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Best Western New Orleans East

2.5 star property
Suburban New Orleans hotel in New Orleans East Area with free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western New Orleans East

Outdoor pool
Free daily buffet breakfast
Premium bedding, in-room safe, desk, iron/ironing board
Outdoor pool
Combined shower/bathtub, free toiletries, towels

Reviews

6.2 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
10100 I-10 Service Road, New Orleans, LA, 70127
    Frenchmen Street
    10 min drive
    Bourbon Street
    12 min drive
    Canal Street
    13 min drive
    New Orleans, LA (NEW-Lakefront)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, New Orleans I-10 East, LA
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (879)
The price is NZ$206
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Country Inn & Suites by Radisson, New Orleans I-10 East, LA

About the area

New Orleans

At Best Western New Orleans East, you'll be 14.6 km (9.1 mi) from Bourbon Street and 14.9 km (9.2 mi) from Jackson Square. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. 16210 square feet (1506 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this New Orleans East Area hotel include Caesars Superdome and Canal Street.

What's nearby

  • Bourbon Street - 12 min drive
  • Canal Street - 13 min drive
  • Caesars New Orleans Casino - 14 min drive
  • Ernest N. Morial Convention Center - 14 min drive
  • Port of New Orleans - 15 min drive

Getting around

  • New Orleans Union Passenger Terminal - 20 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪KFC - ‬2 min drive
  • ‪Napoli Pizza & Subs - ‬3 min drive

About this property

Best Western New Orleans East

Suburban New Orleans hotel in New Orleans East Area with free breakfast
Best Western New Orleans East offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 16210 square feet (1506 square metres) and includes conference space. The business-friendly Best Western New Orleans East also features laundry facilities, a front desk safe, and an ATM. Free self parking is available. A complete renovation of Best Western New Orleans East was completed in November 2022.

This New Orleans hotel is smoke free.

  • 125 guestrooms or units
  • 6 levels
  • 16210 sq ft of conference space
  • 1506 sq. m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
Best Western New Orleans East offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Daily housekeeping

Business services

  • 16,210 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 29 May and close on 04 September.

Property is also known as

Avalon New Orleans
Wyndham Garden New Orleans East Hotel
Wyndham Garden New Orleans Hotel
Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Four Points Metairie
Avalon New Orleans Hotel
Wyndham Garden New Orleans East
Wyndham Garden New Orleans
Best New Orleans New Orleans
Wyndham Garden New Orleans East
Best Western New Orleans East Hotel
Best Western New Orleans East New Orleans
Best Western New Orleans East Hotel New Orleans

Frequently asked questions

Is parking available at Best Western New Orleans East?

Yep, Best Western New Orleans East has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western New Orleans East?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western New Orleans East on 29 Sept 2024 start from NZ$108.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western New Orleans East have a pool?

Best Western New Orleans East has a seasonal outdoor pool. The pool is open from May 29 to September 04.

Does Best Western New Orleans East serve breakfast?

Yeah, complimentary buffet brekkie is available on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western New Orleans East?

No, Best Western New Orleans East does not offer an airport shuttle service.

What time are check-in & check-out at Best Western New Orleans East?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western New Orleans East?

No, pets are not allowed.

Best Western New Orleans East Reviews

Reviews

6.2
Rating 10 - Excellent. 102 out of 357 reviews" "
Rating 8 - Good. 55 out of 357 reviews" "
Rating 6 - Okay. 54 out of 357 reviews" "
Rating 4 - Poor. 45 out of 357 reviews" "
Rating 2 - Terrible. 101 out of 357 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgustingly dirty there was dog poop in the hallway, the time were so dirty and smelled awful filled with mold and mildew, i took photos.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jose

Pretty bad service, no housekeeping service, no breakfast, 3 days with the same towels
Stayed 2 nights in Jun 2024

2/10 Terrible

Deboris

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A mold infested health hazard! The smell was almost unbearable. Mold was on the walls in the hallways and ceiling. This place needs to be shut down. Highly do not recommend due to health risks.
Stayed 3 nights in May 2024

4/10 Poor

Shirley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated, could use a deep clean in the whole place! Staff was great! Very friendly. Just not impressed.
Stayed 1 night in Jun 2024

