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Caesars New Orleans

4.0 star property
Hotel with 10 restaurants, steps from Caesars New Orleans Casino

Photo gallery for Caesars New Orleans

Front of property
5 bars/lounges
Pillow-top beds, in-room safe, desk, laptop workspace
Interior entrance
5 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The current price is NZ$356
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
228 Poydras Street, New Orleans, LA, 70130
  • Canal Street
    ā€Ŗ4 min walkā€¬
  • Caesars New Orleans Casino
    ā€Ŗ4 min walkā€¬
  • Audubon Aquarium
    ā€Ŗ5 min walkā€¬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ā€Ŗ28 min driveā€¬

Room options

View all photos for Caesars Luxury Room, 2 Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Harrah's Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Deluxe, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Deluxe, Two Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 1 King, Panoramic View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 1 King, Panoramic View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 39.7 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 2 Queens, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Premium bedding, pillow-top beds, in-room safe, desk

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1570)
The price is NZ$637
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Westin New Orleans

About the area

New Orleans

Caesars New Orleans places you in the centre of New Orleans, steps from Caesars New Orleans Casino and within a short 5-minute stroll of Canal Street. Highlights at this hotel include 10 restaurants, 5 bars/lounges and a casino. .The steakhouse, Ruth's Chris Steak House, is open for dinner. 30000 square feet (2787 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sportsbook. Each morning to-go breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Audubon Aquarium and Mississippi River.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Caesars New Orleans Casino - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.7 km
  • Bourbon Street - 12 min walk - 1.0 km
  • Port of New Orleans - 19 min walk - 1.6 km

Getting around

  • Canal at South Peters Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ā€ŖMother's Restaurant - ā€¬2 min walk
  • ā€ŖDrago's Seafood Restaurant - ā€¬3 min walk
  • ā€ŖFulton Alley - ā€¬2 min walk
  • ā€ŖRuth's Chris Steak House - ā€¬1 min walk
  • ā€ŖErnst Cafe - ā€¬2 min walk

About this property

Caesars New Orleans

Hotel with 10 restaurants, steps from Caesars New Orleans Casino
There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A casino, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Caesars New Orleans. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Caesars New Orleans was completed in November 2024.

This 4-star New Orleans hotel is smoke free.

  • 736 guestrooms or units
  • 26 levels
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Casino
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided once per stay.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per night)
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • Emeril's Brasserie
  • Manning's Sports Bar
  • Nobu
  • Ruth's Chris Steak House
  • The Steakhouse

Things to do

  • 1,300 slot machines
  • 120 gaming tables
  • 24-hour gym
  • Casino (115,000 square feet of space)
  • Shopping
  • Sportsbook

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 1 per accommodation, per night.
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Frequently asked questions

What is the cancellation policy at Caesars New Orleans?

Caesars New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caesars New Orleans?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Caesars New Orleans on 18 Mar 2025 start from NZ$313.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caesars New Orleans?

Yep, Caesars New Orleans has a secured covered self car park with in/out privileges for USD 40 per night.

What makes Caesars New Orleans a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Caesars New Orleans.

Does Caesars New Orleans serve breakfast?

Yep, to-go brekkie is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Caesars New Orleans?

No, Caesars New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Caesars New Orleans?

Yep, Caesars New Orleans has 10 restaurants.

What time are check-in & check-out at Caesars New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Caesars New Orleans?

No, only service animals are allowed.

Caesars New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1013 reviews
Rating 8 - Good. 213 out of 1013 reviews
Rating 6 - Okay. 126 out of 1013 reviews
Rating 4 - Poor. 86 out of 1013 reviews
Rating 2 - Terrible. 86 out of 1013 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

LESTER

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like security following me around on the casino floor!!!
Stayed 1 night in Nov 2024

