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The Chatwal, In The Unbound Collection By Hyatt

5.0 star property
Luxury boutique hotel, walk to Times Square

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Photo gallery for The Chatwal, In The Unbound Collection By Hyatt

Exterior
Terrace/patio
Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar
Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar
Indoor pool
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
130 W. 44th Street, New York, NY, 10036
  • Popular LocationTimes Square2 min walk
  • Popular LocationBroadway4 min walk
  • Popular LocationRockefeller Center7 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

View all photos for Suite, 1 Bedroom (Director Penthouse)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom (Director Penthouse)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite with Terrace

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior King Suite with Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Producer Penthouse)

Suite, 1 Bedroom (Producer Penthouse) | View from room

Suite, 1 Bedroom (Producer Penthouse)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Zen)

Suite, 1 King Bed, Terrace (Zen)

Suite, 1 King Bed, Terrace (Zen)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Chatwal)

Suite, 1 Bedroom, Terrace (Chatwal)

Suite, 1 Bedroom, Terrace (Chatwal)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, View (Street)

Deluxe Room, 1 King Bed, View (Street)

Deluxe Room, 1 King Bed, View (Street)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, View (Street)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, View (Street)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Similar properties

Room
The Langham, New York, Fifth Avenue
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1003)
The price is NZ$1,469
for 1 night
includes taxes & fees
21 Jul - 22 Jul
The Langham, New York, Fifth Avenue

About the area

New York

A luxury stay in the heart of New York awaits you at The Chatwal, In The Unbound Collection By Hyatt, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within steps you'll find Times Square and Bryant Park within a short 5-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include deep-tissue massages, Swedish massages and facials. The restaurant, The Lambs Club Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and 24-hour gym as well as access to bike hire. 1496 square feet (139 square metres) of event facilities include 3 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Manhattan hotel include Broadway and 5th Avenue.

What's nearby

  • Times Square - 2 min walk
  • Bryant Park - 3 min walk
  • Broadway - 4 min walk
  • Rockefeller Center - 7 min walk
  • Madison Square Garden - 16 min walk

Getting around

  • Times Sq. - 42 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Brooklyn Diner - ‬3 min walk
  • ‪Jimmy's Corner - ‬1 min walk
  • ‪Virgil's Real Barbecue - ‬1 min walk

About this property

The Chatwal, In The Unbound Collection By Hyatt

Luxury boutique hotel, walk to Times Square
The Chatwal, In The Unbound Collection By Hyatt offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury The Chatwal, In The Unbound Collection By Hyatt. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 10 levels
  • 1496 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1905
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chatwal, In The Unbound Collection By Hyatt offers 76 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets. A pillow menu is available. 42-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, Swedish massages and facials.

Awards and affiliations

The Chatwal, In The Unbound Collection By Hyatt is listed in the 2021 Travel + Leisure 500.

Languages

English, Filipino, French, German, Hindi, Japanese, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 75 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lambs Club Bar
  • The Lambs Club Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 3 meeting rooms

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower (76 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 1905
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with premium digital channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cots (infant beds) are available for USD 75.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 per person
  • Airport shuttle fee: USD 235 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatwal
Chatwal Luxury Collection
Chatwal Luxury Collection Hotel
Chatwal Luxury Collection Hotel New York
Chatwal Luxury Collection New York
The Chatwal Hotel New York City
Chatwal Luxury Collection Hotel New York City
Chatwal Luxury Collection New York City
The Chatwal In The Collection By Hyatt
The Chatwal In The Unbound Collection By Hyatt
The Chatwal a Luxury Collection Hotel New York City
The Chatwal, In The Unbound Collection By Hyatt Hotel
The Chatwal, In The Unbound Collection By Hyatt New York
The Chatwal, In The Unbound Collection By Hyatt Hotel New York

Frequently asked questions

What is the cancellation policy at The Chatwal, In The Unbound Collection By Hyatt?

The Chatwal, In The Unbound Collection By Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chatwal, In The Unbound Collection By Hyatt?

As of 7 Jul 2024, prices found for a 1-night stay for 2 adults at The Chatwal, In The Unbound Collection By Hyatt on 20 Jul 2024 start from NZ$969.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chatwal, In The Unbound Collection By Hyatt?

Yep, The Chatwal, In The Unbound Collection By Hyatt has valet parking for USD 75.00 per day.

Is there a spa on site at The Chatwal, In The Unbound Collection By Hyatt?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

Does The Chatwal, In The Unbound Collection By Hyatt have a pool?

