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Homewood Suites by Hilton New Orleans French Quarter

3.0 star property
Hotel with free breakfast, steps from Saenger Theatre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton New Orleans French Quarter

Exterior
Outdoor pool
Reception
Premium Studio, 1 King Bed (Courtyard)
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Laundry
The price is NZ$201
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
317 N. Rampart, New Orleans, LA, 70112
  • Saenger Theatre
    3 min walk
  • Palm&Pine
    1 min walk
  • North Rampart at Conti Stop
    1 min walk
  • New Orleans, LA (NEW-Lakefront)
    16 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Courtyard)

Premium Studio, 1 King Bed (Courtyard)

Premium Studio, 1 King Bed (Courtyard)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Accessible (Courtyard)

Premium Studio, 1 King Bed, Accessible (Courtyard)

Premium Studio, 1 King Bed, Accessible (Courtyard)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower)

Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower)

Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Courtyard View (Hearing)

Studio, 1 King Bed, Accessible, Courtyard View (Hearing) | Living area

Studio, 1 King Bed, Accessible, Courtyard View (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Bathtub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Courtyard View

Studio, 1 King Bed, Non Smoking, Courtyard View

Studio, 1 King Bed, Non Smoking, Courtyard View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Living area

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

50-inch TV with cable channels

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Courtyard View (Bathtub)

Suite, 1 King Bed, Accessible, Courtyard View (Bathtub) | Living area

Suite, 1 King Bed, Accessible, Courtyard View (Bathtub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3726)
The price is NZ$227
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Crowne Plaza New Orleans French Qtr - Astor

About the area

New Orleans

Homewood Suites by Hilton New Orleans French Quarter places you steps from Saenger Theatre and within a short 5-minute stroll of Louis Armstrong Park. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class French Quarter hotel include New Orleans Municipal Auditorium and Preservation Hall.

What's nearby

  • Saenger Theatre - 3 min walk
  • Jackson Square - 13 min walk
  • Caesars Superdome - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • National World War II Museum - 10 min drive

Getting around

  • North Rampart at Conti Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Famous Door - ‬5 min walk
  • ‪The Beach On Bourbon - ‬5 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬5 min walk
  • ‪Prohibition - ‬5 min walk
  • ‪Erin Rose - ‬4 min walk

About this property

Homewood Suites by Hilton New Orleans French Quarter

Hotel with free breakfast, steps from Saenger Theatre
Homewood Suites by Hilton New Orleans French Quarter offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Homewood Suites by Hilton New Orleans French Quarter. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.
  • 1 building
  • 207 guestrooms or units
  • 4 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • 1 conference room
Homewood Suites by Hilton New Orleans French Quarter offers 207 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Billiards/pool table
  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 143 lb per pet
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans French Quarter Hotel
Homewood Suites Hilton New Orleans French Quarter Hotel
Homewood Suites Hilton New Orleans French Quarter
Hotel Homewood Suites by Hilton New Orleans French Quarter
Homewood Suites by Hilton New Orleans French Quarter New Orleans
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton New Orleans French Quarter Hotel
Homewood Suites by Hilton New Orleans French Quarter New Orleans

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton New Orleans French Quarter?

Homewood Suites by Hilton New Orleans French Quarter offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton New Orleans French Quarter?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton New Orleans French Quarter on 5 Jan 2025 start from NZ$200.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton New Orleans French Quarter?

Yep, Homewood Suites by Hilton New Orleans French Quarter has secured covered valet parking with in/out privileges for USD 65 per day.

Does Homewood Suites by Hilton New Orleans French Quarter have a pool?

Homewood Suites by Hilton New Orleans French Quarter has an outdoor pool.

Is Homewood Suites by Hilton New Orleans French Quarter family-friendly?

You bet! With amenities such as on-site mini golf and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton New Orleans French Quarter is a hit with families.

Does Homewood Suites by Hilton New Orleans French Quarter serve breakfast?

You bet, our travelers highly rate the free buffet brekkie here! Offered daily between 6:00 AM and 9:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton New Orleans French Quarter?

