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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
City view
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$242
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Holiday Inn Express New York - Manhattan West Side by IHG puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include concierge services, a 24-hour front desk and express check-out. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Manhattan hotel include Jacob K. Javits Convention Center and Times Square.

What's nearby

  • Manhattan Cruise Terminal - 8 min walk - 0.7 km
  • Times Square - 11 min walk - 1.0 km
  • Broadway - 12 min walk - 1.0 km
  • Rockefeller Center - 17 min walk - 1.5 km
  • Madison Square Garden - 3 min drive - 2.4 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on 31 Mar 2025 start from NZ$241.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Holiday Inn Express New York - Manhattan West Side by IHG a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express New York - Manhattan West Side by IHG.

Is Holiday Inn Express New York - Manhattan West Side by IHG family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express New York - Manhattan West Side by IHG is a hit with families.

Does Holiday Inn Express New York - Manhattan West Side by IHG serve breakfast?

Yeah, our visitors adore the free buffet brekkie here! Served daily between 7:00 AM and 9:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York - Manhattan West Side by IHG?

No, Holiday Inn Express New York - Manhattan West Side by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York - Manhattan West Side by IHG?

No, only service animals are allowed.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 740 out of 1760 reviews
Rating 8 - Good. 506 out of 1760 reviews
Rating 6 - Okay. 278 out of 1760 reviews
Rating 4 - Poor. 123 out of 1760 reviews
Rating 2 - Terrible. 113 out of 1760 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the City, hotel and family.
Stayed 1 night in Dec 2024

2/10 Terrible

Amit Kumar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in bad shape and pathetic service. There was no light in the room, room heating didn’t work, staff response was very poor..overall horrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and great staff!!!
Stayed 4 nights in Dec 2024

8/10 Good

Callum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Dec 2024

6/10 Okay

Harish N

Travelled with family
Liked: Cleanliness, staff & service
Expect the long elevator waiting time and construction noise (during my visit). Everything else was decent. Breakfast is a challenge due to small area. But the staff were very responsive and helpful. 👍
Stayed 3 nights in Dec 2024

8/10 Good

Zoila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is pretty good!
Stayed 1 night in Dec 2024

6/10 Okay

Josymar

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, breakfast eating area was a little small but staff offered other rooms and were very friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn for the Holidays.
1 mile from most main attractions. Subway near. Friendly staff. Good breakfast.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rick

Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Property conditions & facilities
It was a bit of a walk from Times Square (10 NY blocks)
Stayed 4 nights in Dec 2024

6/10 Okay

Melissa

Travelled with family
The room went super clean but it was clean enough
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located and good breakfast. Staff was super helpful and friendly. Would definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy. Breakfast was a welcomed surprise!

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness
Overall served its purpose. Nothing fancy and would have liked more bathroom counter space. Also very dim lighting throughout the room. Location was great as it is walking distance to many attractions. Wifi was terrible I was not really able to use it. Also the woman who checked us in was very unfriendly and rude when we showed up early to drop off our luggage and then came back to get it. Basically left us alone to do it ourselves and was rushing us. Breakfast was busy but had no issues getting a table to sit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Berenice

Liked: Cleanliness, property conditions & facilities
Nice!
Stayed 3 nights in Nov 2024

8/10 Good

Phoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Charles

Business traveller
Liked: Cleanliness
OK - But serious ventilation issues.
Good and Bad. Location ok. Room clean and comfortable. BUT, the hotel has an (unresolved) serious problem with ventilation: every morning I was woken with the smell of breakfast cooking at 6.30 am in a room on the 9th floor (in fact the whole of the 9th floor stank of sausages and bacon - even thought the kitchen is on the G/1st level). Complained a couple of times - but told that waking to breakfast smells is a good thing!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Ivy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location - reasonable accomodation
Nice please close to a lot of attractions. It was a bit too crowded. There is remodeling on the front, does not seem to effect operations. Crew was super nice. Breakfast - super crowded - was not bad, but the crew could barely keep up.
Stayed 4 nights in Nov 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed breakfast and coffee 24th and walkable from home
Stayed 1 night in Nov 2024