Hyatt Regency Times Square

2.0 star property
Hotel with a 24-hour front desk, steps from Times Square

Photo gallery for Hyatt Regency Times Square

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Times Square
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Room, 2 Double Beds, Accessible Bathtub, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Hyatt Regency Times Square places you in the centre of New York, steps from Ambassador Theatre and within a short 5-minute stroll of Times Square. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find express check-out, multilingual staff and a porter/bellboy. Each morning to-go breakfast is served between 7:00 AM and 10:30 AM. .Sights within a 10-minute walk of this Manhattan hotel include Rockefeller Center and Radio City Music Hall.

What's nearby

  • Times Square - 1 min walk - 0.1 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Radio City Music Hall - 7 min walk - 0.6 km
  • Bryant Park - 9 min walk - 0.8 km
  • Empire State Building - 19 min walk - 1.6 km

Getting around

  • 49th St. Station - 1 min walk
  • Grand Central - 42 St. Station - 14 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬1 min walk
  • ‪Olive Garden - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Hyatt Regency Times Square also features multilingual staff, express check-out, and a front desk safe.

This New York hotel is smoke free.

  • 1 building
  • 795 guestrooms or units
  • 46 levels
  • Built in 1989
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Times Square?

Hyatt Regency Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hyatt Regency Times Square serve breakfast?

Sure does, to-go brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Times Square?

No, Hyatt Regency Times Square does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt Regency Times Square?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1579 out of 3225 reviews
Rating 8 - Good. 765 out of 3225 reviews
Rating 6 - Okay. 456 out of 3225 reviews
Rating 4 - Poor. 223 out of 3225 reviews
Rating 2 - Terrible. 202 out of 3225 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kelly, Bartlett

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Booked this hotel for the sole purpose to spend NYE in Times Square. Called before I booked and was told that I would be able to see the ball drop right outside the hotel. WAS NOT informed that they charged a $450 fee for this. To simply walk outside the FRONT DOOR. This was a complete scam on behalf of the hotel and nothing more than a money grab. Even their own workers confirmed this is an annual scam ran by the hotel. The hotel is dated and in need of a serious renovation. The rooms are HOT! The hotel controls the temps of the rooms and in the winter months the AC is turned off. It was 60 degrees the week of New Years and therefore the rooms are HOT! The heat is on constantly and when the temps dont support the need for that the hotel doesnt adjust. There is a window that "cracks" open but it was broken therfore we had to prop it open with a shoe to get any remote relief from the heat. An average room temp of 75 degrees is NOT comfortable. The rooms are dated in decor. All basic needs are met but if you are looking for a high end experience this hotel is NOT IT! Its only advantage is it is prime location and thats clearly what you pay for because its NOTHING else other than that. The staff was friendly and accommodating where they could be.
Stayed 5 nights in Dec 2024

4/10 Poor

Dolores

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We were issued 1 towel per day no bath robes even when we asked for them. We paid alot of money for poor service I’ve stayed in cheaper hotels with top of the line service compared to here. I will never book here again. It’s only good for location is all
Stayed 3 nights in Dec 2024

6/10 Okay

Naruyuki

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The front staff's response was not satisfactory. I requested cleaning for my room, but no matter how many times I asked, they showed no motivation and refused to comply. I also urgently requested nearly empty toilet paper and towels to be delivered, but they didn't do that either. It only seemed like they were shifting the responsibility onto the cleaning staff, which made me doubt whether communication between departments within the hotel is functioning properly. Additionally, during checkout, even though I specified my room number, they gave me a receipt for a different room, demonstrating a basic level of mistake that made me question their dedication. The night view from the room was nice, but that was the only positive aspect.
Stayed 5 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pleasing to me and my family
Stayed 2 nights in Dec 2024

2/10 Terrible

Sklkim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Shaun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The catfish of hotels , never again
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great Location and staff but hotel needs updating.
Hotel needs a refresh, all areas just looking a little tired now. Cleaning wasn't great especially in the Bathroom. Hot water in the shower was a bit hit and miss, need to run the shower for a while but even that didn't always work. Reception staff however were great and very helpful. Location is brilliant.
Stayed 6 nights in Dec 2024

6/10 Okay

Michael KIUNE-CHOW

Great location
Stayed 3 nights in Dec 2024

2/10 Terrible

Roseann

Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniente
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
The location was great!! Staff were helpful and courteous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

6/10 Okay

Abraham

Stayed 5 nights in Dec 2024

6/10 Okay

Glenn

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Did not get a bath towel for the floor during my stay - had to use regular towel. Black mold in some of the areas in the shower. Room was spacious & clean. Bed was really comfortable. Noise level outside was high and woke us up couple of times
Stayed 4 nights in Dec 2024

6/10 Okay

Holli

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ranjith

Business traveller
Disliked: Property conditions & facilities
Great location for site seeing
Stayed 2 nights in Nov 2024

6/10 Okay

Keturah S

Travelled with family
Liked: Cleanliness, staff & service
The water pressure was terrible. We hardly had enough water to shower. The room was hot. Could not get Otto drop below 70 no matter what we did.
Stayed 3 nights in Dec 2024

6/10 Okay

Yareny

Liked: Cleanliness, staff & service
Safe hotel, police in the lobby, confortable beds, great location, clean room, cold water
Stayed 3 nights in Dec 2024

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility

8/10 Good

Jaymee

Liked: Staff & service
The staff was very courteous & helpful. The lobby & common areas were clean & well-attended. Our rooms were, however, rather run-down & not very clean. There was also a smell of old food (takeout?) in room 2718 that was overpowering when walking in. Also, sink water would get very hot, but the shower was not even like-warm. The overall experience was less accommodating than I would expect or feel we paid for. It was disappointing. As stated, the bag service by the staff was helpful (to be able to leave bags before & after check-in & check-out).
Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 1 night in Dec 2024

10/10 Excellent

Lorianne

Stayed 2 nights in Dec 2024