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The Westin Verasa Napa

4.0 star property
Riverwalk Napa hotel in Downtown Napa with a 24-hour health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Verasa Napa

Restaurant
Exterior
Premium bedding, down duvets, in-room safe, blackout curtains
Restaurant
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Gym
    Gym
The price is NZ$561
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
1314 McKinstry Street, Napa, CA, 94559
  • Napa Valley Wine Train
    2 min walk
  • Oxbow Commons
    2 min walk
  • Napa River
    4 min walk
  • Napa, CA (APC-Napa Valley)
    18 min drive

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Superior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, blackout curtains

Superior Suite, 1 Bedroom, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 2 Bedrooms, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Luxury Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Balcony

Premium Suite, 1 Bedroom, Balcony

Premium Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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The price is NZ$556
for 1 night
includes taxes & fees
19 Nov - 20 Nov
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About the area

Napa

At The Westin Verasa Napa you'll be within steps of Napa Valley Wine Train and Oxbow Commons. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Downtown Napa hotel, you'll be 24 km (14.9 mi) from Sonoma Plaza.

What's nearby

  • Napa Valley Wine Train - 2 min walk
  • Oxbow Public Market - 4 min walk
  • Downtown Napa Association - 12 min walk
  • Uptown Theater - 15 min walk
  • Bottlerock - 18 min walk

Getting around

  • Suisun-Fairfield Station - 26 min drive
  • San Francisco International Airport (SFO) - 85 min drive

Restaurants

  • ‪Gott's Roadside - ‬4 min walk
  • ‪Hog Island Oyster Co. - ‬5 min walk
  • ‪The Model Bakery - ‬4 min walk
  • ‪Ritual Coffee Roasters - ‬5 min walk
  • ‪Torc - ‬8 min walk

About this property

The Westin Verasa Napa

Riverwalk Napa hotel in Downtown Napa with a 24-hour health club
The Westin Verasa Napa offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Westin Verasa Napa.

This 4-star Napa hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 3 levels
  • Conference rooms
  • 12002 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2008
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin Verasa Napa offers 180 accommodations with laptop-compatible safes and free newspapers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12,002 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Napa Verasa
Napa Westin
Napa Westin Verasa
Verasa Napa
Westin Napa
Westin Napa Verasa
Westin Verasa
Westin Verasa Hotel
Westin Verasa Hotel Napa
Westin Verasa Napa
The Westin Verasa Napa Napa Valley, CA
The Westin Verasa, Napa Hotel Napa
Westin Hotel Napa
Westin Hotel Verasa
Westin Verasa Napa Condo
Westin Verasa Condo
The Westin Verasa Napa Napa
The Westin Verasa Napa Hotel
The Westin Verasa Napa Hotel Napa

Frequently asked questions

What is the cancellation policy at The Westin Verasa Napa?

The Westin Verasa Napa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Verasa Napa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Verasa Napa on 4 Dec 2024 start from NZ$518.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Verasa Napa have a pool?

The Westin Verasa Napa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Verasa Napa?

The Westin Verasa Napa features a 24-hour health club, an outdoor pool and free pool cabanas.

What makes The Westin Verasa Napa a romantic place to stay?

1 hot tub and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Verasa Napa.

Is The Westin Verasa Napa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Westin Verasa Napa is a hit with families.

Is there a free airport shuttle available at The Westin Verasa Napa?

No, The Westin Verasa Napa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Verasa Napa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Verasa Napa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Verasa Napa?

Dogs are welcome at The Westin Verasa Napa, with food and water bowls on offer.

The Westin Verasa Napa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews" "
Rating 8 - Good. 189 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable 4 nights stay with family.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hadar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Clayton

Stayed 2 nights in Jul 2024

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
walkable to restaurants after a day long wine tasting..
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Westin Hotel Napa
Breakfast very basic offering, Bar closed at 10pm, no facility for a resident to have a drink after that time, which is bizarre given the hotel is in Napa, wine country. Would not stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, easy walk to downtown Napa
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Property was clean and the staff was very knowledgeable and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

Agnetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend spot with teens and the dog!
The Westin was awesome! Great to have a full kitchen in the room. Very dog friendly and plenty of places within walking distance. Pool was great although a little small for the amount of guests that wanted to be in the pool during the heat wave. Very relaxing spot, quiet and friendly. Loved the river along the side.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2024

6/10 Okay

Mark, Laguna Niguel

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie, West Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered was extremely friendly and helpful, especially the valets. We enjoyed being right across the street from the Wine Train, which was so much fun, and being within walking distance of downtown Napa was a big plus. We would definitely stay here again!
Stayed 5 nights in Jun 2024

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Cheryl

Travelled with family
Way overpriced, and they charged me $50 per day to use the pool and exercise room, which i didn’t use at all, and for the valet parking, which you had to wait for. It seems like a hotel for businessmen on company money.
Stayed 2 nights in Jun 2024

8/10 Good

Elvina

Stayed 2 nights in Jun 2024

6/10 Okay

Elvina

Liked: Property conditions & facilities
Disliked: Staff & service
Y
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Travelled with partner
Disliked: Property conditions & facilities
Overall this property is trying it’s best, pool is 5 star, location is great, but little things that would make a big difference is having the coffee in the room and or having a coffee cafe and breakfast items, we tried to have breakfast and the restaurant took over an hour for our food, we had a tour scheduled and almost ran late. The rooms are a little dated but still nice.
Stayed 2 nights in Jun 2024

8/10 Good

Yuchi

Liked: Cleanliness
Slow on room service when we request extra blankets fir sofa that converted to bed.
Stayed 1 night in Jun 2024

4/10 Poor

Carlo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zakie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

6/10 Okay

Heather, West Simsbury

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I am a Marriott Titanium member but actually booked and prepaid through Expedia because the rate appeared better. Upon late evening checkin the sliding door to our room did not lock, appeared to have been forced open at some point. Was repaired by hotel the next day. The sliding door to the bathroom would slide open upon use. Eeekk…had to leave room when in use by my partner. Upon checkout I was assessed a $25/day fee for use of gym, pool etc…😐. Hate to be nickeled and dimed on a $500 room. I have spent nearly two years of my life in Marriott properties and love many of them. This one failed to impress.
Stayed 3 nights in Jun 2024

8/10 Good

Lisa, Redondo Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the hotel and location but the staff weren’t friendly and make me feel welcome at all.
Stayed 3 nights in May 2024