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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Laptop workspace, free WiFi, bed sheets
Coffee/tea maker, electric kettle, cookware/dishes/utensils
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
The current price is NZ$131
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    ‪15 min walk‬
  • Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Duke Point Ferry Terminal
    ‪19 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nanaimo

Departure Bay Motel places you in the centre of Nanaimo, within just a 5-minute stroll of Beach Estates Park and within 15 minutes of Nanaimo Regional General Hospital. Highlights at this motel include in-room free WiFi and LCD TVs. .This pet-friendly motel offers free WiFi in public areas, a picnic area and a vending machine. Added amenities include laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Nanaimo motel include Departure Bay Ferry Terminal and Duke Point Ferry Terminal.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk - 1.3 km
  • Departure Bay Ferry Terminal - 19 min walk - 1.6 km
  • Nanaimo Aquatic Centre - 7 min drive - 4.8 km
  • Vancouver Island University - 7 min drive - 5.2 km
  • Duke Point Ferry Terminal - 19 min drive - 18.9 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

What is the cancellation policy at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Departure Bay Motel?

As of 21 Mar 2025, prices found for a 1-night stay for 2 adults at Departure Bay Motel on 30 Mar 2025 start from NZ$131.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Departure Bay Motel?

Yep, Departure Bay Motel has a free self car park.

Are there any beaches close to Departure Bay Motel?

The closest beach to Departure Bay Motel is Departure Bay Beach (1.9 km).

Is there a free airport shuttle available at Departure Bay Motel?

No, Departure Bay Motel does not offer an airport shuttle service.

What time are check-in & check-out at Departure Bay Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 329 reviews
Rating 8 - Good. 112 out of 329 reviews
Rating 6 - Okay. 45 out of 329 reviews
Rating 4 - Poor. 23 out of 329 reviews
Rating 2 - Terrible. 30 out of 329 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ABHINAV

Travelled with group
Liked: Amenities, property conditions & facilities
Clean , easy to access
Stayed 1 night in Dec 2024

6/10 Okay

Laura

We were attending a staff Christmas party at the Kin Hut at Departure Bay and this was the closest hotel. Its not fancy, but its clean and not expensive. The area is safe and staff were nice. We'd stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reasonable pricing. Clean room.
Stayed 1 night in Sep 2024

4/10 Poor

Liza, Edmonton

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Bed was ok and clean. Room was in need of deep clean on walls and radiator gross. Some nefarious folks lurking about the building. Garbage bin overflowing big time. I will never stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JEROME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm welcoming and friendly 😊
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Stayed 1 night in Nov 2024

8/10 Good

Rainer

Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Staff & service, property conditions & facilities
Staff was very friendly. Good value for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Jonathan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with 8 Legged Roommates
I got in late and was able to check in. However I found my room was occupied by spiders. So if you are arachnophobic then this place may not be a good match. Floors were also not that clean so wear slippers around the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed here a couple times for one night before taking ferry across, always clean rooms and friendly staff. Most recent i stayed for 5 nights, and still the same clean room and freindly staff. Nice quiet location, some furniture older but works well for it's purpose. And nicely updated/renovated bathroom with a great shower and pretty cool heated light up mirror, will very much use Departure Bay again for future travels. Between great rates and good people its a super place!!
Stayed 5 nights in Nov 2024

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little Motel. Very centrally located. Walking distance from the Ferry terminal. The room was clean. The aircon was rather small and had to work overtime to keep things cool in mid summer heat. Could never get the TV to work.
Stayed 2 nights in Jul 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
A good motel for an overnight stay. The room was what I expected for the price I paid. A little tired but clean and comfortable. I arrived late and there was lots of parking. One small issue was there was a smoker outside their room below me.
Stayed 1 night in Oct 2024

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom.
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Check in was great, very accommodating and nice. Bed was terrific, only did not like the lights outside at night.
Stayed 1 night in Nov 2024

6/10 Okay

darrel S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Call it clean, comfortable, and affordable. Just run of the mill ordinary.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and kind. I have stayed here before and the staff remembered this. We will return again
Stayed 1 night in Oct 2024

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We are AARP members who booked two pre-paid nights through the Expedia-AARP website but only stayed one due to the appalling conditions in the room. Surfaces were dirty, obviously not having been cleaned in a long time. Dust, dirt, hair, and food were in and around the coffee pot and microwave. The coffee pot had dirt and mold in the water tank. The carpet and bed mattresses had dirt and liquid stains, along with patches of black mold. Ceiling tiles were stained and hung loose from water damage. We reported our findings and discomfort the next morning when we checked out. We also asked for a refund for the second night. After two calls to the motel and one call to AARP, we still don’t have a satisfactory answer on if or how to get our second night’s money back. The motel simply refuses to refund anything because we did not cancel 24 hours prior. Nor have we found any way to give feedback on the Expedia-AARP website. As we loaded our luggage into our vehicle, we saw a truck drive out of the motel parking lot carrying six mattresses covered in black mold. It seems our room may not have been an outlier.

2/10 Terrible

Darlene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Stayed 1 night in Oct 2024

8/10 Good

Yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024