Grand Hyatt Baha Mar

4.5 star property
Luxury resort on the beach, with 8 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Baha Mar

8 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Exterior
Exterior
5 bars/lounges, 3 beach bars, swim-up bar, poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Parking available
    Parking available

Explore the area

Map
One Baha Mar Boulevard, Nassau, New Providence
  • Royal Blue Golf Club
    11 min walk
  • Lake Cunningham
    3 min drive
  • Cable Beach
    3 min drive
  • Nassau (NAS-Lynden Pindling Intl.)
    10 min drive

Room options

Grand, Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand, Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom (Residence, Fountain View, West Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom, Ocean View (Residence, West Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom (Residence, Fountain View)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 114 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Bedroom, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Fountain View, East Tower)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Ocean View Residence Vista

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 131 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 King Beds

Suite, 1 Bedroom, Ocean View (East Tower)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View (ST Rivera)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Two Bedroom Fountain View Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 131 sq m
  • Lagoon view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 232 sq m
  • Ocean view
  • Sleeps 7
  • 3 King Beds

Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 84 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (ST Monaco)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 216 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Fountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Fountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 156 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Nassau

A luxury stay in Nassau awaits you at Grand Hyatt Baha Mar. Within a 30-minute stroll, you'll find Royal Blue Golf Club and Cable Beach. Highlights at this beachfront resort include 10 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering at ESPA can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Regatta Buffet, serves seafood and is open for breakfast and dinner. With 3 beach bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 9 outdoor tennis courts and golf course. 82000 square feet (7618 square metres) of event facilities include 34 meeting rooms and a conference centre. Plus you'll find a casino, a free water park and a nightclub. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Nassau resort include Straw Market and Bahamas National Trust Headquarters.

What's nearby

  • Royal Blue Golf Club - 11 min walk - 0.9 km
  • Cable Beach - 3 min drive - 2.3 km
  • Straw Market - 8 min drive - 6.9 km
  • Bahamas National Trust Headquarters - 9 min drive - 7.7 km
  • Junkanoo Beach - 9 min drive - 5.6 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 10 min drive

Restaurants

  • ‪Café Madeleine - ‬6 min walk
  • ‪Baha Bay Beach Club - ‬8 min walk
  • ‪Marcus at Baha Mar Fish+Chop House - ‬7 min walk
  • ‪Stix - ‬6 min walk
  • ‪Pizza Lab - ‬6 min walk

About this property

Grand Hyatt Baha Mar

Luxury resort on the beach, with 8 outdoor swimming pools
Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. Summer fun is a breeze at Grand Hyatt Baha Mar, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 10 restaurants and 3 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 5 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, outdoor tennis courts and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Nassau resort.

  • 1800 guestrooms or units
  • 28 levels
  • 2 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 5 bars or lounges
  • 3 coffee shops
  • 82000 sq ft of conference space
  • 7618 sq. m of conference space
  • Built in 2017
  • Casino
  • Nightclub
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Grand Hyatt Baha Mar offers 1800 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Nassau resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, ESPA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: USD 45 for adults and USD 20 for children
  • 10 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Drift
  • Palms Cafe
  • Regatta Buffet
  • Shuang Ba
  • Stix

Family friendly

  • 8 outdoor pools
  • Children's club (surcharge)
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34 meeting rooms
  • Conference centre (82,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (244 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • 48-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per week
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 65 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 21.78 per accommodation, per night
  • Resort fee: USD 74.8 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 45 for adults and from USD 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Baha Mar Hotel Nassau
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau
Grand Hyatt Baha Mar Resort
Grand Hyatt At Baha Mar
Grand Hyatt Baha Mar Resort
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau

Frequently asked questions

What is the cancellation policy at Grand Hyatt Baha Mar?

Grand Hyatt Baha Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Baha Mar?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Baha Mar on 17 Dec 2024 start from NZ$430.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Baha Mar?

Yep, Grand Hyatt Baha Mar has a free self car park. Additionally there is uncovered valet parking with in/out privileges for USD 25 per day.

Are there any beaches close to Grand Hyatt Baha Mar?

The closest beach to Grand Hyatt Baha Mar is Cable Beach (1.5 km).

Is there a spa on site at Grand Hyatt Baha Mar?

Yep, ESPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Grand Hyatt Baha Mar have a pool?

Yep, and guests love it! Grand Hyatt Baha Mar has 8 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Grand Hyatt Baha Mar have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hyatt Baha Mar?

