Sheraton New York Times Square Hotel

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, pay films
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is NZ$427
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪5 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Sheraton New York Times Square Hotel places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this Manhattan hotel include Carnegie Hall and Central Park.

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Times Square - 5 min walk - 0.4 km
  • 5th Avenue - 8 min walk - 0.8 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 2 min drive - 1.9 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Beast & Butterflies - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel with a 24-hour fitness centre, steps from Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 January 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 30 Mar 2025 start from NZ$356.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1319 out of 3323 reviews
Rating 8 - Good. 852 out of 3323 reviews
Rating 6 - Okay. 567 out of 3323 reviews
Rating 4 - Poor. 282 out of 3323 reviews
Rating 2 - Terrible. 303 out of 3323 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jody Merrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was nervous based on some reviews. They had said receptionists were rude and the elevators weee really slow. None of that was true for me. They were quick and attentive. We arrived before scheduled checkin time and were allowed into our room. After traveling all day that was refreshing. Elevators were numerous and working just fine. Rooms were clean and comfortable. Location was perfect! Walking distance to so many places. We would stay here again if we can me back.
Stayed 3 nights in Dec 2024

4/10 Poor

Alberto

Not good experience there
Stayed 3 nights in Dec 2024

2/10 Terrible

Alberto

Travelled with family
My room was so dirty, so they changed me to another room in which ac was not working, we were sleeping there all the stay at 60 degrees. I really like Marriott and I truly respect the brand but as a former hotelier I believe this property should not be part of the Marriott’s portfolio. What a poor overall performance. Old property, bad service, not clean, good location. I normally do not give bad reviews and I am so sorry if by doing this one I am affecting somebody, but, guys! You should pay much more attention to this property in this top location!
Stayed 4 nights in Dec 2024

6/10 Okay

Igor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Amazing Location, But Disappointing Service for a Sheraton The location of the Sheraton New York Times Square Hotel is unbeatable – truly one of the best in the city. However, when you choose a Sheraton, you expect top-notch service, and unfortunately, this stay fell short. In the 21st century, it’s surprising that we couldn’t connect YouTube to the TV – something you’d expect as a basic amenity in this price range. We booked the room for 4 people, but it was a double room with 2 twin beds, which were far too small to comfortably fit two people each. Despite charging for 4 guests, they provided amenities like shampoo for only 2. It’s disappointing to see such penny-pinching over small things, especially from a brand like Sheraton. These details matter and can make a big difference in the overall experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay at the Sheridan Times Square hotel again. The staff were helpful and polite, the maid service was outstanding and you can’t beat the location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location and walkable to Central Park, Times Square, theaters and subway. Clean, quiet and comfortable rooms.
Stayed 4 nights in Dec 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Christine Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were clean, staff was friendly, and helpful. I would return to this hotel again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect
Stayed 6 nights in Dec 2024

8/10 Good

Vedran

Travelled with family
Liked: Cleanliness
Great value but the hotel is starting to show its age. Furniture is on the older side and there is no fridge in the room. The service is kind of slow at reception. The lobby bar that serves Starbucks has really slow service. Hotel is in a great central location and really good value compared to hotels around it.
Stayed 5 nights in Dec 2024

8/10 Good

Glynis

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite.
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Stayed 4 nights in Dec 2024

6/10 Okay

Susana

Stayed 1 night in Dec 2024

2/10 Terrible

Odeta

Disliked: Staff & service
Room was not ready. It was 6:40 and still no room. Didn’t get in room until 8pm
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location, just outdated rooms
The hotel is in an excellent location. We stayed here over 10 years ago and were excited to come back. Unfortunately, they have not updated rooms in a long time. And when my husband went to shower, there was a lot of hair in the tub and shower.
Stayed 1 night in Dec 2024

8/10 Good

Betzaida

Stayed 3 nights in Nov 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Good Stay, all what I expected. Didn't like the destination fee. Another ceo gets a bonus for their greedy ways!
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in, we were comfortable. Our rooms were ready 3 hours early, so when we arrived we were able to get settled before heading out. We were surprising family that were in town from Germany. Throughout our little trip we used the cafe/bar area for group hangouts. All of the staff were tremendously accommodating. Thank you!
Stayed 1 night in Dec 2024

6/10 Okay

Johanna

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area perfect location will stay again!
Stayed 3 nights in Dec 2024

6/10 Okay

Laurie

Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bar service is horrible
Stayed 5 nights in Dec 2024