8/10 Good

Yu

Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arenda

Stayed 3 nights in Oct 2024

10/10 Excellent

Marlon

Travelled with partner
Liked: Amenities
Loved it!
Stayed 2 nights in Nov 2024

2/10 Terrible

Leo

Disliked: Staff & service, amenities, property conditions & facilities
Donā€™t stay itā€™s bad !!!!!!!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

jacob

Stayed 1 night in Nov 2024

6/10 Okay

Jovane

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I realize it is new, but my shower door did not open due to the new caulking. I also disliked the fact that no room key was required to operate the elevator. Anyone can just walk in from the street on the 1st floor, not face any security, hop straight into the elevator that is close to the door, and walk upto my 8th floor suite. Need some security.
Stayed 2 nights in Nov 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
No hot water Limited staff Slow service
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boat Show
Great location. Wonderful Hotel.
Stayed 4 nights in Nov 2024

4/10 Poor

Andre

Disliked: Staff & service, property conditions & facilities
Waited 3 hours before getting our room
Stayed 3 nights in Nov 2024

2/10 Terrible

Sara

Stayed 1 night in Oct 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not limited
Stayed 1 night in Nov 2024

8/10 Good

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean. The staff kept our room spotless and our towels fresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

willie

Stayed 1 night in Nov 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boat Show Trip
Great room, comfortable bad and very clean. But one problem no bottled water. Went to vending and it was broke. Went to Ruth Chrisā€™s Steak House and they wanted $8.00 per bottle so I had to walk two blocks in pouring rain to get affordable drinks(water).
Stayed 2 nights in Nov 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Hotel
Nice room. No Services. Was not listed as no room cleaning or room service. Would have stay elsewhere. Not happy at all with Caesarā€™s
Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in Slow
Check in was very slow. A check in line stretching across the lobby. Finally a second clerk came back off breakā€¦.
Stayed 1 night in Nov 2024

6/10 Okay

Girard

Travelled with family
Liked: Staff & service, property conditions & facilities
Was misled would not have picked this didi not stay at Caesars they put us in Harrahs too much walking
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

2/10 Terrible

kelsey

Business traveller
Disliked: Cleanliness
Wow! I maybe write a review once every 5 years. Only if itā€™s impeccable or awful. This was awful. You pay a decent amount to have the vents covered in dust(I kept sneezing) , the coffee pot is in the BATHROOM. Literal poo particals on the coffee pot. We had no hot water for baths. The evelvator by the parking garage were out and we had to carry our bags 3 flights of stairs to leave hotelā€¦ also, the casino was across the streetā€¦not at the same locationā€¦. When I spoke to the concierge about the elevators(just to let them know they were out) He laughed and said he knew they were out. I told him he needed to have a sign out because people are just waitingā€¦ his reply was ā€œ oh yea, we should put a signā€ Alsoā€¦ the free parking is ridiculous. After asking 3 times how the complimentary parking worksā€¦ absolutely no one tells you that you have to go to a kiosk IN THE ACTUAL CASINO to collect the ticket. They said, go to a parking kiosk. So any normal person thinksā€¦ to go in the parking garage to a parking kioskā€¦ no, you get stuck at the bottom, messing with a machine, in a one way out lane. Would never go back. Not even if it was free šŸ˜µā€šŸ’«
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, shame on Hotels.com for advertising this hotel as Ceasars, when it was Harrah's. There are two hotels in NOLA under the Caesars name. The old Harrah's was taken over by Caesars but has not been refurbished yet. The pictures online make it look like you will be in the new hotel but beware, you are not. I made my issue known to the front desk clerk and concierge. They did try to make it right, but it was such a fiasco that we just stayed put. Needless to say, our room never got cleaned the whole time because you had to request cleaning...who knew???? Anyway, this is not a Harrah's issue, I blame Hotels.com and will probably not use them again. The staff at Harrah's tried their best to make us happy and for that I commend them. Having said, the Harrah's hotel is very old and tired and not very clean. They can do better in keeping the hotel rooms up and dusted, painted, wallpaper glued back and holes in the bed frame fixed. It's as if they have let the hotel go until they got the new one open, sad actually because it is a nice hotel but in need of TLC.
Stayed 4 nights in Oct 2024

4/10 Poor

Rhiannon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property states to Be ceaser but is still harrahs not worth price my room was supposed to have robes and all overly price and not worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Miranda

Stayed 1 night in Oct 2024