New York Hilton Midtown

4.0 star property
Hotel with 2 restaurants, a quick walk to Broadway
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New York Hilton Midtown

Presidential Suite, 1 King Bed
Point of interest
Exterior
LCD TV, pay films, MP3 dock
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The price is NZ$393
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
1335 Avenue Of The Americas, New York, NY, 10019
  • Museum of Modern Art
    ‪2 min walk‬
  • Radio City Music Hall
    ‪3 min walk‬
  • 5th Avenue
    ‪5 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

Executive Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite 1 Bedroom Mobility Access RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 121 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

2 Double Executive Suite Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
  • 117 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Wicked Experience)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sofa bed - double
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sofa bed - double
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sofa bed - king
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite One Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite Two Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Urban Room King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sofa bed - queen
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 6
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New York

New York Hilton Midtown puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Broadway. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The buffet restaurant, Herb N Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Minus5 Ice Bar is the hotel's own cocktail bar. 150000 square feet (13935 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Manhattan hotel include Central Park and St. Patrick's Cathedral.

What's nearby

  • 5th Avenue - 5 min walk
  • Broadway - 5 min walk
  • Rockefeller Center - 7 min walk
  • Times Square - 9 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 57 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪The Halal Guys - ‬1 min walk
  • ‪First Capital Bridge - ‬1 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪Pazza Notte - ‬2 min walk
  • ‪Fogo de Chão - ‬2 min walk

About this property

New York Hilton Midtown

Hotel with 2 restaurants, a quick walk to Broadway
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 150000 square feet (13935 square metres) and includes a conference centre. A 24-hour health club, spa services, and multilingual staff are also featured at the business-friendly New York Hilton Midtown. For a fee, parking is available.

  • 1878 guestrooms or units
  • 45 levels
  • 2 dining venues
  • Conference rooms
  • 150000 sq ft of conference space
  • 13935 sq. m of conference space
  • Built in 1963
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
New York Hilton Midtown offers 1878 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Languages

Chinese (Mandarin), English, French, German, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 103.43 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bridges Bar
  • Herb N Kitchen
  • Lobby Lounge
  • Minus5 Ice Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (150,000 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44.95 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 103.43 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Midtown
Hilton Midtown Hotel
Hilton Midtown New York
Hilton New York
Hilton New York Midtown
Midtown Hilton
Midtown Hilton New York
New York Hilton Midtown
New York Hilton Midtown Hotel
New York Midtown Hilton
Hilton New York City
Hilton New York Hotel New York City
New York City Hilton
New York Hilton
New York Hilton Midtown Hotel
New York Hilton Midtown New York
New York Hilton Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at New York Hilton Midtown?

New York Hilton Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New York Hilton Midtown?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at New York Hilton Midtown on 2 Feb 2025 start from NZ$322.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New York Hilton Midtown?

Yep, New York Hilton Midtown has secured covered valet parking with in/out privileges for USD 103.43 per day.

Is there a spa on site at New York Hilton Midtown?

There's no onsite spa, but this property does offer spa services.

What makes New York Hilton Midtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at New York Hilton Midtown.

Is New York Hilton Midtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that New York Hilton Midtown is a hit with families.

Does New York Hilton Midtown serve breakfast?

Yeah, full brekkie is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at New York Hilton Midtown?

No, New York Hilton Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at New York Hilton Midtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New York Hilton Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

New York Hilton Midtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1114 out of 2539 reviews" "
Rating 8 - Good. 677 out of 2539 reviews" "
Rating 6 - Okay. 364 out of 2539 reviews" "
Rating 4 - Poor. 201 out of 2539 reviews" "
Rating 2 - Terrible. 183 out of 2539 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

4/10 Poor

Martinus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Jens

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Rositta Ehrlich

Liked: Cleanliness, property conditions & facilities
It was central conveniently situated for our needs
Stayed 1 night in Oct 2024

6/10 Okay

Francisco Javier, McKinney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checkin staff rude, room dirty, old…great location though…
Stayed 4 nights in Oct 2024

10/10 Excellent

Job

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The location is perfect! Walking distance to a lot of attractions and great restaurants. The breakfast buffette was superb! Delicious, with a variety of meals from smoked salmon bagels, to dumplings, to chia puddings.
Stayed 3 nights in Oct 2024

8/10 Good

eden, little rock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful and afforded access to many of the important tourist locations. The staff was friendly and helpful. There is no breakfast service except in a deli area which is fine unless you are accessing behind a huge tour group. There are many coffee shops within a block walk. The rooms are very clean, but slightly dated, but certainly comfortable and adequate.
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great…..close to everything! Bathroom TINY! For the price point it was totally unacceptable. Too many add-on fees! Price too high!
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities
I did not like the fact there was no coffee maker in the room. Also, I had no idea about the destination fee. What a rip off.
Stayed 2 nights in Oct 2024

10/10 Excellent

MARC

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anelis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Damduan

Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Stayed 1 night in Oct 2024

10/10 Excellent

yujin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to downtown and other places for Manhatten.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service Great hotel
Stayed 1 night in Sep 2024

8/10 Good

YOLANDA V, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Eban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Robert, Bloomingdale

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated, water in sink faucets leaking, wallpaper peeling, check in staff rude, ice machine broken. Concierge staff great as well as cleaning and coffee staff. TV remote broken, the rooms need total renovation!
Stayed 3 nights in Oct 2024

8/10 Good

Pawel Tadeusz, Hinsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Oct 2024

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this property was great. We paid extra for an early check-in and were upgraded to a higher floor, so we had a nice view of the Empire State Building and could even see the Hudson River. All was well until after about an hour after checkout, when I realized that I had left a bag FULL of souvenirs in our room. My husband immediately called the hotel, then called again later in the afternoon, and they claim there is no sign of the bag. Obviously, it was my fault for forgetting the bag, but it seems really hard to believe that a large bag with "Empire State Building" on the side, full of souvenirs, was mistaken for trash or otherwise misplaced. This was a special trip for my son's 8th birthday (his first time in NYC) and the Empire State Building was his first choice of attractions to see. I'm just really bummed that what was otherwise a great experience was marred by this. :(
Stayed 2 nights in Oct 2024

4/10 Poor

Matias

Business traveller
Disliked: Staff & service, property conditions & facilities
Old rooms, didn´t make it in the afternoon. Poor choices of food for a hotel this big.
Stayed 1 night in Oct 2024

4/10 Poor

Norma D

Disliked: Cleanliness, staff & service
The area is fantastic. The staff at this hotel is very rude, and the rooms are small. Stay at the Westin for the same price point but better hotel with an actual lobby where you can sit if needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Burton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location; good dining
Stayed 3 nights in Oct 2024