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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Times Square
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
City view
Interior
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The price is NZ$172
includes taxes & fees
28 Jan - 29 Jan

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

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Breakfast included
Free WiFi
Air conditioning
Housekeeping
3.8 out of 5, Good, (1486)
The price is NZ$298
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Comfort Inn Manhattan - Midtown West

About the area

New York

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel places you in the centre of New York, within just a 15-minute stroll of popular places like Times Square and Broadway. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include concierge services, a 24-hour front desk and express check-out. Each morning free breakfast is served. .Attractions within a 20-minute walk of this Manhattan hotel include Rockefeller Center and Radio City Music Hall.

What's nearby

  • Jacob K. Javits Convention Center - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 44 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬4 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, near Times Square
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on 28 Jan 2025 start from NZ$172.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Holiday Inn Express New York - Manhattan West Side, an IHG Hotel a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is a hit with families.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel serve breakfast?

Yeah, our visitors adore the free buffet brekkie here! Served daily between 7:00 AM and 9:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 668 out of 1622 reviews" "
Rating 8 - Good. 470 out of 1622 reviews" "
Rating 6 - Okay. 264 out of 1622 reviews" "
Rating 4 - Poor. 117 out of 1622 reviews" "
Rating 2 - Terrible. 103 out of 1622 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Drew

Travelled with group
Liked: Cleanliness, staff & service
A recent place. New york is super expensive so comparatively i suppose it was fine. They really should have let people know they are renovating the exterior of the building which means drilling etc. The room was fine. I should've asked for pillows that weren't worn down but at least the bed was super comfy.
Stayed 7 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Staff was super friendly and it was clean. The breakfast unfortunately wasn't good and the breakfast area is small but could have been the fact everyone down at the same time. The elevators were very slow in the morning so that made it difficult to get to the lobby. Overall it was a quiet area, staff was great and the beds were comfy. I would recommend.
Stayed 5 nights in Oct 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service
Toilet had a leak causing it to run every 4 minutes. Sink faucet was sticky and not smooth to operate. Room was very small
Stayed 2 nights in Oct 2024

10/10 Excellent

Arnold Paul, Auburn

Stayed 4 nights in Aug 2024

6/10 Okay

Lori

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is passed it's prime. Rooms are small but clean and the beds are comfortable. Staff is super helpful and friendly but the rooms are small and outdated, the elevator is slow and the breakfast area is small and packed no matter when you go. But there were lots of selection for breakfast and they had good options in the foyer for food and drinks. Hotel is walkable to everything.
Stayed 3 nights in Oct 2024

6/10 Okay

Jarmie Claire

Travelled with group
The room was a bit too tight and food area is limited. The extension dining area does not have chairs.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was exactly as planned and staff was very helpful as well as the area was very close to majority of thibgs we wanted to see and do as well as transport.
Stayed 3 nights in Oct 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
It was very loud and not enough space for seating at breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Heekyung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here’s an example of a review you can write: I had a great stay at this hotel! The price was very reasonable, especially considering the quality of service. Breakfast was included and absolutely delicious, with a variety of options that really set the day off right. The staff were incredibly friendly and always ready to help with any request. Overall, it was a wonderful experience, and I’d definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Safiya

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

6/10 Okay

Sharon

Travelled with family
Poor Holiday Inn Experience
Booked a double room with extra floor space, but room was still very small. Air-conditioning was really noisy. Breakfast was a joke so busy and poor selection of food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and affordable.
Staff was friendly and rooms were clean. Rooms were small but sufficient. Breakfast was okay and the area was very crowded. Very close to the pier, walkable distance.
Stayed 1 night in Oct 2024

4/10 Poor

melvin

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
NOISY LOBBY Over-priced room on ground level, INCHES from lobby & breakfast area. Room was right next to a conference room being used as a spillover dining area. LOUD guests walking past our door at 6am to get to the "spill-over" dining room, enjoying their breakfast, loudly talking, laughing, etc. Wet carpet from leaking mini fridge. My son's room on 5th floor. Friend's room on 6th. Convenient to cruise ship. Staff VERY nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Back from a cruise
The experience went without any complications. The agents were very courteous and helpful. We had a good stay.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Well located. Shower fixture unscrewed, toilet seat un-hinged. Breakfast so-so - overcrowded.
Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Stayed 9 nights in Sep 2024

4/10 Poor

Kathleen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. Dirty wet floor due to leaking air conditioner. Wasn’t possible to change rooms . I called in the morning for a late check out and received very rude customer service. I wanted to use the amenities such as the microwave and the cleaning lady stood there cleaning it for 20 minutes knowing I was waiting. Never have experienced such low quality customer service,
Stayed 1 night in Sep 2024

4/10 Poor

Richard, Port Washington

Travelled with partner
Disliked: Property conditions & facilities
Not enough shelves and hooks in bathroom. Toilet didn’t flush well. Very noisy a/c or heat. Very noisy refrigerator No microwave. Room safe on floor. Overcrowded breakfast room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very positive experience. The majority of the staff was nice and patient. The breakfast had a good variety. The dining space is not the best but still found a place to eat every day. The room was small but comfy. It had everything needed to sleep and shower.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
It was close to what we needed to be close to. Walking distance to the cruise terminal. That’s about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Eve-Lareine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024