Grand Hyatt Baha Mar features 3 beach bars, 8 outdoor pools and a full-service spa.

Is Grand Hyatt Baha Mar family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Baha Mar is a hit with families.

Does Grand Hyatt Baha Mar serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Grand Hyatt Baha Mar?

No, Grand Hyatt Baha Mar does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Baha Mar?

Relax with a coldie at the 3 beach bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Grand Hyatt Baha Mar?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Grand Hyatt Baha Mar?

Yep, Grand Hyatt Baha Mar has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

Grand Hyatt Baha Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2152 out of 3718 reviews" "
Rating 8 - Good. 772 out of 3718 reviews" "
Rating 6 - Okay. 406 out of 3718 reviews" "
Rating 4 - Poor. 210 out of 3718 reviews" "
Rating 2 - Terrible. 178 out of 3718 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Alex Ha Keung

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Ahmed a

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
C
Stayed 5 nights in Aug 2024

8/10 Good

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Jahmal

Stayed 2 nights in Apr 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Annette D

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing woudl recommend and definitely going back
Stayed 6 nights in Aug 2024

8/10 Good

Sharon Redell or Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Aug 2024

10/10 Excellent

MyTien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family vacation
Stayed 7 nights in Aug 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall amazing experience, the beach has turquoise water and pink sand. Lovely! Restaurants were pretty good, shopping options are endless. Very clean, beautiful rooms. Amazing view! Perfect for a family vacation or baecation! Lol
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Food is expensive but good. Beautiful beaches and lots to do
Stayed 7 nights in Aug 2024

10/10 Excellent

Nicoletta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with baby & 5 yo. So easy to navigate, fun for everyone. The service at Pizza Lab was especially great. Theodore was our server both times we went and he was awesome. Overall it was a great time and we will definitely be going back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Grounds were beautiful, well kept! Loved the availability of loungers and towels. Waterpark was great, clean and not crowded! Loved the floating in water loungers wish they had more. Beach could use a thorough clean up of garbage more than once a day. Only a basic room clean per day; change in towels, garbages emptied and towels replaced. Keys into the room were a constant struggle as they kept becoming inactivated. It’s a long walk to get them fixed up 2/3 times a day. The resort should also promote the straw market behind the water park. Noones knows itself there. Also somewhere for teens to hang out at night would be a great addition.
Stayed 7 nights in Jul 2024

8/10 Good

Jason J

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good for families. Alot of walking . Drinks and food are very overpriced for what you’re actually getting. Watermark was very fun. Beaches are very nice. Overall a great trip.
Stayed 5 nights in Aug 2024

8/10 Good

Edward Pak Yiu, Richmond Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I think the water park and the hotel facilities are excellent. My only concern about cleanliness is the Starbucks store in the hotel where I found food flies in the food display case and ants at the sugar and milk dispenser counter. I told the staff to clean them up but was told that they don’t sell food out of the display case and too much food flies and ant around that they can’t get rid of them. This is disguising.
Stayed 7 nights in Aug 2024

8/10 Good

Edward

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Water rights have to be updated much more!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jamie L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!
Stayed 4 nights in Aug 2024

10/10 Excellent

Janine

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent Service and Staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of nice amenities with the different pools, restaurants, access to the water park (which is included), and activities for kids. It is definitely necessary to make reservations ahead of time for the restaurants, as they are usually booked and don't have accommodations if you don't. The food was good, but expensive, which we expected. Be prepared to have an additional charge at the end of your stay including daily resort fees (which we knew about) as well as a charge for other services (basically charging for the staff, cleaners, etc). We had a bill of $450 for 5 days of resort fees and "service charges". Overall we really enjoyed our time here, and we're very impressed with the grounds, cleanliness, food choices, and amenities. We went with our 2 kids ages 8 and 5, and we all can't wait to go back.
Stayed 4 nights in Aug 2024

8/10 Good

MARCEL

Travelled with family
Liked: Property conditions & facilities, room comfort
Great place
The resort is great with the only substandard item being the housekeeping that made up the room each day between 3 and 4pm, despite our repeated requests for normal earlier cleaning. Also be prepared for a very expensive stay as everything that moves is charged.
Stayed 5 nights in Aug 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the plethora of restaurant options and abundance of pools. Our room was clean which I definitely appreciated and modern, beds were super comfortable. Entertainment for kids and adults on the resort which is a plus.
Stayed 3 nights in Aug 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing staff. Will visit again. Highly recommend. The costs for snacks and water needs to be reduced but everything else was perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

leese

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024