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Holiday Inn Express New Orleans - St Charles by IHG

3.0 star property
Hotel with free breakfast, steps from National World War II Museum

Photo gallery for Holiday Inn Express New Orleans - St Charles by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Restaurant
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$180
includes taxes & fees
6 May - 7 May

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 7
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

Holiday Inn Express New Orleans - St Charles by IHG places you steps from National World War II Museum and within a 15-minute stroll of Ernest N. Morial Convention Center. Highlights at this boutique hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a microwave in a common area, concierge services and a 24-hour front desk. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class Arts/Warehouse District hotel include Bourbon Street and Smoothie King Center.

What's nearby

  • National World War II Museum - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 11 min walk - 0.9 km
  • Bourbon Street - 16 min walk - 1.4 km
  • Caesars New Orleans Casino - 17 min walk - 1.5 km
  • Port of New Orleans - 3 min drive - 2.1 km

Getting around

  • Saint Charles at Saint Joseph Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪Pêche - ‬7 min walk
  • ‪Herbsaint - ‬5 min walk
  • ‪Flamingo A-Go-Go - ‬5 min walk
  • ‪True Food Kitchen - ‬3 min walk

About this property

Holiday Inn Express New Orleans - St Charles by IHG

Hotel with free breakfast, steps from National World War II Museum
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles by IHG. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 135 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Holiday Inn Express New Orleans - St Charles by IHG offers 135 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New Orleans - St Charles by IHG?

Holiday Inn Express New Orleans - St Charles by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New Orleans - St Charles by IHG?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Orleans - St Charles by IHG on 6 May 2025 start from NZ$179.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New Orleans - St Charles by IHG?

Yep, Holiday Inn Express New Orleans - St Charles by IHG has valet parking for USD 45 per night.

Does Holiday Inn Express New Orleans - St Charles by IHG serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express New Orleans - St Charles by IHG?

No, Holiday Inn Express New Orleans - St Charles by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New Orleans - St Charles by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express New Orleans - St Charles by IHG?

No, only service animals are allowed.

Holiday Inn Express New Orleans - St Charles by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 114 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charla

Stayed 1 night in Jan 2025

4/10 Poor

Susanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tiny room
The first room we got was 58 degrees, heating didn't work. The second room was smaller, the heat worked but not the TV. The receptionist couldn't say how long it would take to get the TV fixed. So, we switched room again. This room was even smaller, with only one chair (the desk chair) to sit on for 3 people. No counterspace in the bathroom and no towel bar, only a very small shelf in the bathroom, and a shower curtain that didn't reach the floor so you always got water on the floor when you showered. We stayed in that room for all 4 nights, but it was not an enjoyable stay. Also no bedside table or shelf on one side of the bed. In addition, the phone didn't work in the first room, and both first rooms had loose floor tiles by the door. Breakfast was OK but always out of something every morning. The last morning there was no milk (I asked), only chocolate milk. To summarize, a lot of neglected details, and a room that was too small for 3 people. Basically, the bed took up the entire room (room 804). Might have been OK for 1 person, but not 3. And the website lies about parking. It says you can self-park for $25 a night. Not true, you have to park in a public lot and download an app. There is no "self-parking" alternative to the valet parking operated by the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Loxley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
We had a 3-night stay over a weekend for a convention. The location was very convenient for the convention center as well as streetcar lines. The staff was very friendly and helpful, and the room was clean and comfortable. Great value for the money, highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness
Meh
Pro was the front desk ladies were so welcoming and friendly. Hotel was OK, location was good when you could actually catch the trolley. Really bad delays. Con: Ice machine broken had to go to different floors for ice, not to biggy. Breakfast..just wow..do better. Saturday wa good, friday out of yogurt, hardly any milk and ran out. No muffins and almost all the hot food empty. We gad Volleyball tournament so we had to go buy food at Volleyball tournament ($$$). Lady seemed upset when asked about how long for eggs and ran off, so didn’t ask about anything else. Next day same situation. No milk for cereal, no set up for oatmeal. Need to do better for those who count on this. This was the reason we stayed here. Loud people out in hallway running around felt like no security.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna, New London

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern basic hotel, nice gym facility, full breakfast to get you started on your day.
Stayed 4 nights in Jan 2025

8/10 Good

Aaliyah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good affordable hotel stay.
Overall the stay and price was good. The surrounding area was clean. All entertainment and activities were about 10minutes away.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly willing to help with anything you need
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - quiet hotel and the staff was extremely friendly. It's the place to be if you're doing stuff in the art/warehouse district of want to jump on the street car (right outside) to anywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff are nice, friendly, and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay. First room they checked me into didn’t have window shades and was on the front(traffic) side of the building. Very good about getting me in a room with shades and a quieter location. Water pressure was not great. The first night the water temp was warmish and the second night it was just barely tolerable. Also, when you turned the hot water on full in the sink, it sounded like someone was jack hammering on the pipes. When I brought this up at check out, the front desk just apologized and said that they have been working on the plumbing. I’m glad they were sorry but they didn’t offer any compensation. I am sick of hotels doing this and I will start demanding some kind of compensation. When you book a room you exchange your money for a room with certain services like a hot shower or Wi-Fi. When these are not provided for whatever reason, there should be some kind of compensation other than “I’m sorry”. You hold up your end and pay the price they ask, but they don’t always hold up their end and provide the services and amenities that you are paying for. Other things…the breakfast was very good with various choices, and the front desk staff and valet staff were very friendly, helpful, and professional.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The clerk was very nice and accomodating. The room was the worst ive been in. Things were broken and smelled bad. The tv was out also.
Stayed 3 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were not at a standard that you would think of when you say Holiday Inn. They were broken down and things didn't work. I was very disappointed. The staff was very nice and helpful.
Stayed 7 nights in Nov 2024

8/10 Good

Frieda

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close to Amtrak
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower and sink water was bad.
No hot water in the shower. The water looked slightly white.
Stayed 4 nights in Dec 2024

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

MOLLIE

Stayed 1 night in Nov 2024

2/10 Terrible

Roy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Water issues
Stayed 3 nights in Dec 2024

4/10 Poor

Xiangwei

Stayed 6 nights in Dec 2024