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DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a fitness centre, a short walk to Times Square

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Lobby
Reception
Terrace/patio
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Gym
The current price is NZ$230
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Jacob K. Javits Convention Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2321)
The price is NZ$436
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hyatt Place New York City/Times Square

About the area

New York

DoubleTree by Hilton New York Times Square West puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Tranzit, serves American cuisine and is open for breakfast, lunch and dinner. High Bar-UNDER RENOVATION is the hotel's own rooftop bar. 900 square feet (84 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Manhattan hotel include Jacob K. Javits Convention Center and Madison Square Garden.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Manhattan Cruise Terminal - 4 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a fitness centre, a short walk to Times Square
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Secured parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self-parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on 27 Feb 2025 start from NZ$229.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton New York Times Square West?

Yep, DoubleTree by Hilton New York Times Square West has a secured self car park for USD 70 per day.

Is DoubleTree by Hilton New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton New York Times Square West is a hit with families.

Does DoubleTree by Hilton New York Times Square West serve breakfast?

You bet, full breakfast is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton New York Times Square West?

No, DoubleTree by Hilton New York Times Square West does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton New York Times Square West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from July 21 2024 to February 1 2025 (dates subject to change).

What time are check-in & check-out at DoubleTree by Hilton New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton New York Times Square West?

Cats and dogs are welcome at DoubleTree by Hilton New York Times Square West, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 654 out of 1773 reviews
Rating 8 - Good. 407 out of 1773 reviews
Rating 6 - Okay. 327 out of 1773 reviews
Rating 4 - Poor. 170 out of 1773 reviews
Rating 2 - Terrible. 215 out of 1773 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel M

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, free cookies 😊
Stayed 1 night in Nov 2024

2/10 Terrible

tomer, Tel Aviv

Business traveller
Disliked: Cleanliness, amenities
It was one of the most terrible experiences I have ever had at a hotel in my entire life - I actually went and slept at another place for the first night because I am diabetic and the check in the guy was really nice and he saw me feeling not well and he wanted to help me and I told him that the phone in my room has no cablesI cannot call for help if something happens- not fixed as well - in my room the heat didn’t work it was so cold and smell so bad with no clean air I couldn’t even stay at the room, but the receptionist said they’re fully booked so I got the low level room at 8 floorjust took myself and left because I head such a bad day it was to much to handle . When I got back I wanted to shower the head of the shower squirts everywhere the water temperature you cannot control it’s either you get burned or freeze the curtains could not close up to point where the room is without light so you cannot have a normal sleep. On top of all - there are renovations Two buildings around the hotel so at 7 o’clock in the morning the construction started then it stopped then it started again at eight then at nine and then again at nine… The breakfast was terrible nothing was set, I kindly asked if I could get some bacon please or a cheese or maybe some sort of a vegetable a guy came out I think he is the cook spoke to me in a different language with a lot of anger through the plates on my table with burn up to crisp bacon I showed the waiters they were shocked and apologized -came
Stayed 5 nights in Nov 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone here was amazing. Front staff were kind and helpful. The food in the bar and the bartender were awesome. We ordered the steak and mashed potatoes. Yummy! Room cleaned and fresh towels everyday. They stored our luggage on the last day and the guy that handled that was the best! Perfect location!
Stayed 3 nights in Nov 2024

2/10 Terrible

Minwoong

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and comfortable stay. The only downside is the elevators. Very long wait times and one wasn’t working properly. Nice rooftop bar with fabulous views. Close to all the action. Would definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Rolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Rooms were 'fine' but not great. Kind of dirty and floors had nit been vacuumed in some time. Even elevator had not been vacuumed
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Travelled with partner
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with Double Trees!
Stayed 1 night in Oct 2024

10/10 Excellent

Hyeonyoung

Stayed 2 nights in Oct 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for subway access, restaurants. Rooftop balcony is over-the-top amazing. Staff was responsive.
Stayed 2 nights in Nov 2024

8/10 Good

David Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was not very good
Stayed 5 nights in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The excelente hotel!
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Wednesday to Friday Stay
It was a fairly good stay. The room was incredibly tiny, they don't make it look like that online. However, by previous experience of staying in NYC hotels, I was prepared for a small room. I feel as though this room was extremely small. I think the hotel could use a little TLC, there was tape on the bathroom walls, cracks in the bathroom sink, the railings in the elevator had fallen off, and there were cracks in the lobby tile.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsea

Stayed 2 nights in Oct 2024

6/10 Okay

alicia

Travelled with family
Liked: Staff & service
The property was clean but there was a lot of homeless people around the property. The room was cold. I had the head on 80° but the room was still cold
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Kamarie

Liked: Staff & service
Disliked: Property conditions & facilities
Water pressure was bad, whenever I took a shower the floor get really wet from the shower. Bathroom door had large gaps
Stayed 2 nights in Nov 2024

4/10 Poor

Misty

Disliked: Staff & service, room comfort
Small and uncomfortable
The rooms were incredibly small for two people. The rooms are very outdated and when the cleaning service came they didn’t replace the coffee and cups. Overpriced and had to move rooms because the tv was not working. The roof bar was just a bartender with limited selection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and front staff
Stayed 1 night in Nov 2024

6/10 Okay

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Anna, Falls Church

Stayed 1 night in Oct 2024