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Sheraton New York Times Square Hotel

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
View from room
55-inch flat-screen TV with cable channels, TV, pay films
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
The price is NZ$382
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    2 min walk
  • Broadway Theatre
    2 min walk
  • Carnegie Hall
    4 min walk
  • New York, NY (LGA-LaGuardia)
    36 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

View from room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$410
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

New York

Sheraton New York Times Square Hotel places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this Manhattan hotel include Carnegie Hall and Radio City Music Hall.

What's nearby

  • Broadway - 2 min walk
  • Times Square - 5 min walk
  • Radio City Music Hall - 5 min walk
  • 5th Avenue - 8 min walk
  • Rockefeller Center - 9 min walk

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Urbanspace W52 - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel with a 24-hour fitness centre, steps from Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 6 Jan 2025 start from NZ$328.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Sheraton New York Times Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1206 out of 2995 reviews" "
Rating 8 - Good. 768 out of 2995 reviews" "
Rating 6 - Okay. 506 out of 2995 reviews" "
Rating 4 - Poor. 254 out of 2995 reviews" "
Rating 2 - Terrible. 261 out of 2995 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Near theaters and other New York sights.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pratheepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

LINDA

Stayed 3 nights in Aug 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and the most comfortable bed I ever slept in 5 stars
Stayed 1 night in Sep 2024

10/10 Excellent

neftali

Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value NYC Midtown hotel.
This is our go-to hotel for NYC - it’s perfectly located, the rooms are a good size and the beds and bedding are great quality so ensure a good nights sleep. The hotel is always spotless and the staff are great. The higher uptown-facing floors can give a great view too! All in all it’s the best value stay in Midtown.
Stayed 8 nights in Sep 2024

6/10 Okay

Anthony

Stayed 5 nights in Sep 2024

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service
This was our second stay at the Sheraton. Not as good as our last visit but will come back!! The check in/out lines were very long - only two of the front desk kiosks were being utilized. The light in our bathroom mirror was broken. But overall, the facilities are nice and the staff is very friendly!! We'll be back!
Stayed 1 night in Sep 2024

6/10 Okay

JINFENG

Travelled with family and small children
Not too clean
Stayed 5 nights in Aug 2024

8/10 Good

Mary Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton New York Times Square is a perfect location to access all attractions in New York, therefore we are repeat customers.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

6/10 Okay

Bianca De

Travelled with family and small children
Hit or miss whether your room would be wiped down or vacuumed…it was either one or the other
Stayed 4 nights in Sep 2024

6/10 Okay

Isabelle

Windows were very dirty, long line up for breakfast,
Stayed 5 nights in Sep 2024

6/10 Okay

DORISNELL

The cleaning of the hotel not the best, many of the staff unprofessional
Stayed 2 nights in Sep 2024

6/10 Okay

Barby-Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a very convenient area for walk ability, the subway. Great service, very clean. I didn’t like that you had to pay for wifi, and you couldn’t watch football, and the rooms were small. All in all it was a good experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2024

10/10 Excellent

Yuleidy

Stayed 4 nights in Aug 2023

2/10 Terrible

sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

J Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel location walkable distance from everything I was looking forward to seeing in New York!
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
Disgusting stains on quilt.
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan

Stayed 5 nights in Aug 2024

10/10 Excellent

Brigitte, Centerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!! Easy walk to Time Square, Rockefeller square, Central Park. Concierge had great reco for Thaï restaurant. High floors were quiet, clean and comfortable. Security was phenomenal. I left my car key and some clothing in a drawer and only realized it as I was boarding my flight. Took a later flight. Security swiftly went to my room and found my key and clothing. They arranged to have the doorman drive it to me at the airport. Amazing service, (yes of course it cost me but less than having to take Lyft back and forth…half the time as well). I would have recommended the stay solely on the hotel itself but adding that special care and service that went above and beyond. Wow!
Stayed 4 nights in Sep 2024