6/10 Okay
Ashley L.
30 Sept 2024
Liked: Cleanliness
Could be fantastic..
House was nice enough and met the one level needs of my mom with mobility issues. However, one large issue i had with our stay was the wifi. The signal was super weak and we had connection issues.. tv would not connect at all. Host tells you to call with any issues, but there is zero cell service and no land line so wifi is necessary to do so. Was able to send messages on vrbo, but didnt get much help. Asked them to reset router, looked all over the house for it and couldnt find it.. service was great outside the house on one side but zero on the side with the hot tub (so no music while we were trying to enjoy it) okay in dining room, kitchen, and entry room, but didnt work in bedrooms downstairs or living room where the only tv was.. put 2 and 2 together and realized that the internet is coming from the business next door that the host company also owns. Explains why i couldnt find a router and was told that the internet wasnt working due to "being out in the woods" and the "weather" despite the dozens of reviews saying the internet sucks. Its a shame the host would rather lie to customers than get a wifi extender as suggested by so many reviews. Also wanted to note that when i specifically asked about the router i didnt get a response, nor did i get a response when i told them there were ants on the kichen island which got into some of our food. They make it clear they dont give refunds for bugs or wifi issues in their welcome book.
Ashley L.
Stayed 2 nights in Sep 2024