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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and 24-hour business centre

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior
Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
The current price is NZ$270
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
3501 Mallory Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Franklin Theatre
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - king
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Franklin

At Hyatt House Nashville/Franklin/Cool Springs you'll be within a 15-minute walk of Aspen Grove Park and 2.4 km (1.5 mi) from CoolSprings Galleria. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Franklin hotel include Nashville Zoo and Mall at Green Hills.

What's nearby

  • CoolSprings Galleria - 3 min drive - 2.4 km
  • The Factory - 5 min drive - 4.7 km
  • Franklin Theatre - 6 min drive - 6.7 km
  • Lotz House Museum - 7 min drive - 7.4 km
  • Carnton Plantation - 12 min drive - 9.5 km

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel with free breakfast and 24-hour business centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Property amenity

Staybridge Suites Nashville - Franklin by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 515 reviews
The price is NZ$262
includes taxes & fees
16 Apr - 17 Apr
Staybridge Suites Nashville - Franklin by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on 10 Apr 2025 start from NZ$269.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yep, Hyatt House Nashville/Franklin/Cool Springs has a free self car park.

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House Nashville/Franklin/Cool Springs is a hit with families.

Does Hyatt House Nashville/Franklin/Cool Springs serve breakfast?

Yep, travelers adore the free self-service brekkie here! Available weekdays from 6:30 AM to 8:30 AM and on weekends from 6:30 AM to 8:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House Nashville/Franklin/Cool Springs?

No, Hyatt House Nashville/Franklin/Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Nashville/Franklin/Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 949 out of 1186 reviews
Rating 8 - Good. 144 out of 1186 reviews
Rating 6 - Okay. 39 out of 1186 reviews
Rating 4 - Poor. 16 out of 1186 reviews
Rating 2 - Terrible. 38 out of 1186 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was super clean and quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no complaints.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to a mall and a lot of eateries. My room was a good size for my family of 5.
Stayed 4 nights in Dec 2024

8/10 Good

Mike

Travelled with family
Disliked: Staff & service
Stayed here a couple of years ago. This time the service, cleanliness, breakfast have declined. Property looks a bit run down, minor things are not getting fixed/painted. Breakfast is not as good, oatmeal looks like concrete, orange juice tastes like water, etc. Half the employees seem like you are disturbing their game/phone call, barely a smile. Still a nice place but if they keep this up it won't take long to be below average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, quiet, and really nice overall!!
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge space with lots of windows and comforts
We had a corner suite that was bigger than my apartment, with windows in all three rooms and plenty of space for three people to do separate things and not be criwded
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne

Stayed 3 nights in Dec 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and common areas. The beds are very comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ChaoHsin, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit- disposal not working
Always enjoy our visits to Franklin & Our stay at Hyatt House. We put food in the disposal in our sink & could not find a switch to operate it...or the switch was not working. We told the nice gal at the front desk as we were leaving.
Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Keiko

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James, Running Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff is amazing. Will stay there every time we travel to the area.
Stayed 3 nights in Dec 2024

8/10 Good

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk and I can't remember his name but he was tall and I think Indian maybe. He was very nice and very helpful. We have stayed at this location several time. We love this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
This hotel is fantastic. Or room was like an adjustment.
Stayed 1 night in Dec 2024

10/10 Excellent

Qunitta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it for my 1st stay! The bartender Ms. Penny was amazing!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our way to Florida.
Stayed 1 night in Oct 2024

8/10 Good

michael

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the rooms were nice. the breakfast was great. a lot of options for breakfast.the parking was not great and the beds were very hard.
Stayed 2 nights in Dec 2024