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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness centre, a quick walk to Times Square

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Suite, 1 Bedroom
Full-sized fridge, microwave, stovetop, dishwasher
City view
In-room safe, desk, iron/ironing board, free WiFi
City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
The current price is NZ$331
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Holiday Inn Express New York City Times Square by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.7 out of 5, Good, (1510)
The price is NZ$781
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express New York City Times Square by IHG

About the area

New York

Candlewood Suites New York City-Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness centre, a quick walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 6 Mar 2025 start from NZ$300.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square by IHG?

Yep, Candlewood Suites New York City-Times Square by IHG has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square by IHG?

No, Candlewood Suites New York City-Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1073 reviews
Rating 8 - Good. 320 out of 1073 reviews
Rating 6 - Okay. 128 out of 1073 reviews
Rating 4 - Poor. 55 out of 1073 reviews
Rating 2 - Terrible. 58 out of 1073 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great location
Stayed 10 nights in Dec 2024

10/10 Excellent

maylen

Liked: Cleanliness, staff & service
Property was ok
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great staff was very attentive and helpul we will be back next year for our yearly Dave Matthews Band show at MSG
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Candlewood Suites. From checking in to checking out was smooth. The suite had everything me and my partner needed. Would definitely recommend. 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello I would like to request a refund for the stay at Candlewood suites, apon arrival we were dismissed from checking in. During the check in process I was not made aware of a 100 hold that was out on my card until after and was told that it was a requirement even tho it doesn’t state it in my confirmation emails. The room smelled of smoke and dusty upon arrival. The staff was unfriendly and unhelpful
Stayed 1 night in Nov 2024

10/10 Excellent

Adylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Staff was amazing! The area was not the best but also what we expected in the area of NY we were in, super convenient to Times Square!
Stayed 6 nights in Nov 2024

10/10 Excellent

David, CAMBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property to stay in the city. Close to everything and accessible. The hotel had amenities like free coffee, hot chocolate and certain snacks. Those were a nice touch. The rooms were comfortable with everything you may need. Only issue was the heater, which was a bit loud sometimes. Overall, it is a great place to stay.
Stayed 6 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thy

Stayed 4 nights in Nov 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Zora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and courteous. The process of checking in and checking out was swift and simple. The hotel was in an area accessible to Times Square, drug stores, restaurants, and public transportation. I appreciated the guest gift bag. For the price, location, and amenities I recommend this hotel to others. I didn't like that the shower drain was backed up in the bathroom.
Stayed 3 nights in Nov 2024

6/10 Okay

Anirudh, Redmond

Liked: Cleanliness, staff & service
One of the elevators was broken for almost enter 5 day stay No room key worked more than once.
Stayed 5 nights in Nov 2024

8/10 Good

Tami

Liked: Cleanliness, staff & service
Pleasantly surprised, spacious, clean, cozy room. The plumbing in the shower room is not one of the best, elevators were not all in use. But the service of the staff was pleasant, the location is excellent, and definitely appropriate for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Free iced coffee and water was a nice bonus. Great price, clean rooms, good staff.
Stayed 6 nights in Aug 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night but it was a great location.
Stayed 1 night in Nov 2024

2/10 Terrible

Abdul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got two hotel room in Candel Wood . It is 8/10 mins walk to time square, however if you planning to stay less then 7 days no Cleaning service. Only limited water. We were not happy with our stay. Stuff was friendly but rooms were not clean. If possible we would cancel it but it wasn’t. Hope they can improve. Definitely not recommended.
Stayed 3 nights in Nov 2024

10/10 Excellent

Denmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay here. Perfect location. Clean. Quiet. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Nhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room and accommodations were decent—no complaints on that front. However, there were two aspects I didn’t appreciate. Despite being on the 9th floor, I was awakened several times by city noise from outside. While the neighborhood is centrally located with convenient access to Times Square and dining options, encountering panhandlers every 50 feet was an unpleasant experience.
Stayed 5 nights in Nov 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service
The staff were friendly and helpful. The facility is a bit old, but clean. Having a mini kitchen was great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
No frills but definitely nice. Everything worked well and was clean and comfortable
Stayed 2 nights in Nov 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities
It was clean but it had horrible plumbing
Stayed 5 nights in Nov 2024