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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Sports facility
Iron/ironing board, free WiFi
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The price is NZ$126
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Trick Art Museum
    ‪19 min walk‬
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Diana Garden Angel Museum
    ‪4 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 10
  • 2 Single Beds

View all photos for Standard Room with 2 single beds, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 12
  • 2 Single Beds

View all photos for Superior Suite, 2 Single Beds, Mountain View

Superior Suite, 2 Single Beds, Mountain View

Superior Suite, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 10
  • 2 Single Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 10
  • 4 Single Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 10
  • 4 Single Beds

Similar properties

Exterior

Hotel Laforet Nasu

Pet-friendly
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (294)
The price is NZ$145
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hotel Laforet Nasu

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.1 km (1.3 mi) from Nasu Rindo Lake and 4.9 km (3.1 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Tenku no Mori, serves local and international cuisine and is open for breakfast and dinner. Enjoy the karaoke, seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of free train pick-up service. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 2 min drive
  • Nasu Safari Park - 9 min drive
  • Fujishiro Seiji Museum - 9 min drive
  • Nasu Highland Park - 16 min drive
  • Nasu Animal Kingdom - 18 min drive

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A train station pick-up shuttle and A train station drop-off shuttle are free. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 16 Feb 2025 start from NZ$125.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 272 reviews" "
Rating 8 - Good. 106 out of 272 reviews" "
Rating 6 - Okay. 32 out of 272 reviews" "
Rating 4 - Poor. 9 out of 272 reviews" "
Rating 2 - Terrible. 5 out of 272 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

saitou

Stayed 1 night in Oct 2024

8/10 Good

?

Stayed 1 night in Oct 2024

6/10 Okay

??

Travelled with family and small children
夕食のビュッフェの際、 お好きな席をと言われたため選んでいると、 選ぶ席、選ぶ席、予約だと言われ、 始めにそれを伝えて欲しかった。 また、メガネをかけた60代くらいの店員の 態度が悪く、子供の椅子を無言で置かれたり ビュッフェを取りに行こうとした、小さな女の子にぶつかっても謝りもなく、 その人のせいでとても嫌な気持ちになりました。
Stayed 1 night in Oct 2024

10/10 Excellent

TOMOE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

RYUICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
快適な宿泊
夫婦でのんびりゆったりを楽しみにして宿泊しました。温泉やh即時、お部屋などはとてもよかったですが、子供が多く　その喧騒がやや気になりました。
Stayed 1 night in Oct 2024

6/10 Okay

mika

Stayed 1 night in Oct 2024

10/10 Excellent

Minatsu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリー向けです。 スタッフの方の対応がとても良かった。食事中子供が寝てしまうとベッドを用意してくれました。屋内、屋外と遊ぶ場所がありホテルだけでも十分楽しめます。食事も種類豊富で楽しかった。食事付きでの宿泊をおすすめします。
Stayed 1 night in Oct 2024

6/10 Okay

Martina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dringend renovierungsbedürftig
Unser Zimmer war sehr groß, aber leider auch sehr abgenutzt, nicht nur die Möbel, sondern auch der Teppichboden und die Tapete. Die Lobby ist sehr schön mit vielen modernen und neuen Sitzgelegenheiten, so dass man sich im Zimmer nur zum Schlafen aufhalten muss. Insgesamt war es ok, aber nicht empfehlenswert.
Stayed 2 nights in Oct 2024

10/10 Excellent

KANAKO

Travelled with family and small children
小さい子供連れには非常にありがたい！ 平日に行くと保育園くらいの年齢の子たちがたくさんいるので、同じ年代の子と遊べていい刺激になります。海外から来ている方もいるので国際交流が生まれることもあります。 周辺の施設も0歳子から遊べるところがあるので、1泊2日の小旅行におすすめです。
Stayed 1 night in Oct 2024

8/10 Good

Tomoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランはどれも美味しくて満足。お風呂もサウナ付きで露天風呂もあり良かったです。小さいお子様連れの家族が多い割には皆んなそんなに大騒ぎしたりもなく、静かに休暇をすごせました。
Stayed 1 night in Oct 2024

8/10 Good

Toshie

Stayed 1 night in Oct 2024

8/10 Good

HIROMI

Travelled with family
Liked: Property conditions & facilities, room comfort
値段の割にサービスが充実していてよかった。まずウェルカムドリンク。アルコール含め、おやつ、スナック、ソフトドリンクなどが楽しめる。そして、21時からのナイトキャップ。こちらは更にアルコール類が充実。お風呂も広々として、露天風呂もあり、温度もぬるめで、熱いお湯が嫌いな私にはちょうどよかった。 子どもが多いとレビューにあったが、子ども向けのサービスが充実してるのだから仕方ない。小さい子が大喜びするサービス、遊び場。うちの子が小さい頃も連れてくればよかった。 残念な点は、朝に無料のコーヒーがなかった点と、部屋のカーペットにシミがたくさんあったことくらいでしょうか。
Stayed 1 night in Oct 2024

10/10 Excellent

YUSUKE

Stayed 1 night in Sep 2024

6/10 Okay

Yamanaka

Travelled with family and small children
Disliked: Amenities
ホテル自体は綺麗でしたが、部屋がイマイチな感じが…少し古い感じがしたし空調？エアコン？がなかったです。でも温泉とか遊ぶところとかその他は綺麗で使いやすかったです。
Stayed 2 nights in Oct 2024

10/10 Excellent

shinya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
親切、丁寧、清潔で、屋内屋外に子供が遊べるスペースがありとても充実した家族時間を過ごす事ができた。コスパ良し、また行きます！
Stayed 1 night in Oct 2024

8/10 Good

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お子様連れが多いです。静かに宿泊を楽しみたい方には不向きです。温泉は露天風呂であまり温度が高くなく、硫黄の匂いも少ないので自分には最高でした。夕飯、朝食はビュッフェでしたが、品数も多く満足しました。
Stayed 1 night in Oct 2024

8/10 Good

??

Stayed 1 night in Oct 2024

8/10 Good

Yasuhiko

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
部屋は少し古かったが、それ以外はかなり良かった
Stayed 2 nights in Aug 2024

10/10 Excellent

motomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryo

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi var mycket nöjda.
Står man ut med många småbarnsfamiljer ( ibland högljudda) och lite trängsel vid middag och frukost. Och det gör vi så är det 10 av 10. Fantastiska buffeer, rymliga rum. Tyvärr går inte AC:n att ställa in inviduellt. De varma baden var mycket bra. Härligt att sitta ute i det varma vattnet när det regnar.
Stayed 2 nights in Oct 2024