Hilton New Orleans Riverside

4.0 star property
Riverside hotel connected to a shopping centre in New Orleans with 2 restaurants

Photo gallery for Hilton New Orleans Riverside

Premium Room, 1 King Bed
2 outdoor pools, pool loungers
Exterior
Premium Room, 2 Queen Beds
Daily buffet breakfast (USD 32.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Gym
The current price is NZ$292
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪7 min walk‬
  • Bourbon Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 57 sq m
  • River view
  • Sleeps 3
  • 1 Single Murphy Bed

Room, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 29.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 110 sq m
  • City view
  • Sleeps 6
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

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About the area

New Orleans

Hilton New Orleans Riverside places you in the centre of New Orleans, connected to a shopping centre and within a short 5-minute stroll of Canal Street and The Outlet Collection at Riverwalk. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .Spirits is open for lunch and dinner. Public Belt is the hotel's own cocktail bar. Enjoy the 7 indoor tennis courts, gym and sauna plus access to aerobics classes. 137923 square feet (12813 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include 2 coffee shops/cafes and Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Ernest N. Morial Convention Center and The Sazerac House.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.6 km
  • Bourbon Street - 14 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km
  • National World War II Museum - 18 min walk - 1.6 km

Getting around

  • Canal Street Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • ‪Drago's Seafood Restaurant - ‬1 min walk
  • ‪Café Du Monde - ‬1 min walk
  • ‪Fulton Alley - ‬3 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Ernst Cafe - ‬4 min walk

About this property

Hilton New Orleans Riverside

Riverside hotel connected to a shopping centre in New Orleans with 2 restaurants
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 137923 square feet (12813 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1622 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 137923 sq ft of conference space
  • 12813 sq. m of conference space
  • Built in 1977
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Hilton New Orleans Riverside offers 1622 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • River Blends
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 58 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Hilton New Orleans Riverside?

Hilton New Orleans Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton New Orleans Riverside?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton New Orleans Riverside on 20 Apr 2025 start from NZ$241.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton New Orleans Riverside?

Yep, Hilton New Orleans Riverside has a self car park with in/out privileges for USD 50 per night.

Does Hilton New Orleans Riverside have a pool?

Hilton New Orleans Riverside has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton New Orleans Riverside?

Hilton New Orleans Riverside features 2 outdoor pools, a health club and a sauna. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton New Orleans Riverside a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton New Orleans Riverside.

Is Hilton New Orleans Riverside family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton New Orleans Riverside is a hit with families.

Does Hilton New Orleans Riverside serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton New Orleans Riverside?

No, Hilton New Orleans Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton New Orleans Riverside?

Yep, Hilton New Orleans Riverside has 2 restaurants.

What time are check-in & check-out at Hilton New Orleans Riverside?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton New Orleans Riverside?

No, only service animals are allowed.

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 779 out of 1280 reviews
Rating 8 - Good. 244 out of 1280 reviews
Rating 6 - Okay. 123 out of 1280 reviews
Rating 4 - Poor. 68 out of 1280 reviews
Rating 2 - Terrible. 66 out of 1280 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.
Stayed 3 nights in Dec 2024

10/10 Excellent

EARNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was amazing and I'll be seeing y'all very soon I will book with y'all again
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 2535. Did not have hot water.
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous. Rooms were very clean. French quarter is a short walk and street car stop is a few blocks from hotel entrance. Hotel could use some modern updates (TV did not work if it was cloudy or raining due to satellite, no usb outlets for charging devices, etc.). Overall it was a good stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alina

Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I love being next to the river. Everybody has been very pleasant. There was nothing that I didn't like
Stayed 1 night in Dec 2024

6/10 Okay

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
At check in, i was forced to pay an amenity fee. 25.00 per day, despite it being near 10 pm. On the first night the wifi was down so i paid 25 for nothing. The 2 free bottles of water were the only amenities that were of any value to me, and they were werent 25 dollars. I wont be staying or recommending Hilton to anyone in the future if thats how they trwar their guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grate location, good service, quiet and relax room
Stayed 3 nights in Dec 2024

4/10 Poor

Shuang

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check-in service is so slow, took around 30mins with 2 people ahead of me. They gave me the wrong room, I paid for a city view and I can’t see any city from my windows. They don’t explain the services properly, they charge a $25 USD resort package that includes the wifi, 2 bottles of water which I had to call them and get room service delivered it cause it ran out when we checked in, a $10 credit that can go charged to the room, and a laundry credit which we didn’t use. We stayed one night, checked out and walked through the outlet to the cruise terminal. The location is excellent but the room is not very good.
Stayed 1 night in Dec 2024

2/10 Terrible

Raveshnee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Guest services was unprofessional. They were unable to assist with an early or late check in.
Stayed 1 night in Dec 2024

8/10 Good

Kaleab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

L C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Thin Myat

Liked: Property conditions & facilities
We didn’t get Room service for both days we stayed. Thank
Stayed 2 nights in Dec 2024

10/10 Excellent

Tawana

Stayed 1 night in Dec 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Melissa, Wilkesboro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

K L

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend getaway
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The restaurant is amazing
Stayed 2 nights in Dec 2024

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton quality
Nice place to stay away from hustle and noise of French Quarter. Clean and quiet room with nice amenities. Will stay here next time I'm NOLA.
Stayed 1 night in Dec 2024