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The Heron By Sarovar Portico India

4.0 star property
Hotel with 3 restaurants, near Nairobi Hospital

Photo gallery for The Heron By Sarovar Portico India

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Regional cuisine
Premium bedding, minibar, in-room safe, individually furnished
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service
The current price is NZ$113
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100
  • Nairobi Hospital
    ‪14 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • University of Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Flat-screen TV

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Premier Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Nairobi

The Heron By Sarovar Portico India places you in the centre of Nairobi, within a 30-minute stroll of Nairobi Hospital and University of Nairobi. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The coffee shop, BASHASHA, serves Regional cuisine. CASBAH is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Kilimani hotel include City Hall and Kenyatta International Convention Centre.

What's nearby

  • Nairobi Hospital - 14 min walk - 1.2 km
  • City Square - 2 min drive - 2.2 km
  • Kenyatta International Convention Centre - 3 min drive - 2.3 km
  • Nairobi National Museum - 5 min drive - 4.7 km
  • University of Nairobi - 5 min drive - 5.4 km

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Lava Latte - ‬15 min walk
  • ‪Mugg & Bean - ‬14 min walk
  • ‪Aksum Bar - ‬12 min walk
  • ‪Java Upper Hill - ‬12 min walk
  • ‪The Daily Café & Bistro - ‬16 min walk

About this property

The Heron By Sarovar Portico India

Hotel with 3 restaurants, near Nairobi Hospital
The Heron By Sarovar Portico India offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the business-friendly The Heron By Sarovar Portico India. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 108 guestrooms or units
  • 3 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Languages

English, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 1,500 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heron By Sarovar Portico India

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

Frequently asked questions

What is the cancellation policy at The Heron By Sarovar Portico India?

The Heron By Sarovar Portico India offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heron By Sarovar Portico India?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at The Heron By Sarovar Portico India on 3 Apr 2025 start from NZ$112.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heron By Sarovar Portico India?

Yep, The Heron By Sarovar Portico India has a free self car park.

Is there a spa on site at The Heron By Sarovar Portico India?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Heron By Sarovar Portico India have a pool?

The Heron By Sarovar Portico India has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at The Heron By Sarovar Portico India?

The Heron By Sarovar Portico India features a health club, an outdoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes The Heron By Sarovar Portico India a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Heron By Sarovar Portico India.

Is The Heron By Sarovar Portico India family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a BBQ, it's no surprise that The Heron By Sarovar Portico India is a hit with families.

Does The Heron By Sarovar Portico India serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at The Heron By Sarovar Portico India?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Heron By Sarovar Portico India?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Heron By Sarovar Portico India?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Heron By Sarovar Portico India?

No, pets and service animals are not allowed.

Is there a golf course on site at The Heron By Sarovar Portico India?

There isn't one on site, but Kenya Railway Golf Club is a short 18-minute walk away.

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 298 reviews
Rating 8 - Good. 123 out of 298 reviews
Rating 6 - Okay. 52 out of 298 reviews
Rating 4 - Poor. 15 out of 298 reviews
Rating 2 - Terrible. 8 out of 298 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Vrashket

Stayed 1 night in Dec 2024

10/10 Excellent

saifour

Stayed 2 nights in Sep 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as above
Stayed 2 nights in Dec 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay, and great value for money.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pool was warm in the morning, and Gym and Spa staff were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julius, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

6/10 Okay

Solomon

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The swimming pool was perfect, and the spa and gym staff very friendly. We will be back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chani

Stayed 2 nights in Sep 2024

6/10 Okay

Solomon

Stayed 1 night in Sep 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.

10/10 Excellent

Merris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Stayed 2 nights in Jul 2022

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

6/10 Okay

stephen

Stayed 2 nights in Oct 2021

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities
The staff was very attentive and helpful. Room was spacious
Stayed 4 nights in Nov 2021

4/10 Poor

CONOR

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
OK but not ideal for a good night's sleep
Whilst architecturally some nice touches, hotel did not send transfer for airport pick-up. When called, they said had no record. Not the case though. Most frustrating. Service was slow, albeit staff most friendly. Biggest issue was noise. The rooms are not well soundproofed at all. Very lo Iittle sleep.
Stayed 2 nights in Nov 2021

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,clean,good food and conveniently located near Nairobi CBD.
Stayed 1 night in Oct 2021

4/10 Poor

Malgorzata

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, poor internet.
Internet was terrible. No hot water. I didn't take a hot shower for 3 days.
Stayed 2 nights in Aug 2021