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The Hedistar Hotel Narita

3.5 star property
Hotel with free airport shuttle, near Narita Omotesando

Photo gallery for The Hedistar Hotel Narita

Property entrance
View from property
Reception
Japanese cuisine
Deluxe Twin Room, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

Map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪10 min walk‬
  • Naritasan Shinshoji Temple
    ‪10 min walk‬
  • Narita Omotesando
    ‪11 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 38 sq m
  • Sleeps 6
  • 4 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room-Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Economy Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Moderate Twin Non-Smoking

Interior

Moderate Twin Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin＋sofa Bed Non-smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋sofa Bed Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Forth Non-Smoking

  • Sleeps 4
  • 2 Double Beds

About the area

Narita

The Hedistar Hotel Narita places you in the centre of Narita, within just a 15-minute stroll of popular places like Naritasan Shinshoji Temple and Narita Omotesando. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, SERRAGI, serves Japanese cuisine and is open for breakfast. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 8:30 AM. There's also the convenience of a free airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Azumamachi hotel include Kuriyama Park and Naritasan Park.

What's nearby

  • Naritasan Park - 10 min walk - 0.8 km
  • Naritasan Shinshoji Temple - 10 min walk - 0.9 km
  • Narita Omotesando - 11 min walk - 0.9 km
  • Narita Tourist Pavilion - 11 min walk - 1.0 km
  • Narita Wholesale Market - 5 min drive - 3.8 km

Getting around

  • Narita Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 11 min drive

Restaurants

  • ‪丸源ラーメン 成田店 - ‬8 min walk
  • ‪田川屋 - ‬8 min walk
  • ‪米屋観光センター - ‬7 min walk
  • ‪HOUEI COFFEE and STORE - ‬7 min walk
  • ‪ビストロ コパン - ‬12 min walk

About this property

The Hedistar Hotel Narita

Hotel with free airport shuttle, near Narita Omotesando
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
  • 261 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • Dining venue
The Hedistar Hotel Narita offers 261 accommodations with free newspapers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukranian, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

Frequently asked questions

What is the cancellation policy at The Hedistar Hotel Narita?

The Hedistar Hotel Narita offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does The Hedistar Hotel Narita serve breakfast?

You bet, buffet brekkie is served daily between 6 AM and 8:30 AM.

Is there a free airport shuttle available at The Hedistar Hotel Narita?

Yep, there's a free airport shuttle that runs from 3:00 PM - 9:00 PM on request.

Is there a bar or restaurant at The Hedistar Hotel Narita?

Yep, you can grab a meal at The Hedistar Hotel Narita's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at The Hedistar Hotel Narita?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Hedistar Hotel Narita?

No, pets are not allowed.

The Hedistar Hotel Narita Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gwen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeromy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

4/10 Poor

Nyamdelger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I walked into my assigned bathroom, the used face towel from possibly previous customer was hanging from a shower rod. The room didn’t seem too clean, with dirty left over stuff in the sink, and hair all over. Otherwise, the staff were friendly and shuttle service from and to airport were good, on time and prompt.
Stayed 1 night in Jan 2025

6/10 Okay

Felisha, Sacramento

Travelled with family
Liked: Property conditions & facilities
While the hotel was nice, the room was very small for three people. The lil store was very over priced and closed early so if jet lagged you’ll have to walk several blocks in the cold. There is shuttle service to and from the airport but you have to reserve your seat and inform the front desk. We needed up taking a $35 taxi ride, ugh! They do have extra tooth brushes and combs at the lobby if needing one. They have breakfast for 1600 yen and for the amount of food and drink it was okay. No room service though.
Stayed 4 nights in Jan 2025

10/10 Excellent

trinhnguyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
I find comfortable for my stopover in Narita😀
Stayed 1 night in Dec 2024

10/10 Excellent

JANET

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a well located. The breakfast is amazing. Stores, restaurants and temple Sinshō- ji temple. Great customer service. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Mazing sevice
Stayed 5 nights in Dec 2024

8/10 Good

Thomas, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel, within walking distance to many attractions. The area was nice, and I would stay there again. The only downside was limited hours of shuttle service, going back to the airport. The shuttle service from the airport to the hotel was adequate.

6/10 Okay

Ammara

Liked: Staff & service, room comfort
Disliked: Cleanliness
There was hair in the bathtub. They didn’t clean it properly. It was my first night at the hotel. Private bathroom and you can hear noise from the outside. The staff were really nice. There’s a place you can your your luggage. My bus to Narita was a couple hours of wait, they provided the bus. I had checked out. While waiting for the bus they let me to put my bag there, allowing me to go out and sightsee.
Stayed 1 night in Dec 2024

10/10 Excellent

adeeb

Stayed 1 night in Dec 2024

10/10 Excellent

Saki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

DUC PHI OANH

Liked: Cleanliness, property conditions & facilities
Overall is good
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hedistay hotel narita is such a great option when in narita for just a day or for an extended stay. Staff is amazing and rooms are clean and spacious for japan standards. Any time im narita i hope to stay at the Hedistay hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Mikael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can take the buffet, you should. Totes worth it
Stayed 2 nights in Dec 2024

4/10 Poor

DONGKYOO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bathroom so bad samiall

So bad small in the bath
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the price & service.
Stayed 2 nights in Nov 2024

6/10 Okay

LINDA, CLOVIS

Liked: Staff & service
The shuttle back to the airport was very convenient. Only wished there was one from the airport to the hotel. Staff was friendly. The free breakfast was great bonus
Stayed 1 night in Nov 2024

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Giovanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gweneveere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful, free airport shuttle service was great, location was good. Beds were comfortable and very clean! would definitely stay here again 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little older in the lobby and the room I was in was a bit outdated; however, I saw a room open across the hall that looked renovated and newer. They had laundry available, a few vending machines, and a Family Mart in the lobby. The shuttle to and from the airport in convenient. The thing that left the biggest impression on me was the lovely woman that helped me at the front desk. She was nice and helpful and made checking in/out very pleasant.
Stayed 1 night in Nov 2024