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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel New York

Lobby
Lobby lounge
Street view
Front of property
Gift shop

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry
The price is NZ$360
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • 5th Avenue
    2 min walk
  • Madison Square Park
    5 min walk
  • Herald Square
    6 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Partial View (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area

Arlo NoMad

Pet-friendly
Free WiFi
Air conditioning
Parking available
4.4 out of 5, Excellent, (1451)
The price is NZ$588
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Arlo NoMad

About the area

New York

Ace Hotel New York puts you in the heart of New York, steps from 5th Avenue and within a 10-minute stroll of Empire State Building. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The restaurant, Koloman, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Garden and Macy's.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Hotel with a 24-hour fitness centre, steps from 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 5 Jan 2025 start from NZ$289.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 75 per day.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marina, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot dinning , close to Empire State building , lots to do in the area, The staff at the hotel were outstanding, would definitely stay here again
Stayed 4 nights in Aug 2024

2/10 Terrible

James, Rogers

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty ghetto honestly; been a few times not much better and watch them like a hawk on extra charges out of nowhere
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Liked: Staff & service, amenities
I asked for a deluxe king size room and the room was small. But they did switch me to another deluxe king which was a bit bigger and that was the room I saw in the pictures. You need to say something if they put you in a smaller room. It’s weird. And there’s a smell in some of the rooms
Stayed 4 nights in Sep 2024

2/10 Terrible

Annie

Stayed 2 nights in Aug 2024

6/10 Okay

Kaoru

Travelled with family
Lobby lounge, room and amenity are all good buy it was too noisy to have a good sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simona

Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Always consistent for work travel!
Stayed 3 nights in Sep 2024

10/10 Excellent

andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Brook

Stayed 2 nights in Sep 2024

6/10 Okay

Candice

Travelled with partner
Liked: Staff & service
It was too dark and dank. The bathroom was not functional. Shower was brutal and no place to set toiletries. I had been in Palm Springs and LA and would have recommended to a friend, I sadly would not anymore.
Stayed 3 nights in Sep 2024

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience would stay again
Stayed 3 nights in Sep 2024

6/10 Okay

Erhun, Toronto

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Well decorated and cool hotel with rooms in poor conditions. Broken bathroom fixtures, plumbing and showers. Noisy and almost no isolation between rooms, hard to sleep at night. Close to all attractions and lots of dining options around.
Stayed 4 nights in Sep 2024

8/10 Good

Francoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture in the lobby was beautiful and despite the busy bar area our room was quiet and comfortable with a great pressure shower in the bathroom
Stayed 1 night in Sep 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean very convenient. Would have liked a bit more room to unpack. Walk to theater, restaurants, Penn Station. Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Vito, Pittsburgh

Travelled with family
Liked: Staff & service
Feeling a bit tired and dirty. Bathrooms are so small it’s hard to move.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Anna E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, convenient location, spacious rooms, great value.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, prime location, spacious rooms, good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for midtown. Our double room had a table which was convenient for breakfast or dining in. It's an older building so you need to accept that the shower drain isn't great. The staff was friendly. I wish the air conditioning in the lobby wasn't so cold.
Stayed 6 nights in Aug 2024

8/10 Good

Mindy

Stayed 2 nights in Aug 2024

4/10 Poor

Fulvio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is centrally located and walking distance to major sites. Our king bed was really big and comfortable. The staff member who stored our laughed was extremely nice. Unfortunately at checkin we were not told about any of the benefits included in the urban fee (e.g. discounts for F&B). We booked a medium king room and it was extremely dark even in daylight as it was at the second floor and facing another building (just a few meters away).
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024