2/10 Terrible
stacey
26 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never written a review in my entire life, but I feel compelled to write this
This is a horrible filthy hotel with cockroach visible in the lobby on check in. The hotel is smelly, the room and bathroom is still filthy even after with the clean they state they have done. The tiles and faucet are filthy with water stains and gunk visible in the tile, the shower curtain is old and barely holding. The furniture is old and worn through, the corridor smells with uneven floors and bare thin carpet, The elevator can only accommodate 2-4 persons with single luggage. Infront of the hotel garbage was found in piles along the entrance. The photos online do not look like the hotel even adjusted for age. I was allowed to view multiple rooms each worse than the other.
The entire experience was horrible, to compound this horrible hotel when expedia was contacted the agent for expedia stated I would be charged the cost of 400 for not staying the duration of the stay. I did not prepay this stay.
Be warned of this property, be warned of expedia.
There are better properties on both 45th and 47th street that would give you the location advantage without the horror of this experience.
disgusted disgusted disgusted
stacey
Stayed 10 nights in Aug 2024