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NH Napoli Panorama

4.0 star property
Pet-friendly hotel connected to a shopping centre in Naples with a fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for NH Napoli Panorama

Premium Room, Sea View
Exterior
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is NZ$235
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
Via Medina 70, Naples, NA, 80133
  • Piazza del Municipio
    ‪3 min walk‬
  • Via Toledo
    ‪5 min walk‬
  • Castel Nuovo
    ‪6 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

View all photos for Premium Room (Sea View Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, soundproofing

Premium Room (Sea View Extra Bed 2 Ad + 1 Ch)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Family Room (Sea View)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, extra bed 3AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 3AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Premium Room (City View)

Minibar, in-room safe, desk, soundproofing

Premium Room (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Sea View, 2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View, 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Single Room, City View

Standard Single Room, City View

Standard Single Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (2AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View

Premium Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Adjoining Room, extra bed 5 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 5 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Family Room, City View

Family Room, City View

Family Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, soundproofing

Standard Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (3AD+1CH)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 King Bed and 2 Single Beds

View all photos for Family Room (Adjoining Room 4 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room 4 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
2 bathrooms
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Extra Large)

Superior Room (Extra Large)

Superior Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Sea View (Extra Large)

Superior Room, Sea View (Extra Large) | Room amenity

Superior Room, Sea View (Extra Large)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Sea View, 3 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View, 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Front of property

Royal Continental Hotel Naples

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1200)
The price is NZ$311
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Royal Continental Hotel Naples

About the area

Naples

NH Napoli Panorama places you in the heart of Naples, connected to a shopping centre and 10.7 km (6.6 mi) from Nisida. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, La Loggetta, serves local cuisine and is open for lunch and dinner. Enjoy the gym along with access to bike hire and a playground. 495 square feet (46 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Naples City Centre hotel include Via Toledo and Port of Naples.

What's nearby

  • Via Toledo - 5 min walk
  • Galleria Umberto I - 7 min walk
  • Port of Naples - 9 min walk
  • Molo Beverello Port - 10 min walk
  • Piazza del Plebiscito - 12 min walk

Getting around

  • Toledo Station - 4 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples International Airport (NAP) - 44 min drive

Restaurants

  • ‪Koi Sushi Restaurant - ‬1 min walk
  • ‪Gastronomia Cervantes - ‬2 min walk
  • ‪Solopizza Napoli - ‬1 min walk
  • ‪Fratelli La Bufala - ‬1 min walk
  • ‪La Terrazza Del Re - ‬2 min walk

About this property

NH Napoli Panorama

Pet-friendly hotel connected to a shopping centre in Naples with a fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Napoli Panorama.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 15 levels
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 1960
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
NH Napoli Panorama offers 230 accommodations with minibars and a safe. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 13 to 32 for adults and EUR 16 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Loggetta

Things to do

  • Bicycle rentals
  • Gym
  • Playground

Family friendly

  • Free cot
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (495 square foot of space)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults and EUR 16 to 22 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.

Property Registration Number IT063049A1VVHIZJDA

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

NH Napoli Ambassador Hotel Naples
NH Napoli Ambassador Hotel
NH Napoli Ambassador Naples
NH Napoli Panorama Hotel Naples
NH Napoli Panorama Hotel
NH Napoli Panorama Naples
Hotel NH Napoli Panorama Naples
Naples NH Napoli Panorama Hotel
Hotel NH Napoli Panorama
NH Napoli Ambassador
NH Ambassador
Nh Napoli Panorama Naples
NH Napoli Panorama Hotel
NH Napoli Panorama Naples
NH Napoli Panorama Hotel Naples

Frequently asked questions

What is the cancellation policy at NH Napoli Panorama?

NH Napoli Panorama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Napoli Panorama?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at NH Napoli Panorama on 2 Feb 2025 start from NZ$215.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to NH Napoli Panorama?

The closest beach to NH Napoli Panorama is Gaiola Beach (7.8 km).

What makes NH Napoli Panorama a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at NH Napoli Panorama.

Is NH Napoli Panorama family-friendly?

You bet! With amenities such as a playground and a deli, as well as free infant beds in the guestrooms, it's no surprise that NH Napoli Panorama is a hit with families.

Are there hot tubs in the rooms at NH Napoli Panorama?

No, but there are deep-soaking baths in the guestrooms.

Does NH Napoli Panorama serve breakfast?

You bet, buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at NH Napoli Panorama?

No, NH Napoli Panorama does not offer an airport shuttle service.

