4/10 Poor
Debra
30 Jun 2024
Disliked: Property conditions & facilities
Not a place for me
You know I expected a lot more from this hotel, we had problems from the start. Out toilet seat fell off before we used it, we were told they didn’t have a maintenance crew so they had to wait for the manager they offered to move us to another room but we had unpacked and were leaving for a wedding in another town we just ask that it be fixed. On our way out we stopped at the front desk to see what was going on they acted like it was the first time they heard this upon our return to the room it was fixed. We had issues getting into our room we had to change out the keys 3X’s and still had issues someone came up with new keys and they worked that night then the next morning same issues it was a pain going downstairs and back upstairs so the last day someone just stayed in the room to let someone else in manually. We had 3 roaches in the room that WE had to kill. On the good note the dining area person was super nice and extremely friendly. I personally would not stay here again. We went and looked at other hotels for future visits. I rarely say negative things but this truly was not worth the money. And last parting words they didn’t have our reservations asked if we were suppose to stay at the Hampton Inn we had to show proof and they said it was lost in an email?? I booked this a while back….
Debra
Stayed 2 nights in Jun 2024