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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Penthouse, Multiple Beds (Penthouse King Suite)
Restaurant
City view
Suite, Multiple Beds (Richard's Flat King Suite)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is NZ$474
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at Virgin Hotels New York City. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Garden. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam and seasonal outdoor swimming pool as well as access to bike hire. Business amenities include 8 meeting rooms, a business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Manhattan hotel include Broadway and Times Square.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.6 km
  • Broadway - 12 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and full-service spa
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.11 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

What is the cancellation policy at Virgin Hotels New York City?

Virgin Hotels New York City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Virgin Hotels New York City?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 6 Apr 2025 start from NZ$407.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has secured covered valet parking for USD 75 per day.

Are there any beaches close to Virgin Hotels New York City?

The closest beach to Virgin Hotels New York City is Coney Island Beach (19.6 km).

Is there a spa on site at Virgin Hotels New York City?

Yep, there is an onsite spa at Virgin Hotels New York City. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Virgin Hotels New York City have a pool?

Yep, and guests love it! Virgin Hotels New York City has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at Virgin Hotels New York City?

Virgin Hotels New York City features a full-service spa, 2 restaurants and 3 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Virgin Hotels New York City a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Virgin Hotels New York City.

Does Virgin Hotels New York City serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Virgin Hotels New York City?

No, Virgin Hotels New York City does not offer an airport shuttle service.

Is there a bar or restaurant at Virgin Hotels New York City?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Virgin Hotels New York City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Virgin Hotels New York City?

Cats and dogs are welcome at Virgin Hotels New York City, with food and water bowls on offer.

Virgin Hotels New York City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1594 out of 2356 reviews
Rating 8 - Good. 389 out of 2356 reviews
Rating 6 - Okay. 180 out of 2356 reviews
Rating 4 - Poor. 110 out of 2356 reviews
Rating 2 - Terrible. 83 out of 2356 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for young adults.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pilar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaif

Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have a great layout and are spacious relative to other NYC hotels. The location can’t be beat as it’s convenient to everything but not as overwhelming as the other more touristy areas. There isn’t a good place to hang at the hotel later at night, though, which I see as a negative.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Stayed 4 nights in Dec 2024

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Dec 2024

4/10 Poor

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The lobby is the worst I ever seen. Unfurnished and unheated. Freezing cold. The room is small. When you enter, you stand in the bathroom! Very poor room service: WC not cleaned, floor dirty, replace towels missing, Kleenex not refilled, empty water bottles not replaced, waste baskets not emptied. One day the room was not done at all. Breakfast is a disaster. Waiting time for a table 20-30 minutes due to lack of staff. Then long wait for a server. Toast comes without butter and jam; has to order extra. Worst eggs benedict ever. Orange juice out. Milk for the coffee in a paper mug. Spoons out. The hotel has a nice views though. As much as you can see through the dirty windows.

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so happy we picked the Virgin Hotels. This hotel was by far the best one I’ve stayed at. They were amazingly helpful and had room service constantly. Everyone was so nice and welcoming. Definitely a luxury hotel.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Lotfi

Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 4 nights in Dec 2024

6/10 Okay

Elroy

Stayed 1 night in Dec 2024

10/10 Excellent

Walcot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Julia

Stayed 1 night in Dec 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location
Stayed 6 nights in Dec 2024

6/10 Okay

Miguel

Stayed 1 night in Dec 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I wish there was a microwave in the room to heat up leftovers. The slow Wi-Fi was also affecting the TV, which was frustrating. But overall, the stay was decent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ju

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services
Stayed 2 nights in Dec 2024