Is there a bar or restaurant at NH Napoli Panorama?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Napoli Panorama?

Check-in begins at 3 PM. Check-out time is noon.

NH Napoli Panorama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 939 reviews" "
Rating 8 - Good. 354 out of 939 reviews" "
Rating 6 - Okay. 169 out of 939 reviews" "
Rating 4 - Poor. 69 out of 939 reviews" "
Rating 2 - Terrible. 40 out of 939 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard, Mosborough Sheffield

Business traveller
Liked: Cleanliness, staff & service
A nice hotel, well positioned. A bit dated... but all in all a nice stay :)
Stayed 1 night in Oct 2024

8/10 Good

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. The room was a great size and everything was clean. Our only issue was we couldn’t get the air conditioner to run consistently and the room was quite warm, especially at night. Other than that, it is a great property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiraje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel minus the morning shift who checked me in.Afternoon shift was great.The Hotel is great.Fabulous views from everywhere.Across from the port.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay for the final leg of our Italy honeymoon, and the staff went above and beyond to welcome us. As a lovely surprise, they had upgraded our room, left us a thoughtful and welcoming letter in the room accompanied by a selection of cakes and pastries, and checked in with us throughout our stay. The room was beautiful, fully equipped, very comfortable, and had a gorgeous view over the port and the city, and it will definitely be our accomodation of choice next time we stay in Naples. Thank you Rosamaria for your hospitality!
Stayed 4 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
The hotel was situated in a great spot. The breakfast buffet was fantastic. And cheap. The staff were very helpful with anything we might need. I would recommend this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ihad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Laurie

Liked: Cleanliness
Two night stay. No ramp for luggage and we have lots. No staff out front to help. Of course once we got inside then staff helped. Then room was not ready. This is a large hotel and not having room ready when requested in advance is not good. Had to take sunscreen and items out in lobby and staff kind of reprimanded me to use restroom on second floor. Who knew! Overall feeling was not welcoming and besides the lobby the halls, doors need updating.
Stayed 2 nights in Aug 2024

8/10 Good

Jas

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Room ready, staff super friendly, very clean, good breakfast. Gotta slam the doors to shut them and the floor to ceiling windows are top floor only. Great location
Stayed 2 nights in Aug 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There are no Window as It show in the photo. We got 2 rooms with Ocean View for a family of 4. But there was only a small Window.
Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Denitsa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a quick one-night stay. Room was clean and quiet - we had a higher floor room with a great view.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking situation at this hotel is ridiculous. 50 Euro to park in Naples is deplorable
Stayed 1 night in Jul 2024

8/10 Good

Aarif

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

John, NEWARK

Travelled with family
Liked: Staff & service
Not a single decoration in room. One chair. One small window. Breakfast was only passable. Not a 4 star hotel, despite the big high rise tower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any negative opinions about my stay at the NH Napoli Panorama. The staff made my days in Naples very special. Enza is one of the sweetest people I have met in Italy, always willing to help you with a smile. In the front desk: Rosario and Ilaria go above and beyond their job to help you with everything from how to get to places in the city to send you anything you need in your room. Very professional, knowledgeable and friendly. One of the best locations to get around in Naples, close to the most important spots in the city. The hotel is clean and has a good atmosphere. Above everything, the staff makes your stay the best. Rosamaria, the guest relations who greets you at breakfast always with a smile, knows her city and country like no other. She is always making sure you are comfortable and happy at the hotel. Kudos for her! NH has a great asset on her. You should check for yourself in your visit to Naples. I would love to return to Naples.
Stayed 4 nights in Jul 2024

6/10 Okay

KEISUKE

Stayed 3 nights in Jul 2024

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2024

4/10 Poor

laura

Stayed 3 nights in Jul 2024

2/10 Terrible

Miguel, Key Biscayne

Travelled with family
Lobby area OK, bedroom small and cramped. Bathroom door barely open/ close because space was so limited that the door jammed against the the trowel holder in front of the hand wash. Terrible rooms
Stayed 1 night in Jul 2024

2/10 Terrible

SHITAL

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
AC not working
Stayed 3 nights in Jul 2024

4/10 Poor

Linda

The staff was not helpful at all. They gave us wrong information about opening hours of restaurants and said that we shouldn’t walk there even though it was totally safe. They also called our room at 7am with an automated voice message even though we didn't ask for it. The staff didn’t want to help us get a taxi for our flight even though they said they would call us one the night before. They said I could check to the street and get one even though it was 6:30am and there were barely any cars passing by.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants close by
Stayed 1 night in Jul 2024