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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Hotel with a fitness centre, a quick walk to Times Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom
Full-sized fridge, microwave, stovetop, dishwasher
Studio Suite, 1 Queen Bed, City View
City view
City view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Times Square
    7 min walk
  • Broadway
    8 min walk
  • Jacob K. Javits Convention Center
    8 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Pod Times Square
Pet-friendly
Restaurant
Air conditioning
Bar
4.4 out of 5, Excellent, (4128)
The price is NZ$1,194
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Pod Times Square

About the area

New York

Candlewood Suites New York City-Times Square, an IHG Hotel puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel with a fitness centre, a quick walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square, an IHG Hotel. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square, an IHG Hotel offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square, an IHG Hotel?

Candlewood Suites New York City-Times Square, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square, an IHG Hotel on 24 Nov 2024 start from NZ$347.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square, an IHG Hotel?

Yep, Candlewood Suites New York City-Times Square, an IHG Hotel has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square, an IHG Hotel?

No, Candlewood Suites New York City-Times Square, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1005 reviews" "
Rating 8 - Good. 319 out of 1005 reviews" "
Rating 6 - Okay. 127 out of 1005 reviews" "
Rating 4 - Poor. 58 out of 1005 reviews" "
Rating 2 - Terrible. 69 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Front desk people especially Eduardo was very friendly and helpful as was the other girl on the desk. Aircon was difficult to operate especially after they had serviced it. The room was ok but a bit smelly. Location was a bit dodgy but no problems. All in all we found people in New York friendly and courteous in the main which was the same with the hotel staff.
Stayed 11 nights in Oct 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Overall front desk staff pleasant, maintenance staff, not so much.
Stayed 1 night in Aug 2024

8/10 Good

Ebony

Housekeeping didn't come to my room to change the lining
Stayed 2 nights in Aug 2024

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great amenities with free water, coffee and tea in the lobby. Room was clean. Small elevator that fills quickly, so it is tough to catch. Elevator almost broke with us in it (it stalled between floors). The first room they gave us was locked from the inside and delayed us getting into a room for 30 minutes. Location was good, close to Times Square. TV quality could have been better. Morning staff was super friendly and held our luggage until we departed at night. Overall it was a weird experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, excelent location
Stayed 6 nights in Aug 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Aug 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near everything. Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Stayed 6 nights in Aug 2024

10/10 Excellent

Leonor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with microwave, refrigerator and stove. Excellent customer service from Kenny and Polanco. They followed up making sure everything was fine with the room. I recommend this hotel when visiting NYC and would stay there again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph, Holon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little kitchenette in the room was a valuable addition to our stay. The one thing i would have wanted to be different was the size of the bed.
Stayed 3 nights in Aug 2024

6/10 Okay

arvind

Stayed 5 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff! Having a kitchen is an awesome amenity!
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, great location, close to the Broadway Theaters.
Stayed 3 nights in Aug 2024

8/10 Good

Dee

Liked: Staff & service, property conditions & facilities, room comfort
Pretty good stay-I'd come back
A nice woman, possibly one of the managers, had come to my room to show me how to use the door bolts. She was super helpful and sincere. I appreciate you! The room was overall comfy and cool with a full fridge. The microwave needed to be turned on manually, so a gentleman came in a timely manner to get that fixed. It was quiet and the room was well equipped with dishes and paper towel, facial tissues and rolls is toilet tissue-which I appreciated.
Stayed 2 nights in Aug 2024

8/10 Good

marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is cluttered amongst other hotels right next-door to it right across the street from it there are plenty of hotels. it’s rare to find a hotel in manhattan at this price that has a refrigerator, microwave and stove I couldn’t be more happier. Had a great time and will be back.
Stayed 2 nights in Aug 2024

2/10 Terrible

Gayoung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tari

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property has only 2 elevators for its 30 odd levels and one elevator was out of service forcing everyone to wait up to 20 minutes to hitch a ride to and from your room. Staff ignore simple requests for extra towels to be sent to your room, forcing you to call them several times to remind them. And when they do arrive with the towels, it’s usually a long time later. Not a convenient stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location!
Stayed 1 night in Jun 2024

8/10 Good

sridhar

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Jequette, Hueytown

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 3 nights in Aug 2024

4/10 Poor

Gloria, Stamford

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very nice staff! Good location for MSG! However, the room smelled awful. Swampy.The bathroom door didn't shut properly, likely because the humidity in the room expanded the wood. Had it not been for the smell and a slightly outdated bathroom, the room would have been fine.
Stayed 1 night in Jul 2024

8/10 Good

Sanjerv

Stayed 4 nights in Jul 2024

10/10 Excellent

MICHAEL

Stayed 9 nights in Jul 2024