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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with nightclub and 24-hour fitness centre

Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Room, 1 King Bed (Platinum)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly
  • Housekeeping
The current price is NZ$407
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪4 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver) | Bathroom

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Dream Downtown, by Hyatt. You'll be within steps of Chelsea Market and within a short 5-minute stroll of The High Line Park. Highlights at this hotel include a restaurant, a nightclub and a 24-hour gym. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Union Square Park and Empire State Building.

What's nearby

  • Chelsea Market - 3 min walk - 0.3 km
  • The High Line Park - 4 min walk - 0.4 km
  • Madison Square Garden - 18 min walk - 1.5 km
  • Empire State Building - 4 min drive - 2.9 km
  • Times Square - 4 min drive - 2.7 km

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with nightclub and 24-hour fitness centre
Dream Downtown, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Conference rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 19 May and close on 13 September.
  • Pool access available from 8:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

What is the cancellation policy at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on 16 Mar 2025 start from NZ$306.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dream Downtown, by Hyatt?

Yep, Dream Downtown, by Hyatt has a covered self car park for USD 85 per night.

Are there any beaches close to Dream Downtown, by Hyatt?

The closest beach to Dream Downtown, by Hyatt is Coney Island Beach (19 km).

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:30 AM to 8:00 PM (Seasonal outdoor pool open from May 19 to September 13).

Is Dream Downtown, by Hyatt family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Dream Downtown, by Hyatt is a hit with families.

Is there a free airport shuttle available at Dream Downtown, by Hyatt?

No, Dream Downtown, by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Dream Downtown, by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dream Downtown, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dream Downtown, by Hyatt?

Furry friends are welcome at Dream Downtown, by Hyatt, with food and water bowls on offer.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 636 out of 1356 reviews
Rating 8 - Good. 257 out of 1356 reviews
Rating 6 - Okay. 198 out of 1356 reviews
Rating 4 - Poor. 133 out of 1356 reviews
Rating 2 - Terrible. 132 out of 1356 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Watch Out For the Switch!
I was extremely disappointed. I made a reservation for two rooms with two double beds for a one night stay months ago. When we arrived at the hotel we were told that the rooms were upgraded to a king bed and a pull out couch and one of the rooms would not be ready until 7pm when check in is at 3. They said the pull out couches would be set up. When we returned at 10pm the pull out couch was not set up and had to call down to the desk to have it done. That’s not what my reservation said nor did we want a pull out and a king! We complained but nothing came of it.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk excellent. Service staff didn’t seem to realize 2 of us were in the room, only 1 washcloth every service call for instance. Not that we’re there to watch TV, some am news, late evening relaxation, but dump DISH! Inconsistent and slow response time.
Stayed 4 nights in Dec 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Yeison

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting NYC. Room was clean, view of the Empire State building, coffee/breakfast options in hotel, bar and dining, Great location with dining, groceries, coffee, Chelsea Market, subway and Target all close.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here at the DREAM Downtown. It was clean, swanky, the staff was friendly, the service was very good! It was one of the best hotels I have stayed at. I will be coming back! Thank you!
Stayed 2 nights in Dec 2024

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Noisy. Paper thin walls. You hear everything above and everything next door. If noise keeps you awake, don’t stay here. Otherwise the hotel was cute and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Stayed 1 night in Sep 2024

2/10 Terrible

Uberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great disappointment
I use to stai in Dream Downtown in The past; hotel is getting old and service Very Poor. At My arrival….long wait for check in ( even if I should have Priority due to World Of Hyatt Member. But The worst is they don’t refound me for cancellation of last night with 3 days advise. Won’t happen again….because I won’t visit this hotel anymore.
Stayed 5 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamila

Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with amazing views from the nightclub. Staff was very friendly and the room was clean and comfortable, larger than most you find in the city. There’s also a coffee cafe in the lobby. We enjoyed going up to the club to experience some city nightlife and music!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, clean, helpful friendly team at Dream.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Nov 2024

6/10 Okay

Fatima

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Janeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. The rooms were cute and very clean. The staff was amazing and so kind—and extremely helpful. The area was perfect too. Walking distance to almost anything you need. We loved it and will be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

8/10 Good

Dion

Stayed 4 nights in Nov 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in Poor Condition
The hotel is in bad shape. Poor condition. Disappointing and not what we expected. The entire facility needs maintenance. The carpet in the hallway was damaged. The furniture in the room was all worn out and the rug was a piece of trash.
Stayed 1 night in Nov 2024

10/10 Excellent

Tshisumpa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Akansh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cameron, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, stylish, unique, and totally Instagram.worthy. Worth it to upgrade to a larger room, loved the bathtub and the separate sitting area. If you can get a good price it's a great place to stay, but the location is a bit south for my taste. A bit dated and showing it's age a bit, but still a very pleasant stay.

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best places I’ve stayed at nyc, the staff & the area were both good/amazing!
Stayed 1 night in Nov 2024