Kenner Garden Hotel

3.0 star property
Pet-friendly hotel connected to the convention centre in Kenner with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenner Garden Hotel

Reception
Exterior
Exterior
Deluxe
Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
4535 Williams Blvd, Kenner, LA, 70065
  • Pontchartrain Center
    6 min walk
  • Treasure Chest Casino
    7 min walk
  • Cafe Du Monde
    2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    8 min drive

Room options

Basic Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Basic Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

Basic Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Basic Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Basic Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Queen Beds

Basic Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

Deluxe

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Select Comfort bed
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

Kenner

You'll be connected to the convention centre at Kenner Garden Hotel, and within just a 10-minute stroll of Pontchartrain Center and Treasure Chest Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Garden Grille and Bar, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers as well as access to a playground. 1647 square feet (153 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM. .Attractions within a 20-minute drive of this 3-property class Kenner hotel include Caesars Superdome and Canal Street.

What's nearby

  • Pontchartrain Center - 6 min walk - 0.5 km
  • Treasure Chest Casino - 7 min walk - 0.6 km
  • Cafe Du Monde - 2 min drive - 2.5 km
  • Clearview Mall - 9 min drive - 9.4 km
  • East Jefferson General Hospital - 9 min drive - 7.4 km

Getting around

  • New Orleans Union Passenger Terminal - 21 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 8 min drive

Restaurants

  • ‪Treasure Chest Casino - ‬9 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Jumbo Buffet - ‬2 min drive
  • ‪Williams Seafood & Po Boy - ‬15 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Kenner Garden Hotel

Pet-friendly hotel connected to the convention centre in Kenner with free parking
Kenner Garden Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1647 square feet (153 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Kenner Garden Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kenner hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1647 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kenner Garden Hotel offers 122 accommodations with a safe and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden Grille and Bar

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,647 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Kenner Garden Hotel Hotel
Kenner Garden Hotel Kenner
Kenner Garden Hotel Hotel Kenner
Hilton Garden Inn New Orleans Airport

Frequently asked questions

What is the cancellation policy at Kenner Garden Hotel?

Kenner Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kenner Garden Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Kenner Garden Hotel on 25 Nov 2024 start from NZ$145.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kenner Garden Hotel?

Yep, Kenner Garden Hotel has a free self car park.

Does Kenner Garden Hotel have a pool?

Kenner Garden Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Kenner Garden Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Kenner Garden Hotel.

Does Kenner Garden Hotel serve breakfast?

Yep, full brekkie is offered weekdays from 6 AM to 10 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Kenner Garden Hotel?

No, Kenner Garden Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kenner Garden Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kenner Garden Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Kenner Garden Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 314 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 137 out of 1002 reviews" "
Rating 2 - Terrible. 151 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Stayed 1 night in Jun 2024

10/10 Excellent

MILTON, MICANOPY

Stayed 4 nights in Jul 2024

4/10 Poor

Yvette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.
Stayed 1 night in Aug 2024

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & friendly staff!
Stayed 2 nights in Jul 2024

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service Excellent; Hotel Condition Poor
Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service. Other than that - 1. Room door was broken (Room 223) 2. I was there for 7 days (had two reservations) and my room was cleaned once. 3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour) 4. Floor of Room 223 was slanted at a very high degree of angle for a floor 5. Trash was picked up every 2-3 days and the size of the trash can was tiny The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent. The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.
Stayed 4 nights in Jul 2024

10/10 Excellent

heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super nice. My room was convenient and nice. I loved seeing the ducks outside every morning.
Stayed 5 nights in Jul 2024

4/10 Poor

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not thrilled
The first room I was given was filthy!!!! They were able to change my room to a cleaner one thankfully. The front desk attendant was fairly rude in how they treated me, but another attendant later in my stay was more friendly.
Stayed 5 nights in Jul 2024

2/10 Terrible

Robert Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The system was down. I couldn't check in. I had to find another hotel. I damand a refund
Stayed 1 night in Jul 2024

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Tamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Algira was wonderful, friendly and professional. She helped me get checked in early and arranged airport shuttle at 3am. I ordered breakfast and dinner in the restaurant it was priced well and the wait staff was fantastic
Stayed 1 night in Jul 2024

2/10 Terrible

Steffanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked this was a Hilton. So much mold and floors, ceilings and elevator are so unstable, I feared the place would collapse. We checked out early. Front desk staff was understanding but they had no control of the condition of the property. Paid over 200 for one night and was completely disappointed.
Stayed 3 nights in Jul 2024

4/10 Poor

ibriam, miami

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk employees are nice. We stayed the three days with no toilet paper we asked and the room never was done or serviced and we asked personally. The room rug is disgustingly, bathroom is all rust and old
Stayed 3 nights in Jul 2024

4/10 Poor

Branda

Travelled with family and small children
Disliked: Staff & service, amenities
Shortage of towels. We reserved a room for 6 people but were only given 2 towels. When I requested more, I was told they were out, but could go to other vacant rooms and take there towels. No free breakfast as advertised. We were told we have to order from the menu and pay extra.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived a day after major flooding, so the trucks had not arrived. Still got the best fish meal my husband says he ever had in the little restaurant downstairs. Lovely surprise!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

2/10 Terrible

Antoine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family reunion stay
My stay was due to a family reunion and the room where our meet and greet took place was set up nicely. When we got to our rooms there was an odor of marijuana in the hallway and then our room had an odor. Maybe pets? There were some cleanliness issues like cobwebs and dust. Our sheets had stains on them and just a heads up, ask for more towels when having a group of 5-6 in a junior suite. Ok so one of the biggest issues is that everyone in my family group keys kept deactivating. EVERYTIME we left our room, when we returned, our keys would not work! The staff was nice enough to continue to give us new ones but the hassle of having to return to the front desk was aggravating.
Stayed 2 nights in Jun 2024

2/10 Terrible

zeydy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más mal ,sucio huele mal todo viejo malísimo No me quedaré más ahí
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Business traveller
I use orbit to reserve and pay for rooms for employees. Hilton asked for the card on file when my employee arrived. Due to my employee not having my company card on hand, they sent me a pdf authorization form to my email that had to be printed out and faxed back. On top of that, they changed me a $50 dollar fee to do the authorization.
Stayed 1 night in May 2024

4/10 Poor

Alireza, Mission Viejo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible experience, 3 rooms I. 3 days. Tub would not drain in 1st room, No hot water in shower in 2nd room and toilet would not work, then in 3rd room the ac started leaking water. This place is awful, would not recommend to anyone.
Stayed 2 nights in May 2024

2/10 Terrible

Walter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice on the outside and in the lobby. However the rooms were dirty. The floors were wet from the humidity in the rooms. Had to get maintenance to come reattach the inside security lock. Would not stay again.
Stayed 1 night in May 2024

4/10 Poor

harold

Travelled with group
Disliked: Cleanliness, staff & service, amenities
This is not the place for me. The rooms are average at best. They only have room service every other day, and When they come All they do is give clean towels and empty the trash. They do not make your bed or vacuum your room. So if you want clean towels and replenished coffee in your room you have to bring the towels in hand to get clean towels and Coffee. Oh yeah the room phones are non operational so if you need anything you have to walk to the main lobby to talk to the front desk. Also the tv has no channel guide so have to search one Channel at a time to find what you’re looking for. I strongly do not recommend this hotel as you can get better value with many more services at other locations.
Stayed 4 nights in May 2024