The Chatwal, In The Unbound Collection By Hyatt has an indoor pool.

What makes The Chatwal, In The Unbound Collection By Hyatt a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Chatwal, In The Unbound Collection By Hyatt.

Is The Chatwal, In The Unbound Collection By Hyatt family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that The Chatwal, In The Unbound Collection By Hyatt is a hit with families.

Does The Chatwal, In The Unbound Collection By Hyatt serve breakfast?

Yep, full brekkie is available daily.

Is there a free airport shuttle available at The Chatwal, In The Unbound Collection By Hyatt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Chatwal, In The Unbound Collection By Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Chatwal, In The Unbound Collection By Hyatt?

Check-in begins at 4 PM. Check-out time is noon.

The Chatwal, In The Unbound Collection By Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 438 out of 553 reviews" "
Rating 8 - Good. 73 out of 553 reviews" "
Rating 6 - Okay. 23 out of 553 reviews" "
Rating 4 - Poor. 12 out of 553 reviews" "
Rating 2 - Terrible. 7 out of 553 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch!
I don’t often stay at a Hyatt, but there are very few hotels in NY with an indoor pool plus rooms with two beds! I am extremely glad I chose the CHATWAL. Overall a wonderful experience from start to finish. Lovely room, friendly and helpful staff, quiet rooms even though half a block from Times Square- everything was wonderful. Would highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Duri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet room, great art deco style. Pool very small
Stayed 6 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chatwall
Great Stay! The Chatwal is back to having all their amenities open and It's as good as ever.
Stayed 3 nights in Mar 2024

10/10 Excellent

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel and the perfect spot for our NYC trip! We went to the 100th sold out show of the Billy Joel concert at Madison Square Garden and dinner, no more than 15 min in a taxi! And, 2 Broadway shows, also walkable! The bellman was always kind and hailed us a taxi and the rooms were gorgeous with a heated toilet seat as the bonus! We will be back!
Stayed 3 nights in Mar 2024

6/10 Okay

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, except beware of a mystery “transportation “ charge that appeared on my bill and could not be explained. Kept me from giving 4 stars ⭐️
Stayed 1 night in Mar 2024

10/10 Excellent

J Todd

Stayed 2 nights in Mar 2024

10/10 Excellent

makram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service was amazing. Nothing that we requested was not available. It’s always yes. Be glad to
Stayed 2 nights in Mar 2024

4/10 Poor

Jean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stinky
Stayed 4 nights in Dec 2023

10/10 Excellent

RICHARD, Bethel

Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully appointed and well kept establishment. All of the staff we encountered were effective and delightful. The amenities are plentiful and luxurious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL in the theatre district.
Great hotel in the heart of the theatre district. Wonderful service and attentive staff. Dinner at the Lamb’s Club is an added bonus. Entire experience was 5 star!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent on all fronts!
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan, Sayville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely premium, the accommodations, and the staff are the highest quality. The room was set up and supplied with everything I might have forgotten what I will do differently next time is book a room overlooking the city I did not have this when I stayed, and my room felt like I was in an inside cabin of a cruise ship, instead of having a balcony
Stayed 2 nights in Feb 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service, Quiet Room, Amazing Bathroom & Shower. Highly recommend this GEM of a Hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a classy hotel. The bar is amazing as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel
Incredible boutique hotel with all the BEST room amenities, for example heated toilet seat. Also, the best hotel for theatre tickets due to being close to all venues
Stayed 2 nights in Jan 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We go to NY frequently and have stayed at many good hotels. We would not go back to the Chatwal. The checkin process was terrible because there systems were down. After we finally checkin in, our key card stopped working. The lobby is very small and outdated One drink at the bar was $37, even high by NY's standards. The restaurant is very dark and outdated. The room itself was clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it so much.. the staff was so nice and professional and the rooms are immaculate. The price was worth it ❤️
Stayed 1 night in Jan 2024

8/10 Good

Francesco S De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Loved the property itself and the staff was exceptional. I would have given it a 5 star but they advertise themselves as family friendly, but they really aren't. The pool was very, very small and only opened from 10am to 7pm, which isn't very family friendly. And the room service menu didn't have any options for kids. The rooms were gorgeous, but they also need to get the heat sorted out. Our AC kept coming on and it was December. Definitely would go back with my wife though, probably not with the kids.
Stayed 4 nights in Jan 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my stay even more amazing at the hotel! Good people! Amazing bunch of winners!
Stayed 2 nights in Dec 2023

10/10 Excellent

Bruce Allen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023