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SureStay Hotel by Best Western New Braunfels

2.5 star property
Hotel in New Braunfels with free breakfast and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western New Braunfels

Desk, laptop workspace, blackout curtains, soundproofing
Outdoor spa tub
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Accessible bathroom
Exterior
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
510 Highway 46 S, New Braunfels, TX, 78130
  • Guadalupe River
    7 min walk
  • Lake Dunlap
    7 min walk
  • Comal Park
    7 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    33 min drive

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
AmericInn by Wyndham New Braunfels
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (325)
The price is NZ$265
for 1 night
includes taxes & fees
19 Oct - 20 Oct
AmericInn by Wyndham New Braunfels

About the area

New Braunfels

At SureStay Hotel by Best Western New Braunfels you'll be within just a 10-minute stroll of Guadalupe River and Lake Dunlap. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this New Braunfels hotel include Comal River and Gruene Hall.

What's nearby

  • New Braunfels MarketPlace - 14 min walk
  • Comal River - 5 min drive
  • Schlitterbahn New Braunfels Waterpark - 5 min drive
  • Gruene Hall - 6 min drive
  • Landa Park - 6 min drive

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 35 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Jack In The Box - ‬3 min drive
  • ‪Golden Corral - ‬6 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

SureStay Hotel by Best Western New Braunfels

Hotel in New Braunfels with free breakfast and 24-hour front desk
SureStay Hotel by Best Western New Braunfels offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western New Braunfels also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • On-site shopping
SureStay Hotel by Best Western New Braunfels offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 200 per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Super 8 New Braunfels Tx Motel
Surestay By Best New Braunfels
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels Hotel
SureStay Hotel by Best Western New Braunfels New Braunfels
SureStay Hotel by Best Western New Braunfels Hotel New Braunfels

Frequently asked questions

Is parking available at SureStay Hotel by Best Western New Braunfels?

Yep, SureStay Hotel by Best Western New Braunfels has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western New Braunfels?

As of 5 Oct 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western New Braunfels on 15 Oct 2024 start from NZ$138.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western New Braunfels have a pool?

SureStay Hotel by Best Western New Braunfels has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western New Braunfels family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western New Braunfels is a hit with families.

Does SureStay Hotel by Best Western New Braunfels serve breakfast?

Yeah, free continental breakfast is on offer daily.

Is there a free airport shuttle available at SureStay Hotel by Best Western New Braunfels?

No, SureStay Hotel by Best Western New Braunfels does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western New Braunfels?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay Hotel by Best Western New Braunfels Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 202 out of 744 reviews" "
Rating 8 - Good. 257 out of 744 reviews" "
Rating 6 - Okay. 123 out of 744 reviews" "
Rating 4 - Poor. 57 out of 744 reviews" "
Rating 2 - Terrible. 105 out of 744 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to New Braunfels for medical reasons. The staff at the hotel ensured we were booked into a room with handicapped accessibility. The room was quiet, very clean and the beds were comfortable. We were also close to the hospital. I would recommend SureStay to other travelers.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nasty and the front desk agent was incredibly rude, asked everyone for ID, wouldn’t allow us
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly-Maree

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Father’s Day, it was hot and the pool was well enjoyed. Everything quietened after the pool closed and aside from some road noise I slept well
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Kristy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrongly charged
Stayed 2 nights in Jun 2024

6/10 Okay

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Breakfast was very limited. Staff was friendly and nice but couldn’t figure out how to give me points for the rooms which needed to be done at the hotel due to a booking issue with the app. Shower handle in room came off and there was no one available to fix it properly. A man who spoke no English came and did what he could. My elderly mother found it very frustrating.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bad experience
Very disappointing! It was only for 1 night and the shower was broken. It's frustrating that you can't even take a decent shower when you are paying for basic services.
Stayed 1 night in Jun 2024

6/10 Okay

Omar

Stayed 1 night in Jun 2024

10/10 Excellent

Marc, New Waverly

Stayed 2 nights in May 2024

6/10 Okay

Nohemi

Disliked: Staff & service
Stayed 3 nights in May 2024

8/10 Good

Marc, New Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing! So friendly and thoughtful. Great place to hang your hat.
Stayed 1 night in May 2024

8/10 Good

Marc, New Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2024

10/10 Excellent

Marc, New Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really Great! So friendly and helpful. Really quiet and that's surprising being that I was here over the Memorial Weekend! Highly recommended!
Stayed 1 night in May 2024

6/10 Okay

Mary Elizabeth, Fortville

Liked: Staff & service
Coffee was horrible, cold. Room was dusty!
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good ppl good location
Stayed 2 nights in May 2024

10/10 Excellent

Wilbur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Tami

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Misleading
It said there would be a continental breakfast, and there was just one type of cereal out, nothing more. Beds and pillows were comfortable though.
Stayed 1 night in May 2024

10/10 Excellent

James B.

Stayed 1 night in May 2024

10/10 Excellent

Deborah

Stayed 5 nights in Apr 2024

2/10 Terrible

Rocio

Disliked: Staff & service
The place has a bad snell in the sheets and it is in a bad neighborhood very bad location
Stayed 2 nights in Feb 2024

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, room comfort
Run from these thieves- NOT PET FRIENDLY
RUN! HORRID PLACE TO STAY- Stayed 2 days with SERVICE ANIMAL and this "pet friendly" dump charged $400 and when i checked out they charged me 2x! Stains on carpet gross rooms smelled of stale ciggs because of my service dog being i dont smoke- guy at desk was rude 200 dep for animal i was ok with but he didnt charge that. He instead called it a 100 cleaning fee no deposit so he could keep the 200$ this place was REDICULOUS AND SHOULD BE SHUT DOWN - 2 NIGHTS COST ME ALMOST $600 IM LIVID
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times, staff is great, rooms are nice, close to everything, great mexican food right across the street
Stayed 2 nights in Mar 2024