8/10 Good
Laura
Travelled with partner
7 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some key things to know about this property. First, there is a nightclub on the top floor, so if you want to sleep well, ask for a lower floor.
Also, the rooms are small but well designed.
The bathroom doors are actual doors with hinges and a handle. They don’t have the barn doors that are so terribly annoying these days.
There are not enough elevators to service this hotel properly and there can be long elevator lines which is especially problematic during thehours of 4 PM and 8 PM.
There are no do not disturb door hangers so the excellent cleaning staff will loudly knock on your door at 9 AM. It would be great if they could provide do not disturb signs so that we were allowed to sleep in on vacation.
The pillows they use are very nice but are super super squishy so I needed multiple to feel like I had any support. I had to ask three times for the pillows but they did send them and we’re very kind once they did.
It’s a crazy weekend Manhattan so we paid the rate of 879 a night, which feels like too high for this hotel. There’s no special quality of service, so while it’s a nice hotel, it’s more of a 495 or under a hotel, not a 875. I feel like the value for the money wasn’t there.
As with so many hotels, they appear to turn off the air-conditioning or fan in the middle of the night, so if you’re like me, you will wake up at 3 AM I wonder why it’s so hot!
And finally, I feel like they should have a lighted make up or magnifying mirror on an arm in the bathroom.
Laura
Stayed 3 nights in Dec 2024