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Refinery Hotel

5.0 star property
Luxury hotel, walk to 5th Avenue

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Photo gallery for Refinery Hotel

Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds
Property amenity
Designer toiletries, hair dryer, dressing gowns, towels
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Explore the area

Map
63 W 38th St, New York, New York, NY, 10018
  • Popular LocationTimes Square6 min walk
  • Popular LocationEmpire State Building7 min walk
  • Popular LocationMadison Square Garden12 min walk
  • AirportNew York, NY (LGA-LaGuardia)22 min drive

Room options

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Frette Italian bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Frette Italian bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Frette Italian bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Frette Italian bed sheets
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Times Square EDITION
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (980)
The price is NZ$659
for 1 night
includes taxes & fees
21 Jul - 22 Jul
The Times Square EDITION

About the area

New York

A luxury stay in New York awaits you at Refinery Hotel. Within a short 5-minute stroll, you'll find popular places like 5th Avenue and Bryant Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .The restaurant, Parker and Quinn, serves American cuisine and is open for breakfast, lunch and dinner. Winnies is the hotel's own lobby lounge. Additionally, you'll find a gym and a coffee shop/cafe. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 5-property class Manhattan hotel include Macy's and Broadway.

What's nearby

  • Bryant Park - 5 min walk
  • Broadway - 5 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Madison Square Garden - 12 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Refinery Rooftop - ‬1 min walk
  • ‪The Heist - ‬2 min walk
  • ‪Chick-Fil-A - ‬2 min walk

About this property

Refinery Hotel

Luxury hotel, walk to 5th Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1912
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • Free cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Building
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Refinery Hotel?

Refinery Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Refinery Hotel?

As of 7 Jul 2024, prices found for a 1-night stay for 2 adults at Refinery Hotel on 8 Jul 2024 start from NZ$508.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Refinery Hotel?

Yep, Refinery Hotel has a secured self car park for USD 72 per day.

Are there any beaches close to Refinery Hotel?

The closest beach to Refinery Hotel is Coney Island Beach (20.2 km).

What makes Refinery Hotel a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Refinery Hotel.

Does Refinery Hotel serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at Refinery Hotel?

No, Refinery Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Refinery Hotel?

Yep, you can grab a meal at Refinery Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Refinery Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Refinery Hotel?

Furry friends are welcome at Refinery Hotel, with food and water bowls on offer.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews" "
Rating 8 - Good. 197 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great staff
Hotel was in a great location. Staff were excellent and very friendly. The overall score was based on the cost for such a small room which is typical of NY and the location within Manhattan. It said queen beds but they seemed way too small more like a double and the room had a very strong chemical cleaning product smell and we couldn’t open a window to air it out. Rooftop bistro is a must as well as sitting at the bar for a cocktail. This place had the best staff of any place we went to in NY!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2024

2/10 Terrible

Cynthia, Los Angeles

Stayed 4 nights in Mar 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything I could have asked for. Great location with multiple bars on site. Clean facility and great front desk staff. 10/10
Stayed 6 nights in Mar 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in NYC, spacious rooms and staff was excellent and kind.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shalako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location
Stayed 2 nights in Mar 2024

10/10 Excellent

KRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at the refinery hotel and won’t be the last. Great Hotel , great location and most importantly Great staff! See you guys next year
Stayed 2 nights in Mar 2024

10/10 Excellent

I Mei Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been many years since we've left a hotel feeling so amazed and inspired. From the moment we stepped into the hotel lobby, we were greeted by a welcoming and wonderful ambience and team. Gabriel checked us in and made sure all of our accommodations were met. Throughout the stay, we were continuously touched by the intentional details of the hotel and the thoughtful attentiveness of the team. The Refinery leaves us feeling grateful, excited to return, and smiling (as their motto reminds us to "keep smiling...it makes people wonder where you've been").
Stayed 3 nights in Mar 2024

10/10 Excellent

Halleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and very comfortable
Traveling with two teenage boys and the room was spacious and quiet. Beds were queen size and comfortable. I loved the high ceilings in the rooms and the large windows to let in sunlight! The location was perfect for us as we were visiting Broadway, upper east and Soho areas. We would definitely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Laura

Stayed 2 nights in Feb 2024

4/10 Poor

Bruce, Moultonborough

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointing stay. There was no hot water in the shower, the heating system blew cold air on my bed until I set the thermostat to 78 degrees and the bedside light switches didn’t work, making setting the entry door panel to “off” for the whole room the only way to turn off the bedside lights. At check-out, no one asked how my stay was, and when I informed the staff of my concerns, I was told a manager would be in touch. Never happened. This is NOT how a luxury hotel in NY is supposed to act. As attractive as this property may have been in its day, it’s hardly on par with the ratings of its supposed peers in Manhattan. The resort fee is a joke - they don’t even pretend there’s a benefit, just an extra fee for nothing, to disguise the actual room rate.
Stayed 1 night in Mar 2024

10/10 Excellent

Brysen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Really felt catered to during trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for nyc
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Trevor, Sarasota

Stayed 5 nights in Mar 2024

10/10 Excellent

Jessica, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Refinery. 2nd time was as good as the first.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cobby

Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furnishings were thoughtfully chosen and complimented the interior decor well. Complimentary wine and popcorn and macarons were wonderful. As were the candles! Thank you.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was seamless, and staff was friendly and knowledgeable. Room was well-appointed and clean. Wonderfully high ceilings made the room feel large and the beds were very comfortable. The ice machine on our floor was broken, so I had to call for ice twice, but staff immediately brought it up. Great location near Bryant Park. We very much enjoyed our stay.
Stayed 3 nights in Feb 2024

2/10 Terrible

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Chevelle

Liked: Cleanliness, staff & service
Overall nice stay
Overall the stay was nice but there were a few things I didn’t like. There was a ton a merchandise for sale in the room( liquor, hat, perfume, umbrella) it was taking up so much space, rug was ripped all along the side and needs better lighting. The staff was very friendly. Will return and give them another shot. Very convenient in location.
Stayed 1 night in Mar 2024

10/10 Excellent

tracey

Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Troy

Stayed 1 night in Feb 2024