No, Homewood Suites by Hilton New Orleans French Quarter does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton New Orleans French Quarter?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Homewood Suites by Hilton New Orleans French Quarter?

Cats and dogs are welcome at Homewood Suites by Hilton New Orleans French Quarter, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 65 kg per pet.

Homewood Suites by Hilton New Orleans French Quarter Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 640 out of 1368 reviews" "
Rating 8 - Good. 367 out of 1368 reviews" "
Rating 6 - Okay. 167 out of 1368 reviews" "
Rating 4 - Poor. 100 out of 1368 reviews" "
Rating 2 - Terrible. 94 out of 1368 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catreice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Sep 2024

2/10 Terrible

Marlo

Stayed 2 nights in Sep 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was friendly.
Stayed 3 nights in Sep 2024

8/10 Good

Isaac

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Constance

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for 2 nights for a funeral service that I came in town for. The first night, the room was so hot. The air conditioner was not working properly. I let them know. The only 2 options were to leave and go to another hotel or wait until 8 on the morning for maintenance. I had way too much to hustle and bustle to find another decent priced room for my family. I was hungry. I went to use the microwave and thay was broken. The lock on the door was broken. The worst part is I'm always trying to get a room at this hotel. Lord either the price or no availability. I thought i was in luck and was so excited to stay. It was HORRIBLE! I requested that THE manager come and speak to me to rectify the situation. They sent the housekeeping supervisor. I'm so disgusted! It was 9:48 when my daughter went down to grab some cereal and milk but was told they were not filling up the milk jugs so she just had to take dry cereal. I'm so irritated, and disappointed. Highly dissatisfied.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the cleanliness, safety, and courteousness of this facility. I appreciated the advice I received from the concierge on how to use the trolley system (only $3/day) and where to dine. The rooms were clean, the hallways were quiet, and the staff was friendly. We walked to the French Quarter each day, and felt safe walking back to Homewood Suites in the evening. I would stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Homeless people sleeping all around the hotel. Valet attendants weren’t help during arrival. Check-in took a very long time. They had to “find me a room”. The room I received the microwave didn’t work and the bathroom sink drained slowly. The hotel was clearly sold out so I just dealt with it. Would return if the prices were lower.
Stayed 2 nights in Aug 2024

10/10 Excellent

dENNIS

Stayed 1 night in Aug 2024

8/10 Good

brad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet is in bad need of replacement on 2nd floor and touch up paint
Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Levon

Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

8/10 Good

Calvin, Fresno

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Donivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location if you really want to be in the culture and CLOSE to the French Quarter. It’s quiet and clean and we will 100% be cooking here for our next tour of New Orleans
Stayed 4 nights in Sep 2024

8/10 Good

Katherine, little rock

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

SAKEENA, DORCHESTER

Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Anais

Stayed 4 nights in Aug 2024

2/10 Terrible

Mariana

Travelled with partner
Disliked: Staff & service
Checked in the front desk, the lady did not greet us. While attending us she was busy on FaceTime on her phone while checking us in. Super disappointed that they charged unreasonably. They accused us of tampering with the fire alarm. Charged us 180 PLUS 250. Such a waste of time and energy trying to sort it out. Would not spend my money here for the Super Bowl. I was expecting a better experience since it was a Hilton hotel but I guess not. Such a headache.
Stayed 3 nights in Sep 2024

6/10 Okay

Myella, Port Moody

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The main inside area of the hotel was kept neat and clean. The hallways on the 4th floor (where our room was) were stained, bleached and quite gross. They need to be replaced. The room itself was good. The breakfast and staff were excellent. The outside area of the hotel was not cleaned in a timely manner. Granted there’s a lot of homeless around the area. Though, there was food thrown on the front window and left there for 2 days and was there when we left. Hotel could be 4-5 stars with proper maintenance and cleaning.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic,it was close to all the things we wanted to do,the bed was amazing the covers on the bed could’ve been better,the breakfast was great but it would’ve been nice to have had a waffle maker for the guests,overall I would choose this property again
Stayed 2 nights in Sep 2024

8/10 Good

Marcia Regina Barros da

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a differential, but it could have a little more quality, diversity and knowledge, it would make a big difference!
Stayed 5 nights in Sep 2024