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Chalet Suisse

3.0 star property
Family-friendly hotel with full-service spa and 24-hour front desk

Photo gallery for Chalet Suisse

Courtyard view
Couples treatment room(s), body treatments, mud baths
Chalet (Beija Flor)
Outdoor pool, pool umbrellas, pool loungers
Chalet (Beija Flor)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Spa
  • Pool
  • Room service
The current price is NZ$69
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175
  • Morro do Careca
    ‪8 min walk‬
  • Ponta Negra Beach
    ‪12 min walk‬
  • Craft Fair of Ponta Negra
    ‪3 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪65 min drive‬

Room options

View all photos for Chalet (Beija Flor)

Chalet (Beija Flor)

Chalet (Beija Flor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Fan
Sofa bed - twin
Hairdryer
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Pet friendly
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Suite (Andorinha)

Suite (Andorinha)

Suite (Andorinha)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Minibar
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Bem te vi)

Chalet (Bem te vi)

Chalet (Bem te vi)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 2 Single Sofa Beds

About the area

Natal

A family-friendly stay in Natal awaits you at Chalet Suisse. Within just a 15-minute stroll, you'll find Ponta Negra Beach and Morro do Careca. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the mud bath. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3-property class Ponta Negra hotel include Artesanato Villarte Shops and Frasqueirao Stadium.

What's nearby

  • Morro do Careca - 8 min walk - 0.7 km
  • Ponta Negra Beach - 12 min walk - 1.1 km
  • Frasqueirao Stadium - 20 min walk - 1.7 km
  • Craft Fair of Ponta Negra - 3 min drive - 2.7 km
  • Natal Convention Center - 3 min drive - 2.8 km

Getting around

  • Pitimbu Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Mango Restaurante - ‬14 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk
  • ‪Cipó Brasil - ‬4 min walk
  • ‪Dona Moça - ‬9 min walk
  • ‪A Família - ‬10 min walk

About this property

Chalet Suisse

Family-friendly hotel with full-service spa and 24-hour front desk
Chalet Suisse offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the family-friendly Chalet Suisse. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Natal hotel.

  • 24 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Chalet Suisse offers 24 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath. The spa is open daily.

Languages

Catalan, English, French, German, Italian, Lithuanian, Portuguese, Spanish

Similar properties

2 indoor pools, open 8:30 AM to 9:00 PM, pool loungers

Hotel O Tempo e o Vento

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, 48 reviews
The price is NZ$57
includes taxes & fees
31 Mar - 1 Apr
Hotel O Tempo e o Vento

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 40 per person (one-way)
  • Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Chalet Suisse Aparthotel
Chalet Suisse Aparthotel Natal
Chalet Suisse Natal
Chalet Suisse Hotel
Chalet Suisse Natal
Chalet Suisse Hotel Natal

Frequently asked questions

What is the cancellation policy at Chalet Suisse?

Chalet Suisse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chalet Suisse?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Chalet Suisse on 17 Mar 2025 start from NZ$69.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chalet Suisse?

Yep, Chalet Suisse has a free self car park.

Are there any beaches close to Chalet Suisse?

Yep, Chalet Suisse is a short 12-minute walk from Ponta Negra Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Chalet Suisse?

Yep, there is an onsite spa at Chalet Suisse. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Chalet Suisse have a pool?

Chalet Suisse has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Chalet Suisse family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a BBQ, it's no surprise that Chalet Suisse is a hit with families.

Is there a free airport shuttle available at Chalet Suisse?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chalet Suisse?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chalet Suisse?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chalet Suisse?

Furry friends are welcome at Chalet Suisse, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Chalet Suisse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 11 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful chalet with a lot of trees
Stayed 4 nights in Jul 2019

10/10 Excellent

JORGE

Stayed 2 nights in Nov 2024

8/10 Good

Maria Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No geral os funcionários com bom atendimento e estacionamento bom, porém a internet não funcionava, a geladeira e o chuveirinho tinha mofo, fora que vazava água da geladeira. A porta do banheiro não fechava direito. O lugar é muito bonito e aconchegante, bastante natureza.
Stayed 2 nights in Sep 2024

8/10 Good

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Deixou a desejar
A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar.
Stayed 1 night in Jan 2024

10/10 Excellent

José Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃
Stayed 2 nights in Dec 2022

2/10 Terrible

Agenor

Stayed 2 nights in Oct 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Maiara

Stayed 1 night in Apr 2022

10/10 Excellent

DENIZE E

Stayed 2 nights in Feb 2022

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei muito do chalé, e o local é muito lindo!!
Stayed 1 night in Dec 2021

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, room comfort
bom
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel mediano, mas pelo preço vale a pena.
Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais.
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Elvis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Oct 2021

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu recomendo qualquer pessoa passa lá
Stayed 2 nights in Sep 2021

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Providencial
Boa estadia, atendimento profissional, ambiente natural agradável.
Stayed 1 night in Sep 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Edvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Tudo otimo, um lugar lindo!!
Stayed 1 night in Mar 2021

8/10 Good

Joao marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ruim
Fogão não funcionava. Não houve limpeza do quarto.
Stayed 1 night in Feb 2021

10/10 Excellent

Andrea A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
O lugar é bonito, mas o chalé me desapontou.
O lugar é lindo e a piscina enorme. Porém, chalé que fiquei não atendeu as minhas expectativas. O ar condicionado apenas resfriava. Na parte de baixo não havia ar e o ventilador de teto não ventilava nada. Passamos muito calor, até pedirmos um ventilador de mesa para ajudar. Pouquíssimos utensílios de cozinha. A geladeira estava cheia de água. O fogão e pano de prato sujos. A localização é boa e os funcionários agradáveis. Talvez eu não tenha tido sorte com a hospedagem. Não pretendo voltar.
Stayed 2 nights in Dec 2020