Sheraton New Orleans Hotel

4.0 star property
Hotel with a 24-hour fitness centre, steps from Canal Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton New Orleans Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
500 Canal St, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Bourbon Street
    4 min walk
  • Caesars New Orleans Casino
    5 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New Orleans

Sheraton New Orleans Hotel places you in the centre of New Orleans, steps from Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The bistro, Roux Bistro, is open for breakfast and lunch. Pelican Bar is the hotel's own pub, serving drinks along with lunch and dinner. 105996 square feet (9847 square metres) of event facilities include 60 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this New Orleans Central Business District hotel include Caesars New Orleans Casino and Audubon Aquarium.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Caesars New Orleans Casino - 5 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • Canal at Camp Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Palace Café - ‬1 min walk

About this property

Sheraton New Orleans Hotel

Hotel with a 24-hour fitness centre, steps from Canal Street
Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 60 meeting rooms, and limo/town car service. Event space at this hotel measures 105996 square feet (9847 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 1110 guestrooms or units
  • 49 levels
  • 105996 sq ft of conference space
  • 9847 sq. m of conference space
  • Built in 1982
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton New Orleans Hotel offers 1110 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 42 per night)
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelican Bar
  • Roux Bistro
  • Starbucks Coffee

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105,996 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 49 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 88 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Sheraton New Orleans Hotel?

Sheraton New Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on 24 Nov 2024 start from NZ$234.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New Orleans Hotel?

Yep, Sheraton New Orleans Hotel has a self car park for USD 42 per night.

Does Sheraton New Orleans Hotel have a pool?

Sheraton New Orleans Hotel has an outdoor pool.

What makes Sheraton New Orleans Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New Orleans Hotel.

Does Sheraton New Orleans Hotel serve breakfast?

Yep, full breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton New Orleans Hotel?

No, Sheraton New Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Sheraton New Orleans Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sheraton New Orleans Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1034 reviews" "
Rating 8 - Good. 238 out of 1034 reviews" "
Rating 6 - Okay. 89 out of 1034 reviews" "
Rating 4 - Poor. 65 out of 1034 reviews" "
Rating 2 - Terrible. 46 out of 1034 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariah

Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and enjoyable
Stayed 2 nights in Aug 2024

8/10 Good

Vernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place that was affordable with expensive atmosphere. Staff was professional and polite at all times. Rooms was spacious beds very comfortable. Only thing I did not like there was no microwave in the room. You could request a refrigerator for your room but no microwave.
Stayed 4 nights in Aug 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff
Stayed 3 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always the stay was good at the Sheraton. The only issue was an encounter with the checkout process in which the service desk personnel was very unprofessional.
Stayed 4 nights in Jul 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica m

Stayed 1 night in Jul 2024

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay.
Wonderful time at the Sheraton. I will be back again next year.
Stayed 3 nights in Jul 2024

4/10 Poor

Derrika

Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was not ready at all but when we returned back to front desk they made sure to take care of it asap with care
Stayed 2 nights in Jul 2024

10/10 Excellent

Annna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay 07/25-07/28/24
Our stay started with a warm welcome from the Valet service , our check in was shift and pleasurable. Staff throughout the stay were friendly and helpful!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lucretia

Stayed 1 night in Jul 2024

10/10 Excellent

gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2024

4/10 Poor

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to slot of things
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself was lovely and in a great location. We had a small leak somewhere near the door, presumably from the shower. This made the carpet damp and the room a bit smelly. In fairness we didn’t raise it at the time and I’m sure they would have rectified it immediately if that was the case.
Stayed 2 nights in Jul 2024

10/10 Excellent

Darrell

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

Kalvin, Little Rock

Stayed 2 nights in Jul 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Shaquell

Liked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

Edna Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Loved every moment expedia offered me
Stayed 1 night in Jul 2024