Ratings based on 5 Verified Reviews
Real reviews from guests who’ve stayed
4.2 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 18 Jan. 2024 on Expedia
The staff was super helpful. They got taxis for me, did my laundry, polished my shoes, reminded me of the breakfast hours. The hotel was incredibly clean as was my room. The food was delicious. I could not have been more pleased.
Comment from Hotel Management
26 Jan. 2024 by The Alps Hotel Nakuru, Hotel Management
Dear Mary,Thank you so much for your kind words! We're delighted to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel well taken care of are our top priorities.It's fantastic to hear that our staff went above and beyond to assist you with taxis, laundry, shoe polishing, and keeping you informed about breakfast hours. We take great pride in our team's dedication to making our guests' stays as comfortable and enjoyable as possible.Maintaining cleanliness throughout the hotel, including guest rooms, is of utmost importance to us. We're thrilled that you found everything to your satisfaction in this regard.Furthermore, we're thrilled that you enjoyed the delicious food served at The Alps Hotel. Our culinary team works hard to create memorable dining experiences, and we're glad to hear that their efforts were appreciated.Once again, thank you for your glowing review. We truly value your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,The Alps Hotel Nakuru.
by A verified traveller
Lovely
Posted 26 Jun. 2023 on HotelsVery nice. Would definitely be staying again. My only negative is the lack of a fridge in the room.
by A verified traveller
Posted 30 Jan. 2020 on Hotels
Comment from Hotel Management
1 Feb. 2020 by JOSIAH, Hotel Management
Dear Oluwaseun,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. See you soon.
Cheers.
by A verified traveller
Posted 29 Mar. 2021 on Hotels
by A verified traveller
Slås, Nakuru
Posted 29 Dec. 2019 on HotelsFin beliggenhed med flot udsigt over Lake Nakuru
Comment from Hotel Management
2 Jan. 2020 by Josiah Nyachio, Hotel Management
Dear Mads,
good morning.
I would like to thank you for choosing to stay at The Alps Hotel.
It was truly a pleasure to serve and host you. On behalf of the staff and management, I would like to extend a warm gratitude to you for choosing
our fine hotel. I hope that the accommodations and service were to your
liking, as complete satisfaction is our goal. We would love to have the
pleasure of seeing you as a regular guest. We are looking forward to your
next visit and wish you the best in your business and personal endeavors.
Regards