Ratings based on 964 Verified Reviews

Real reviews from guests who’ve stayed
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
So quiet you forgot where you were! I have never felt so cared for during a stay in NYC. 1st location is beyond perfection if you want to see shows. 2nd, with Hurricane Helene bearing down upon us, we needed to delay our arrival to fly out safely - Jeffrey allowed us to change our reservation without losing any money and did NOT have to do this. So kind! We loved the lacroix/snacks and yummy breakfast. Finally, on the last day our lyft driver wanted to change our pick up location. Michael rolled our bags over across times square and stayed with us until we found our driver. Above and beyond! we will definitely be back! Thank you Casablanca!
Comment from Hotel Management
2 Oct. 2024 by Kimberly, Hotel Management
Thank you so much! It was our pleasure to have you.
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Lovely staff.
Comment from Hotel Management
1 Oct. 2024 by Kimberly, Hotel Management
Thank you!
5 out of 5
by A verified traveller

Posted 16 Sep. 2024 on Hotels
What an amazing experience! The staff were exceptional, attentive and so willing to help. The hotel was beautiful, clean, and the 24 hour cafe was a bonus.If I ever visit NY again, I will definitely book a room at Casablanca again.
Comment from Hotel Management
17 Sep. 2024 by Kimberly, Hotel Management
Thank you so much!
5 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Hotels
Great position for exploring New York City. Staff couldn’t do enough for you. Would highly recommend.
Comment from Hotel Management
12 Sep. 2024 by Kimberly, Hotel Management
Thank you so much!
5 out of 5
by A verified traveller from Walsall

Posted 29 Aug. 2024 on Expedia
The Casablanca Hotel stay was lovely. From start to finish the staff were so very, very welcoming and accommodating. Nothing was too much trouble and they always had a smile for you. The rooms were clean and had all that you needed. Floor 2 was perfect for getting a warm drink or a cold water along with pastries and fruit which were included as part of your stay and continued after checkout on the day of departure. I would definitely recommend staying at this lovely, quirky Moroccan themed hotel. So retro, but had all the modern comforts needed. If we are ever back in NYC we will definitely be booking back here again. We enjoyed our stay immensely!!!!
Comment from Hotel Management
4 Sep. 2024 by Kimberly, Hotel Management
Thank you so much! It was our pleasure to have you.
4 out of 5
by A verified traveller

Posted 25 Aug. 2024 on Expedia
Was very clean,staff was excellent, location was perfect. There was no refrigerator in the room and no exhaust fan in the bathroom. Decor was very nostalgic/ quaint.
Comment from Hotel Management
26 Aug. 2024 by Kimberly, Hotel Management
Thank you! Please let us know next time and we will pill a mini fridge in the room.
5 out of 5
by A verified traveller

Posted 24 Aug. 2024 on Hotels
Comment from Hotel Management
26 Aug. 2024 by Kimberly, Hotel Management
Thank you!
4 out of 5
by A verified traveller

Posted 22 Aug. 2024 on Expedia
Comment from Hotel Management
26 Aug. 2024 by Kimberly, Hotel Management
Thank you!
5 out of 5
by A verified traveller

Posted 17 Aug. 2024 on Expedia
Comment from Hotel Management
19 Aug. 2024 by Kimberly, Hotel Management
Thank you!
5 out of 5
by A verified traveller

Posted 17 Aug. 2024 on Expedia
Very close to Times Square !
Comment from Hotel Management
19 Aug. 2024 by Kimberly, Hotel Management
Thank you!