The Plaza - A Fairmont Managed Hotel

5.0 star property
Luxury New York hotel in Manhattan with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Plaza - A Fairmont Managed Hotel

Exterior
Terrace Room King | View from property
Suite, Multiple Beds (Vanderbilt 5th Avenue)
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
768 Fifth Avenue, New York, NY, 10019
  • Central Park
    1 min walk
  • 5th Avenue
    3 min walk
  • Trump Tower
    3 min walk
  • New York, NY (LGA-LaGuardia)
    26 min drive

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View (Carnegie Park)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 93 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Pulitzer 5th Avenue)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed Edwardian Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite King

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Terrace Room King

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe 2 Queens

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds (Family Grand Luxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds (Vanderbilt 5th Avenue)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 139 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Grand Luxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New York

A luxury stay in the heart of New York awaits you at The Plaza - A Fairmont Managed Hotel. Within a short 5-minute stroll, you'll find Central Park and 5th Avenue. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and a 24-hour gym. .A relaxing visit to Guerlain Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The restaurant, The Palm Court, serves American cuisine and is open for breakfast and dinner. 21496 square feet (1997 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available daily between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Broadway.

What's nearby

  • 5th Avenue - 3 min walk
  • Rockefeller Center - 13 min walk
  • Broadway - 13 min walk
  • Times Square - 17 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 5 Av.-59 St. Station - 2 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Harry Cipriani - ‬2 min walk
  • ‪Nobu Fifty Seven - ‬5 min walk
  • ‪Sarabeth's - ‬2 min walk

About this property

The Plaza - A Fairmont Managed Hotel

Luxury New York hotel in Manhattan with 2 restaurants
The Plaza - A Fairmont Managed Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21496 square feet (1997 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Plaza - A Fairmont Managed Hotel. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 282 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 21496 sq ft of conference space
  • 1997 sq. m of conference space
  • Built in 1907
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 60 per person
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 95.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per day
  • Resort fee: USD 74.58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

Frequently asked questions

Is parking available at The Plaza - A Fairmont Managed Hotel?

Yep, The Plaza - A Fairmont Managed Hotel has covered valet parking for USD 110.00 per day.

How much does it cost to stay at The Plaza - A Fairmont Managed Hotel?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at The Plaza - A Fairmont Managed Hotel on 5 Nov 2024 start from NZ$2,305.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Plaza - A Fairmont Managed Hotel?

Yep, Guerlain Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

What makes The Plaza - A Fairmont Managed Hotel a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Plaza - A Fairmont Managed Hotel.

Is The Plaza - A Fairmont Managed Hotel family-friendly?

You bet! With amenities such as babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Plaza - A Fairmont Managed Hotel is a hit with families.

Does The Plaza - A Fairmont Managed Hotel serve breakfast?

You bet, full breakfast is served daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at The Plaza - A Fairmont Managed Hotel?

No, but there's an airport shuttle that runs from 10:00 AM - 6:00 PM for a fee.

Is there a bar or restaurant at The Plaza - A Fairmont Managed Hotel?

Yep, you can grab a meal at The Plaza - A Fairmont Managed Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Plaza - A Fairmont Managed Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Plaza - A Fairmont Managed Hotel?

Furry friends are welcome at The Plaza - A Fairmont Managed Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 718 out of 1005 reviews" "
Rating 8 - Good. 129 out of 1005 reviews" "
Rating 6 - Okay. 74 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Madelene

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location.
Fantastic service and hotel. Amazing location.
Stayed 2 nights in Jul 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nathanael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony, Coto De Caza

Stayed 1 night in Jul 2024

10/10 Excellent

Kelli, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a bucket list stay! If you can….do it….you will not regret it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked an Edwardian Suite, which is advertised as having concierge/butler service. Nope. Non-existent. We were not contacted by anyone offering anything and all of our discussions with the concierge desk were utterly useless. The hotel itself is great. But stay there for the facility, location and other staff (bell and cleaning were first rate). Quite surprised how utterly disinterested the guest services people were towards us. But we made our own fun in NYC.
Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's service, staff, and elegance are amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was comfortable and very quiet. Stayed on the 16th floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Stayed 3 nights in Jun 2024

6/10 Okay

ROBERT

Travelled with family
Liked: Staff & service, amenities
Property is in an excellent spot to enjoy Central Park and 5th Ave shopping. Service was very good. Unfortunately, during our stay the exterior had scaffolding hiding the beauty of the architecture and the adjacent fountain was closed and walled off for service. Our room was very spacious (especially for NYC) but the carpeting and chair upholstery were both stained in several areas. Common areas feel like they could use more light. Overall, the Plaza could benefit from updating the interior in general. We had a pleasant stay but feel like this place might be coasting on its reputation from years past.
Stayed 3 nights in Jul 2024

10/10 Excellent

Samir, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The terrace shown in the photo when I choose this property was not the terrace connected to the room I was in. Disappointment in the property inability to provide the correct room.
Stayed 1 night in Jul 2024

10/10 Excellent

Lymarose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across the park and high -end shopping
Comfortable. Clean , look under the bed and you’ll probably find a ball of dust, forgotten socks or name tags at a conference under the television console. I didn’t complain. It all depends on the background of the maid. Some are not very detailed but they try.
Stayed 1 night in Jul 2024

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 5 nights in Jun 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic but carpets and chairs dirty and stained in room. Room 520.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever
We had booked our hotel through Hotels.com. When we checked into the Plaza hotel in the morning, the receptionist was unable to find our booking initially. We sat down at the hotel lobby and had breakfast. She came to us that she had found the reservation and we all set. It was a prepaid reservation. When I returned back from the trip and was going through my credit card postings, I found out that the separately charged me for the same nights under Plaza hotel . I was double charged for the reservation when I called them and the night manager was really rude. They wanted me to call Hotels.com and get the refund. He told me that somebody will call me in the morning who is the manager, but I never received the phone call. This is so bad as I have stayed there at least three times in the past. I will never stay at this hotel again because the Front Office is inexperienced and they have caused us suffering by double charging us, I hope you guys read this review and Never stay at Plaza Hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph, Greenwich

Stayed 1 night in Jul 2024