New York Hilton Midtown

4.0 star property
Eco-certified New York hotel in Manhattan with 2 restaurants

Choose dates to view prices

Photo gallery for New York Hilton Midtown

Presidential Suite, 1 King Bed
Point of interest
Point of interest
2 restaurants, breakfast, lunch, dinner served; American cuisine
Presidential Suite, 1 King Bed, Corner | Living area
Reviews
8.0

Very good

Popular amenities

  • Gym
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
1335 Avenue Of The Americas, New York, NY, 10019
  • Popular LocationBroadway5 min walk
  • Popular LocationRockefeller Center7 min walk
  • Popular LocationTimes Square9 min walk
  • AirportNew York, NY (LGA-LaGuardia)27 min drive

Room options

Executive Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite 1 Bedroom Mobility Access RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow-top bed
Blackout curtains
  • 121 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

2 Double Executive Suite Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Separate bedroom
  • 117 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Sofa bed
Blackout curtains
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite One Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite Two Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Sofa bed
Blackout curtains
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Urban Room King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Sofa bed
Blackout curtains
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 6
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New York

New York Hilton Midtown places you in the centre of New York, within a short 5-minute stroll of 5th Avenue and Broadway. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The buffet restaurant, Herb N Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Minus5 Ice Bar is the hotel's own cocktail bar. 150000 square feet (13935 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Manhattan hotel include Central Park and St. Patrick's Cathedral.

What's nearby

  • 5th Avenue - 5 min walk
  • Broadway - 5 min walk
  • Rockefeller Center - 7 min walk
  • Times Square - 9 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 57 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪The Halal Guys - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Fogo de Chão - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪First Capital Bridge - ‬1 min walk

About this property

New York Hilton Midtown

Eco-certified New York hotel in Manhattan with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 150000 square feet (13935 square metres) and includes a conference centre. A 24-hour health club, spa services, and multilingual staff are also featured at the eco-certified New York Hilton Midtown. For a fee, parking is available.

  • 1878 guestrooms or units
  • 45 levels
  • 2 dining venues
  • Conference rooms
  • 150000 sq ft of conference space
  • 13935 sq. m of conference space
  • Built in 1963
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
New York Hilton Midtown offers 1878 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 85 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available for a fee: USD 43 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bridges Bar
  • Herb N Kitchen
  • Lobby Lounge
  • Minus5 Ice Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (150,000 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 43 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards and cash. Contactless check-out is available.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Midtown
Hilton Midtown Hotel
Hilton Midtown New York
Hilton New York
Hilton New York Midtown
Midtown Hilton
Midtown Hilton New York
New York Hilton Midtown
New York Hilton Midtown Hotel
New York Midtown Hilton
Hilton New York City
Hilton New York Hotel New York City
New York City Hilton
New York Hilton
New York Hilton Midtown Hotel
New York Hilton Midtown New York
New York Hilton Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at New York Hilton Midtown?

New York Hilton Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New York Hilton Midtown?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at New York Hilton Midtown on 8 Jul 2024 start from NZ$356.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New York Hilton Midtown?

Yep, New York Hilton Midtown has secured covered valet parking with in/out privileges for USD 85 per day.

Is there a spa on site at New York Hilton Midtown?

There's no onsite spa, but this property does offer spa services.

What makes New York Hilton Midtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at New York Hilton Midtown.

Is New York Hilton Midtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that New York Hilton Midtown is a hit with families.

Does New York Hilton Midtown serve breakfast?

You bet, our travelers give a thumbs up to the full breakfast here! Offered daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at New York Hilton Midtown?

