4/10 Poor
Yazid
Travelled with family
23 Aug 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
I had a very disappointing experience at this hotel. I paid nearly $600 for a two-night stay, plus an additional $100 for parking, which was misleadingly advertised as being on-site but was actually located elsewhere. The hotel’s cleanliness left much to be desired; from the moment you step out of the elevator, it's clear that maintenance is not a priority. We found hair under the beds, and when I moved the bed, I discovered dirt that looked like it hadn’t been cleaned in years. The overall condition of the room was unacceptable and definitely not worth the price. Additionally, despite being on a high floor, the noise from Times Square was still very noticeable and disruptive. The only positive aspects were the hotel's convenient location and the security staff, who were helpful when I accidentally left a device in the room. Overall, I would not recommend this hotel, as you can likely find a much better option for the price.
Yazid
Stayed 2 nights in Aug 2024