Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Hotel with a 24-hour business centre, a short walk to 5th Avenue
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Daily buffet breakfast for a fee
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • 5th Avenue
    6 min walk
  • Madison Square Garden
    6 min walk
  • Herald Square
    7 min walk
  • New York, NY (LGA-LaGuardia)
    27 min drive

Room options

One King Bed Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Evolution

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Hilton Garden Inn New York/Manhattan-Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Empire State Building and Macy's.

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Broadway - 14 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Barn Joo Nomad - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15 to 25 for adults and USD 15 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 25.00 for adults and USD 15.00 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on 17 Nov 2024 start from NZ$347.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/Manhattan-Chelsea?

Yep, Hilton Garden Inn New York/Manhattan-Chelsea has a covered self car park for USD 55.00 per day.

Are there any beaches close to Hilton Garden Inn New York/Manhattan-Chelsea?

The closest beach to Hilton Garden Inn New York/Manhattan-Chelsea is Coney Island Beach (19.5 km).

Is Hilton Garden Inn New York/Manhattan-Chelsea family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/Manhattan-Chelsea is a hit with families.

Does Hilton Garden Inn New York/Manhattan-Chelsea serve breakfast?

You bet, buffet breakfast is served weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Manhattan-Chelsea?

No, Hilton Garden Inn New York/Manhattan-Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 941 out of 2172 reviews" "
Rating 8 - Good. 702 out of 2172 reviews" "
Rating 6 - Okay. 307 out of 2172 reviews" "
Rating 4 - Poor. 126 out of 2172 reviews" "
Rating 2 - Terrible. 96 out of 2172 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, exterior has a lot of construction on the street in general and it’s nice located by a subway line, food options were too gr t in the immediate area.
Stayed 3 nights in Aug 2024

6/10 Okay

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location Room was small and worn; it was quite and served its purpose
Stayed 3 nights in Aug 2024

6/10 Okay

Terry

Travelled with family
Tired property. It needs TLC for sure. The one maintainance man NEVER stopped working, but in this place it is tough to keep up.The downstairs lobby bathroom, never seemed clean. The old beds need a refresh as do the linens. The room seemed a bit dingy. One of our washcloths had an obvious and large tear in it. The four of us had to share towels because getting 4, was always a hassle, and even after getting them, the next day we would still only get two. We stopped asking. The fan in our bathroom made a terrible squeeling noise that would wake everyone up, if you used it in the morning. The A/C worked but was loud and not subtle in any way. The people who ran breakfast were excellent, but only eat there if breakfast is included, as breakfast isn't worth the $25 per person that is billed (Even if free...you sign for it) and you are expected to tip for it based on that insane price (It is a basic hotel buffet). The location is a bit dicey, but ok. Parking is an INSANE $55US per night, but I guess that is the going rate close by. Overall, an OK, pretty expensive, stay, but I would try another place next time.
Stayed 4 nights in Aug 2024

6/10 Okay

Talha

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice hotel, staff can do better.
Our stay started off great, but things took a turn when our room wasn’t cleaned and the beds weren’t made after the second night. When I asked the front desk about this, the employee claimed that this was standard practice for hotels in New York. Knowing this wasn’t true, I insisted that the employee stop treating me like I didn’t know better. I noticed other guests were also complaining about the same issue. Eventually, the employee offered us free breakfast as a gesture to make up for it, which was nice, but it didn’t actually resolve the problem. Location is great and the subway is just a few meters away.
Stayed 4 nights in Jul 2024

8/10 Good

Ariana

Business traveller
Liked: Staff & service
The location was good and the staff were kind. I added breakfast to my stay and it was convenient. Basically it boils down to this just being an older hotel. The air conditioning was great. A bit of noise came in through the window that faced the street and the mattress wasn’t the greatest. The room was mostly clean, there were some stains on the wall though. Fridge and microwave were in rooms and that was helpful. Reasonable price too.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branden, Saint Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bday weekend
Stayed 4 nights in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

10/10 Excellent

Isaiah Eugene, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here in Chelsea. This hotel is in a convenient location with a Walgreens, bars and restaurants within a short walk. Our room was sufficient and had all that we meeded. The street was a bit noisy but if you're on a higher floor then you'll be fine.
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Interesting location convenient to subway
The location is convenient between subway stations at each end of the block for the red and yellow trains. There is a lot of construction with covered walkways above the hotel entrance. We were surprised to find that the block is somewhat of a floral district with landscape companies dragging flowers, shrubs and even small trees out onto the sidewalk each morning, barely leaving room to walk. They drag them all back into the stores at night as if they were never there. Room was nothing fancy, but cool AC on a very hot week, although the AC fan was not very quiet for sleeping. I would probably upgrade next trip but this no frills hotel was a decent value relative to others.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, counter staff were friendly and helpful. Rooms were quiet .
Stayed 3 nights in Aug 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moe was awesome and helped us to have the perfect NYC vacation!
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately too noisy for us - bring earplugs
I chose this hotel over similar ones based on the fact that they had both a microwave and a fridge in the room. The location was nice, but the amount of noise outside wasn't the best - sirens all night, early morning trucks (probably making deliveries for the flower shops on the street?). The a/c unit in the room was exceptionally loud even on the lowest fan setting. The phone in the room didn't work either. The room and the hotel in general seemed to be clean. Good water pressure. McDonald's and Duane Reade 1/2 block away were nice to have.
Stayed 3 nights in Jul 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Interesting location convenient to subway
The location is convenient between subway stations at each end of the block for the red and yellow trains. There is a lot of construction with covered walkways above the hotel entrance. We were surprised to find that the block is somewhat of a floral district with landscape companies dragging flowers, shrubs and even small trees out onto the sidewalk each morning, barely leaving room to walk. They drag them all back into the stores at night as if they were never there. Room was nothing fancy, but cool AC on a very hot week, although the AC fan was not very quiet for sleeping. I would probably upgrade and pay a little more next trip but this no frills hotel was a decent value relative to others.
Stayed 5 nights in Jul 2024

6/10 Okay

Nurit

Stayed 2 nights in Jul 2024

10/10 Excellent

Hirut

Stayed 1 night in Jul 2024

8/10 Good

Sheddlie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very convenient if you want to be within walking distance of Times Square.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlinne

Travelled with family and small children
Liked: Property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
ALL of the staff were wonderful! Nice, polite, conversated with the guests. I'll pick this spot every time!
Stayed 4 nights in Jul 2024

8/10 Good

mark

Travelled with partner
Maxwell at the front door has exceptional customer service skills. He stands alert and attentive as he directs guests and assists with their luggage. His courteous disposition and helpfulness encourages me to write a positive review
Stayed 2 nights in Jul 2024

6/10 Okay

Nitin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024