Park Lane New York

5.0 star property
Luxury New York hotel in Manhattan with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Lane New York

Serves breakfast, lunch and dinner
Property entrance
Room, 2 Queen Beds (Park Lane)
Serves breakfast, lunch and dinner
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
36 Central Park S, New York, NY, 10019
  • Central Park
    2 min walk
  • 5th Avenue
    2 min walk
  • Trump Tower
    5 min walk
  • New York, NY (LGA-LaGuardia)
    34 min drive

Room options

Panoramic Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

A luxury stay in the heart of New York awaits you at Park Lane New York. Within a 5-minute stroll you'll find Central Park and Broadway within a 15-minute walk. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The café, Rose Lane Grab & Go, serves American cuisine and is open for breakfast. Bar & Grill is the hotel's own rooftop bar, serving drinks along with breakfast and lunch. 1500 square feet (139 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Times Square.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 11 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.2 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 2.2 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury New York hotel in Manhattan with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 air-conditioned accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar & Grill
  • Calvert's
  • Rose Lane Grab & Go

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

What is the cancellation policy at Park Lane New York?

Park Lane New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Lane New York?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Park Lane New York on 24 Nov 2024 start from NZ$750.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Lane New York?

Yep, Park Lane New York has valet parking for USD 65.00 per day.

Does Park Lane New York serve breakfast?

Yep, cooked-to-order breakfast is served daily between 6:00 AM and 11:30 AM.

Is there a free airport shuttle available at Park Lane New York?

No, Park Lane New York does not offer an airport shuttle service.

Is there a bar or restaurant at Park Lane New York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Lane New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1162 reviews" "
Rating 8 - Good. 220 out of 1162 reviews" "
Rating 6 - Okay. 109 out of 1162 reviews" "
Rating 4 - Poor. 54 out of 1162 reviews" "
Rating 2 - Terrible. 68 out of 1162 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel lobby smelt amazing, I did not get a chance to see the top floor as I had my son with me and it was late but will go back again. The cafe in the lobby was good and convenient, the rooms had great beds and were clean and nicely decorated. I left some stuff in the closet by accident and house keeping kept it and gave it to lost and found and provided me with a code for easy pick up. All in all it was a great hotel. Thank you Park Lane NY. Chanda
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way around
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Great Location
Stayed 3 nights in Aug 2024

10/10 Excellent

Maleka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, superb location. I did ask for a special request prior to check in. Was not received. Elevators super slow! And please put ice machines on each floor. Maybe a little tacky for an elegant hotel but convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Long wait time for elevators
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Lane - bad and unfortunate- NO AC
Arrived at the hotel and the lobby felt like a sauna. Was informed at check out -NO PRIOR KNOWLEDGE AND THE CHECK IN PERSON TOLD ME THIS SITUATION HAS BEEN HAPPENING ALL SUMMER- that the A/C wasn’t working in the hotel. I asked if it was being fixed- since I was staying 4 nights and his response was- NO- “they don’t fix anything around here- this place is a dump”. My flight was delayed for 8 hours due to weather. I arrived at the hotel at 2 am so had no other choice but to stay. When I went up to my room the temperature was 86 degrees on the thermostat!! I unfortunately had to stay 2 nights but checked out early once I found other accommodations. DO NOT STAY HERE
Stayed 4 nights in Aug 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in May 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Aug 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Staff & service, property conditions & facilities
No AC, staff actively encourage you not to stay there, refund process is a nightmare…
Stayed 2 nights in Aug 2024

10/10 Excellent

J Randall

Stayed 1 night in Aug 2024

6/10 Okay

Luis

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Anatalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was super friendly under trying conditions. The AC was not fully functional and the Elevators were slow due to several being out of commission. Great view of central park on rooftop restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Central Park south and near two subway stations. However they don’t have Do Not Disturb signs and every day house keeping tried to enter my room while we were in the room even after I told them that we did not want any service.
Stayed 3 nights in Jul 2024

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, there was no AC. The AC in the Room was not running properly, and I left immediately after checking in and booked another rooms elsewhere. I would like a full refund of my money immediately due to the circumstances.
Stayed 2 nights in Aug 2024

4/10 Poor

Marie Joy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Betzoley, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

2/10 Terrible

cj

Travelled with family
Liked: Amenities
Ac was broke room and hotel itself were hot. Management did nothing to resolve the issues
Stayed 1 night in Aug 2024