10/10 Excellent

Merlin, Sebring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

2/10 Terrible

Ainsley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay AWAY!!!
This hotel was absolutely terrible! The rooms were filled with mold across the ceilings and the carpets were discolored from what must be continual water damage. The smell was suffocating from the mold. My room was changed multiple times. The first change was good but then discovered the shower would not turn on. Horrible thing to find out before having to be headed to an all-day competition. Informed the desk and they said they will mark it down for when I return. I did not arrive back until after 10pm. They had not fixed the shower so they tried to send me to another room which was dirty!!!!! They then tried another mold-room and my breathing began to become impaired. I went to leave and a man at the desk became irate stating I was lying about something (not even sure what), and said I will not get any refund. Then the female manager called me over to deescalate things and said she will put it in that I should be charged for one night since I stayed the first night. I am getting reports from Hotels.com that they are now saying no refund will be given. I am now disputing this and taking it to the BBB. This place should not be open with all the mold throughout these rooms and things not functioning well. DO NOT STAY HERE!!!!!
Dirty carpets
Water spots in carpet
Water damage area, things falling apart
Mold in ceiling
Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with this hotel was wonderful! With all honesty we came in with low expectations because of the bad reviews but we couldn’t have been more wrong. The staff was fantastic! Very kind and understanding. Latrice (I may have spelled that wrong, sorry girl) at the front desk deserves a raise! She was so courteous and understanding, just all around amazing! My family adored her. So to address some of the bad comments that scared us-> no the pool isn’t disgusting and impossible to swim in. It seemed clean and well maintained and my family enjoyed it for the 20 minutes we got in haha! Thanks Louisiana weather.. Yes, one of the elevators is down- but everyone seemed to manage JUST FINE! And considering there was a huge amount Of people there for a bikers event ! Id say if you’re visiting- you’ll also be fine with just the one! The breakfast wasn’t amazing but considering it was free to the guest I definitely felt it shouldn’t have been dogged so badly. The staff definitely kept breakfast stocked up and ready to go! We did have to move rooms because I’m clumsy af and almost broke my leg in the bathroom getting out of the shower, in the process I damaged their shower rod and wall where it was attached at… sooooo embarrassing but they relocated us to a different room so they could repair it and they were incredibly kind about it! My only complaint was about that first room. Room 510 - the A/C had a little bit of mold growth .. too be expected with the humidity in that room
Stayed 3 nights in May 2024

4/10 Poor

Albert

Disliked: Cleanliness, amenities, property conditions & facilities
What used to be a nice hotel is now run-down and dirty. Only 1 (of 2) elevators working, slippery floors with thrash thrown about, especially in the entryway. 6th Floor: Ceiling water damage by elevator, staff supply room door open with supplies disheveled about, hallway reeks of mildew, cardboard covering what should have been a fire extinguisher! Rm: mostly OK, surfaces had uneven cleaning, toilet rocked/moved when used, sink drain inoperable, tub dripped water with water shut off.
Stayed 2 nights in May 2024

8/10 Good

Amin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Was nice and clean I recommend it
Stayed 1 night in May 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay there again
The staff was not friendly at all .We checked in around 5pm and the room was still not ready housekeeping was still in there. One of the elevator was broken. The lobby and hallways had a sour smell. The room was any better. The pool area was nasty and had things flowing the pool it was unusable.
Stayed 1 night in May 2024

4/10 Poor

Naveen

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t have bath covers and vents are not working
Stayed 1 night in May 2024

6/10 Okay

Carlos, San Borja

Travelled with partner
Liked: Cleanliness, staff & service
Can´t use the pool (the water was green). The only ice machine that works was on floor 5. The milk in the breakfast buffet was sour. The safe in the room didn´t have batteries.
Stayed 6 nights in May 2024

2/10 Terrible

Mommy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing !
Stayed 1 night in May 2024

2/10 Terrible

Megan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very friendly, but this hotel was disgusting. There was blood in different spots in our bathroom, mold growing everywhere, and the carpet in the room felt wet and left your feet/socks black on the bottom. No fans in the bathroom either so it was unbelievably humid, and the room and bedding was ALWAYS damp. The front desk staff gave us a new room after we found the blood, but the next room wasn’t much cleaner. The hotel is pretty isolated, I would highly recommend staying in a hotel down in the French quarter or anywhere closer to the hot spots of New Orleans.
Stayed 4 nights in May 2024

10/10 Excellent

Katie

Travelled with family
Stayed 2 nights in May 2024

8/10 Good

Doyce

Stayed 3 nights in May 2024

4/10 Poor

Miracle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Dante

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just NASTY
My room had roaches. I saw 3. The hallway had trash and sheets in it for days. The hallway smelled like mildew and had big holes in the walls. My room floor was constantly wet in places. The toilet hedges were dirty and yellow. So nasty, I covered it up with Lysol wipes. This is a shameful Best Western. I will never come back. On a brighter note, all employees were very nice.
Stayed 5 nights in May 2024

6/10 Okay

Russell

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Trip to New Orleans
Had so much trouble with the key had to get it programed 20 times irritating as i couldn't get in my room unless I ran back and forth to the lobby night clerk very helpful day girl very impolite
Stayed 6 nights in May 2024

6/10 Okay

Carmella

Travelled with family
Disliked: Property conditions & facilities
This best western is deceiving
I was very disappointed with my room, which was number 227. The bathroom ceiling was corroded. The toilet would not stop running. The bathtub was terribly stained the sink. Water never ran hot. It stayed cold. Not enough food for the breakfast. The workers did not want to prepare more food, even though it was nowhere near 9:00 AM, not fair to the guest at all I really would like a refund
Stayed 6 nights in May 2024

2/10 Terrible

Shontae

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tiarra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Arrived around 2:50am and waited for about 10-20 minutes at the front desk and had to call out for someone to come out just to be told we couldn’t check in because it was after 3, the front desk agent who was there the next day was amazing and able to accommodate us even though I was unable to use my original booking. Room was clean but the following day our room was walked into by a staff member clearly looking for someone while we were in the room. On our last day housekeeping knocked very hard on our door several times from 8 or 9am up until 11 with several attempts to open the door and come in. Overall stay was ok for the price

6/10 Okay

Shane

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room next to us - the couple was fighting for hours.
Stayed 1 night in May 2024

2/10 Terrible

Daniera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst stay!!!
Stayed 2 nights in Apr 2024