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Grand Reserve at The Meritage

4.5 star property
Luxury Napa resort in Soscol Gateway South with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Reserve at The Meritage

Exterior
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Daily cooked-to-order breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
The price is NZ$805
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
850 Bordeaux Way, Napa, CA, 94558
  • The Grape Crusher - Sculpture
    13 min walk
  • Olive & Hay
    3 min walk
  • Soscol Gateway Transit Center
    7 min drive
  • Napa, CA (APC-Napa Valley)
    6 min drive

Room options

View all photos for Signature One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ, ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two-Bedroom Suite - King/QQ, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Pool View Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Cru One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Cru One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/King

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two-Bedroom Suite - King/King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve One-Bedroom Suite ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Reserve One-Bedroom Suite

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve One-Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Reserve Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Reserve Two-Bedroom Suite - King/King, ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two-Bedroom Suite - King/King, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Pool View Two-Bedroom Suite - King/QQ

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Pool View Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Signature Two Queen ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Two Queen ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature King

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Pool View King ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Pool View King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Reserve King

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View Two Queen

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Pool View Two Queen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve Two Queen, ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve Two Queen, ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reserve King ADA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reserve King ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Pool View King

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Signature Pool View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

The Meritage Resort and Spa

Pool
Hot tub
Spa
Pet-friendly
4.0 out of 5, Very good, (1003)
The price is NZ$709
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Meritage Resort and Spa

About the area

Napa

A luxury stay in Napa awaits you at Grand Reserve at The Meritage. You'll be 1.1 km (0.7 mi) from The Grape Crusher - Sculpture and 6.5 km (4 mi) from Oxbow Public Market. Highlights at this resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Olive and Hay, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The Commons (Lobby Bar) is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the gym, sauna, pool cabanas and pool loungers. 80000 square feet (7432 square metres) of event facilities include 40 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a free manager's reception. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Soscol Gateway South resort include Napa Valley Wine Train and Napa Premium Outlets.
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What's nearby

  • Bottlerock - 6 min drive
  • Napa Valley Expo - 6 min drive
  • Oxbow Public Market - 6 min drive
  • Napa Valley Wine Train - 7 min drive
  • Uptown Theater - 7 min drive

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Panda Express - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bear - ‬10 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

Grand Reserve at The Meritage

Luxury Napa resort in Soscol Gateway South with 3 restaurants
A winery is on site. Grand Reserve at The Meritage offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 40 meeting rooms. Event space at this resort measures 80000 square feet (7432 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Reserve at The Meritage. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Napa resort is smoke free.

  • 145 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 80000 sq ft of conference space
  • 7432 sq. m of conference space
  • Built in 2018
  • Winery on site
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
Grand Reserve at The Meritage offers 145 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night)
  • Uncovered valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 9 to 50 for adults and USD 9 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Crush Lounge
  • Olive and Hay
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Conference centre (80,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per night
  • Maximum 2 (weight limit: 79 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults and USD 9 to 50 for children
  • Airport shuttle fee: USD 100.00 per person (return)
  • Uncovered self-parking fee: USD 15 per night
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vista Collina Resort Napa
Vista Collina Napa
Vista Collina
Vista Collina Resort
Reserve At The Meritage Napa
Vista Collina at The Meritage
Grand Reserve at The Meritage Napa
Grand Reserve at The Meritage Resort
Grand Reserve at The Meritage Resort Napa

Frequently asked questions

What is the cancellation policy at Grand Reserve at The Meritage?

Grand Reserve at The Meritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Reserve at The Meritage?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Reserve at The Meritage on 23 Dec 2024 start from NZ$713.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Reserve at The Meritage?

Yep, Grand Reserve at The Meritage has an uncovered self car park for USD 15 per night.

Is there a spa on site at Grand Reserve at The Meritage?

Yep, there is an onsite spa at Grand Reserve at The Meritage. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Reserve at The Meritage have a pool?

Grand Reserve at The Meritage has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Reserve at The Meritage?

Grand Reserve at The Meritage features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Grand Reserve at The Meritage a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Reserve at The Meritage.

Does Grand Reserve at The Meritage serve breakfast?

Yep, cooked-to-order breakfast is served daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Reserve at The Meritage?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Reserve at The Meritage?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Grand Reserve at The Meritage?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Reserve at The Meritage?

Furry friends are welcome at Grand Reserve at The Meritage, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Grand Reserve at The Meritage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 519 reviews" "
Rating 8 - Good. 94 out of 519 reviews" "
Rating 6 - Okay. 59 out of 519 reviews" "
Rating 4 - Poor. 33 out of 519 reviews" "
Rating 2 - Terrible. 35 out of 519 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at resort. Very professional staff and friendly. Nice amenities. Slight issue wit limited hot water in room.
Stayed 5 nights in Aug 2024

2/10 Terrible

Olivia

Business traveller
Disliked: Staff & service
From the second we checked in there were issues. It was just an unending series of problems. The service was terrible. The front desk was inexperienced and rude. The valet was never around. The Wi-Fi was down. We were putting a room by a concert on a Sunday night without any warning People came into our room without knocking we were told we couldn’t have more water, nothing in the room worked and they couldn’t fix it… The list goes on and on and on to spend $670 on a room and be treated like we were at the motel. It was horrible and so disappointing. I do not recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort. We stayed at this resort as part of the concert series. Would stay here again. The only downside is the concert ended at 9:30, and all of the restaurants were closing or closed. The resort food was definitely overpriced.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down corporate hotel in a suburban office park setting. No staff. Had to call 4 times to get someone to fix our air conditioner. Pool areas had old food sitting on chairs for hours with no one cleaning it up. Desk staff couldn’t answer basic questions.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff friendly and helpful. Nice rooms, good gym, lovely pool, restaurant annd food delicious. Only downside was prices of food and drinks. £10 for a 330ml can of lager in the deli was ridiculous.
Stayed 3 nights in Jul 2024

6/10 Okay

Adonica, Marietta

Travelled with family
Liked: Staff & service, amenities
I paid for a room with a view of the pool, but the balcony had a huge slab of concrete blocking the view. The bathroom sinks had several pieces of hair in them. The room wasn't thoroughly cleaned. There was a stain running down the wall. Overall, for $400 a night, I expected more.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori H.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Kelly

Stayed 1 night in Jun 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jun 2024

10/10 Excellent

Suchaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Todd

Stayed 1 night in Jun 2024

10/10 Excellent

Minjung

Stayed 2 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James, Moraga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very average
Not impressed for the money. As the Grand Reserve was merged with the Meritage feels like a forgotten part of the hotel. Lots of conferences which doesn’t make it great for couples visiting.
Stayed 2 nights in May 2024

10/10 Excellent

Andres

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Araceli

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Most dining is closed in the day. Also the adult pool has children. There is año strict policy. Also some staff were very rude and had no hospitality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Todd, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

WAHIDULLA

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We chose to pay at property and when we checked in we asked them to change the charge card on file. Which was easy. However on the morning of check out not only did they charge the card I had used to reserve the hotel when originally booked, but they also charged the card we gave them at check in. When we tried to resolve it at the front desk we were told they could not see the double charge and that because we booked through a third party. We explained that we did not “pay” through the third party (Expedia) that we asked them to charge a specific card which they did as well as the card on file with Expedia. I am not happy at all and will never book through a third party again. Now I have to wait to see what happens on my bank’s end as my account is negative AND I have prearranged payments hitting my account making it even more negative. I am very upset and frustrated!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 3 nights in Apr 2024