See all properties
Save

Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Front of property
Interior
Front of property
Superior Triple Room, Sea View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    1 min walk
  • Costanera
    1 min walk
  • History Museum
    5 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    9 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room Superior With Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard With Street View

Premium bedding, down duvets, in-room safe, laptop workspace

Double Room Standard With Street View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Superior With Sea View

Premium bedding, down duvets, in-room safe, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace

The Veat

Breakfast included
Pet-friendly
Free WiFi
Housekeeping
4.6 out of 5, Wonderful, (57)
The price is NZ$239
for 1 night
9 Jan - 10 Jan
The Veat

About the area

Puerto Natales

Hotel Costaustralis puts you in the heart of Natales, within steps of Última Esperanza Fjord and Costanera. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Natales hotel include History Museum and Puerto Natales Casino.

What's nearby

  • Costanera - 1 min walk
  • History Museum - 5 min walk
  • Puerto Natales Casino - 5 min walk
  • Plaza de Armas - 9 min walk
  • Mirador Cerro Dorotea - 16 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Boardwalk/promenade hotel with free breakfast and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Costaustralis. Free self parking is available.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Built in 1994
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Costaustralis offers 110 accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. LED televisions come with premium cable channels.

Bathrooms include baths or showers with a rainfall showerhead. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is parking available at Hotel Costaustralis?

Yep, Hotel Costaustralis has a free self car park.

What makes Hotel Costaustralis a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Costaustralis.

Does Hotel Costaustralis serve breakfast?

Yep, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Costaustralis?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Costaustralis?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Costaustralis?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Costaustralis?

No, pets are not allowed.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 443 reviews" "
Rating 8 - Good. 118 out of 443 reviews" "
Rating 6 - Okay. 29 out of 443 reviews" "
Rating 4 - Poor. 16 out of 443 reviews" "
Rating 2 - Terrible. 17 out of 443 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ZIHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back!
Lovely hotel, great location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Denys

Stayed 2 nights in Jul 2024

10/10 Excellent

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and warm room! Nice lake view!
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in every way. Staff incredibly helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Buck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality stay. Best location and view.
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Stayed 1 night in Apr 2024

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Travelled with group
Disliked: Staff & service, amenities
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Felicia

Travelled with family
Liked: Staff & service
nice property perfect location
Stayed 1 night in Apr 2024

10/10 Excellent

Aumpika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable property
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too hot for me but...
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile. The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird. Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
Stayed 2 nights in Mar 2024

8/10 Good

Ningsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly and helpful staff
Stayed 3 nights in Mar 2024