No, New York Hilton Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at New York Hilton Midtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New York Hilton Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

New York Hilton Midtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 900 out of 1944 reviews" "
Rating 8 - Good. 511 out of 1944 reviews" "
Rating 6 - Okay. 248 out of 1944 reviews" "
Rating 4 - Poor. 151 out of 1944 reviews" "
Rating 2 - Terrible. 134 out of 1944 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a convection in the hotel and all the people using the elevator and was difficult to move
Stayed 8 nights in Mar 2024

4/10 Poor

EUIKEUN

Stayed 1 night in Mar 2024

6/10 Okay

Roberto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Kelsey

Stayed 3 nights in Mar 2024

2/10 Terrible

John

Stayed 1 night in Mar 2024

2/10 Terrible

Derek

Business traveller
Disliked: Cleanliness, amenities
The room was only big enough for one person, just about get a double bed in and €453 for one night, it’s a joke. The most expensive hotel in the area and you have to wait 7-8 minutes to get a lift.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
It’s a wonderful adventure.
Stayed 3 nights in Dec 2023

4/10 Poor

Erika

Travelled with family
NYC 16th bday trip
We booked a 2 double bed city view room. Upon checking in that style room was not available. We were given a king pull out sofa room, which I purposely did not choose when booking. Both nights I was awoken by loud voices and noises near room like a party I notified front desk both times. We’ve stayed here several times and returned for location. The hotel was down an elevator which made long waits. The only saving grace was friendly and helpful bell services, cleaning people on the floor and female front desk help at check out.
Stayed 2 nights in Mar 2024

4/10 Poor

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness

8/10 Good

Jennifer

Travelled with family
Disliked: Staff & service, property conditions & facilities
Location is amazing, easily walkable to Times Square & Central Park. MOMA literally across the street. The front desk staff were tired, dismissive and rude. Not one friendly person at front desk. The restaurant staff were happy and polite. The walls throughout the 20th floor were peeling and cracking. Rooms were great. The lobby and lobby restrooms were unkept. Overall good for the price. Room size bigger than most NYC hotels.
Stayed 1 night in Mar 2024

6/10 Okay

TIFFANY

Travelled with family
Liked: Property conditions & facilities
The housekeeping was terrible. Our room had old food left in the fridge and housekeeping came every morning before 9 am and unlocked the room without knocking while we were still in it. There were no linens for the pull out bed and it took multiple calls to get a response. Housekeeping also did not make up the bed just left it in a heap.
Stayed 2 nights in Mar 2024

4/10 Poor

Melissa, Beaverton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would never stay here again. The rooms are very run down and look nothing like the advertised images. There is peeling wallpaper in the bathroom and even mold under the soap dispenser. The elevators are always packed full and you have to wait 10-15 min to even get on an elevator. The lobby is very loud and check in staff are not friendly at all. They just do the bare minimum and nothing else. The hair dryer was so dirty when we turned it on it started smoking and smelled terrible. I was disgusted and completely disappointed that this place called themselves a Hilton. Do not recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024

8/10 Good

Sebastian Marcano

Liked: Cleanliness, staff & service
The property felt a bit outdated. Its in a Great Location
Stayed 2 nights in Mar 2024

4/10 Poor

sumit

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Anne

Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, staff & service, amenities
The only thing good about the hotel is location. Otherwise TERRIBLE
Stayed 1 night in Feb 2024

2/10 Terrible

Sukar

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I arrived at 4:00 pm to check in but my room was not ready I waited another hour and my room was still not ready. I asked for another room that’s ready they said I would have to down grade without even offering me any money back. I had to keep checking if my room is ready every hour I was not able to get my room till 9:30 pm. That happened to two of my friends as well one waited one hour and got offered free food and beverages from the hotel for her entire stay and so did the other one. When I told the front desk what is going on they said they’re super busy and things happen. I got offered nothing which was so unfair because my room too 4 hours longer. Then after we came home she got $800 back for all the mess that happened and I still have not gotten an apology. I love Hilton and I’m a hiltons honor member but this was the worst experience I had.
Stayed 5 nights in Mar 2024

10/10 Excellent

Veronica

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The service was great but food was left in drawers in our room.
Stayed 4 nights in Mar 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Attractions and restaurants. Front desk staff was good but could have been a bit more friendly. Rooms are clean and beds are comfortable. Elevators are a bit slow probably due to the fact that they have a lot of guests here. It was like visiting the United Nations since they had people from all over the world staying there!! They give you a $35 food credit for your stay so that was good too! Price wise it was a bit expensive but it’s NYC. The gym is awesome fyi.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What happened to the coffee service in the room, or the little fridge?
Stayed 1 night in Mar 2024