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ANA Crowne Plaza Narita by IHG

4.0 star property
Hotel in Narita with 2 restaurants and full-service spa

Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Junior Suite, 2 Double Beds (Airport View)
Meeting facility
Point of interest
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Spa
  • Housekeeping
The current price is NZ$136
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Omote-sandō
    ‪4 min drive‬
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Naritasan Park
    ‪7 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Down duvet
Ceiling fan
Separate bedroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Air conditioning
Fridge
TV
Pillow menu
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View High Floor)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Ceiling fan
Down duvet
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds (Airport View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Highlights

Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Upgraded)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Hotel Nikko Narita

  • Pool
  • Free airport shuttle
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (3200)
The price is NZ$172
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Nikko Narita

About the area

Narita

At ANA Crowne Plaza Narita by IHG you'll be 2.8 km (1.7 mi) from Sakura-no-Yama Hill and 3.1 km (1.9 mi) from Omote-sandō. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and reflexology. The fine-dining restaurant, 鉄板焼「菜里多」, serves Japanese cuisine and is open for dinner. スカイダイニング「彩風」 is the hotel's own cocktail bar. Enjoy the 24-hour gym, outdoor tennis court, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class Horinouchi hotel include Naritasan Shinshoji Temple and Narita Omotesando.

What's nearby

  • Sakura-no-Yama Hill - 4 min drive
  • Naritasan Shinshoji Temple - 7 min drive
  • Naritasan Park - 7 min drive
  • Narita Omotesando - 8 min drive
  • Taiheiyo Club Narita Course - 9 min drive

Getting around

  • Higashi-Narita Station - 4 min drive
  • Tokyo (NRT-Narita Intl.) - 7 min drive

Restaurants

  • ‪一天門成田空港LCCターミナル店 - ‬2 min drive
  • ‪フレッシュネスバーガー - ‬2 min drive
  • ‪宮武讃岐うどん 成田空港第3ターミナル店 - ‬2 min drive
  • ‪すき家 - ‬20 min walk
  • ‪ひょうたん蕎麦 - ‬5 min drive

About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and full-service spa
ANA Crowne Plaza Narita by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita by IHG. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 1 building
  • 390 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1989
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Narita by IHG offers 390 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

What is the cancellation policy at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANA Crowne Plaza Narita by IHG?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Narita by IHG on 10 Mar 2025 start from NZ$136.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANA Crowne Plaza Narita by IHG?

Yep, ANA Crowne Plaza Narita by IHG has a self car park for JPY 400 per day. Onsite parking is limited.

Is there a spa on site at ANA Crowne Plaza Narita by IHG?

Yep, there is an onsite spa at ANA Crowne Plaza Narita by IHG. You'll enjoy heaps of services like facials and body treatments.

Does ANA Crowne Plaza Narita by IHG have a pool?

ANA Crowne Plaza Narita by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes ANA Crowne Plaza Narita by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at ANA Crowne Plaza Narita by IHG.

Does ANA Crowne Plaza Narita by IHG serve breakfast?

Yep, travelers can't get enough of the buffet brekkie here! Available daily from 6 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at ANA Crowne Plaza Narita by IHG?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at ANA Crowne Plaza Narita by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANA Crowne Plaza Narita by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at ANA Crowne Plaza Narita by IHG?

No, pets are not allowed.

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1013 reviews
Rating 8 - Good. 268 out of 1013 reviews
Rating 6 - Okay. 101 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 29 out of 1013 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tang Chuen

Stayed 2 nights in Nov 2024

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from airport Great breakfast buffet
Stayed 2 nights in Oct 2024

10/10 Excellent

Warren

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Thank you. We enjoyed our stay at your Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Neslihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but the shuttle services are limited. The food is very expensive, the location is good for airport hotel. Our rrom was facing a forest surrended with changing colours of tress
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very convenient hotel when flying out of Narita.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

judy

Liked: Cleanliness, staff & service, property conditions & facilities
10 min. to the airport.
Stayed 1 night in Nov 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propery near to Narita Airport.
Stayed 1 night in Nov 2024

8/10 Good

Thomas L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and close to airport
Check in was easy and fast. Staff was very good and the lobby was nice and big. Shuttle to and from Narita as well. Only issue was the shower has a little mildew and the shower head needed replacing. But otherwise an easy place to stay for a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Gorka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and good price.
It was a short stay so I could not enjoy much of the hotel services. Room was comfortable and clean with a nice views to the autumn woods. Breakfast buffet delicious and offering wide variety of foods. Every person working at the hotel was very kind and always keen to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 3km from Narita Airport with a shuttle to and from the airport The rooms are cozy and bed are very comfortable with many toiletries in case you forgot at home Breakfast has everything and is delicious. Counts with American and Japanese breakfast buffet. The staff is incredibly helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Arianne

Travelled with group
Stayed 5 nights in Nov 2024

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Nov 2024

8/10 Good

HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amalia

Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I stay for one night! The hotel is very classic but ok for short term stay
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful landscape
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Dededo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Narita Airport. It is a little isolated from Narita city center, but there is a good restaurant and mini mart in the hotel. Great place for 1-2 day lay-over.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional and friendly staff, little to no wait for anything, very convenient shuttle service, and the best part 24hr family mart just down the elevator
Stayed 1 night in Nov 2024

10/10 Excellent

RICHARD, Honolulu

Travelled with family
Liked: Cleanliness, staff & service
This is my go to property when I stay in Narita. I’ve been going there for probably 15 years. I like both the airport and the mall shuttles. The rooms are fine and the staff always great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very sorry, but when Me and my friend went swimming on 10/31/24, the lady at the counter(swimming pool and spa facility) was very rude and unpleasant to us. We both didn't have a swimming cap, and so she got very annoyed with us and treated us harshly. We are paying customers(guests). Why scold us and treat us unkind because of no swimming caps?? Shameful on IHG!!
Stayed 6 nights in Oct 2024