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Carlton Hotel

3.0 star property
Hotel connected to the convention centre in Newcastle-upon-Tyne with a 24-hour front desk

Photo gallery for Carlton Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Reception
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
82/86 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AP
  • Jesmond Dene Park
    ‪15 min walk‬
  • University of Newcastle-upon-Tyne
    ‪16 min walk‬
  • Northumbria University
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Room

View from room

Family Room

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
Iron/ironing board
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
Iron/ironing board
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
Iron/ironing board
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Small Double Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Coffee/tea maker
Iron/ironing board
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Newcastle-upon-Tyne

At Carlton Hotel, you'll be connected to the convention centre and 1.3 km (0.8 mi) from Jesmond Dene Park. Highlights at this hotel include free in-room WiFi. .Spy Bar is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of self parking. .With a stay at this 3-property class Jesmond hotel, you'll be 2.6 km (1.6 mi) from St. James' Park and 3 km (1.8 mi) from Quayside.

What's nearby

  • University of Newcastle-upon-Tyne - 16 min walk
  • Northumbria University - 17 min walk
  • Tyne Bridge - 4 min drive
  • St. James' Park - 4 min drive
  • Quayside - 5 min drive

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 8 min walk
  • Newcastle (NCL-Newcastle Intl.) - 15 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬7 min walk
  • ‪Pizzeria Francesca - ‬5 min walk
  • ‪Osbornes - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Spy - ‬1 min walk

About this property

Carlton Hotel

Hotel connected to the convention centre in Newcastle-upon-Tyne with a 24-hour front desk
Carlton Hotel offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Carlton Hotel offers 36 accommodations with complimentary bottles of water and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • A bar/lounge

Restaurants on site

  • Spy Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Carlton Hotel Newcastle-upon-Tyne
Carlton Newcastle-upon-Tyne
Carlton Hotel Hotel
Carlton Hotel Newcastle-upon-Tyne
Carlton Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Carlton Hotel?

Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Carlton Hotel?

Yep, Carlton Hotel has a self car park, for a fee. Onsite parking is limited.

Are there any beaches close to Carlton Hotel?

The closest beach to Carlton Hotel is Longsands Beach (11.9 km).

Is there a free airport shuttle available at Carlton Hotel?

No, Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlton Hotel?

No, only service animals are allowed.

Carlton Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 209 reviews
Rating 8 - Good. 96 out of 209 reviews
Rating 6 - Okay. 36 out of 209 reviews
Rating 4 - Poor. 14 out of 209 reviews
Rating 2 - Terrible. 9 out of 209 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but well worth the money
The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Rowan

Stayed 1 night in Aug 2020

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well situated on Osborn Road, good value trying hard under difficult Covid 19 conditions.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Freshly decorated and comfortable.
Stayed 1 night in Aug 2020

6/10 Okay

Tulio

Disliked: Staff & service
Not again thank you
On arrival you have to take lucky dip on parking If you dont want to be bloked in you need to take up 2 spaces or block someone else in There is no lifts so handicap or disabled guest dont go as no disable accessibility The breakfast is a joke 1 apple, Orange 1 alpen Bar 1 peice of cheese I peice of pastrie 1 little pot of Jam This is in a bag in reception And if you are an early bedder then its noisy out side as the hotel is surrounded by pubs/bars
Stayed 5 nights in Aug 2020

4/10 Poor

Arastoo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good!!
Located in a great area, however, the room was noisy and next to the restaurant ventilation system which make the room extremely smelly.
Stayed 2 nights in Jul 2020

8/10 Good

Ken

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
north east road trip
Great stay Good location A little noisy at times Excellent base from which to explore the area
Stayed 3 nights in Jul 2020

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Great staff, bed wasn't the best especially the pillows
Stayed 3 nights in Mar 2020

8/10 Good

Shaun, East Midlands

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Carlton staff very friendly and helpful..
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
This is a budget hotel and, as such was very impressive. The staff were pleasant and friendly and the room clean, warm and comfortable. Situated in a lively area, which we liked, we were not disturbed in any way. We would definitely stay again.
Stayed 1 night in Feb 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy - don’t come to rest!!
This hotel is really noisy From the bar below until 11pm and then it all turns off. The noise kicked off again about 1am until 3am with disorderly guests running around the corridors. Had I managed to get some sleep it would have been good value for money as clean and comfortable and perfectly placed central to all Jesmonds amenities and close to transport links .
Stayed 1 night in Feb 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished in the heart of studentland
Room looked nothing like the photograph but the hotel looks like it has been recently refurbished. The hotel is in th heart of student land and there is a busy bar downstairs. Perhaps if you had a room at the front of the hotel then the noise would be an issue, but our room was at the back so it was quiet. Breakfast was disappointing, but for 40 quid a night we couldn't really complain.
Stayed 2 nights in Jan 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place... value for the money...would highly recommend...
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful, happy & polite. Loved the mini bar & the fact there was a fan, hair dyer, iron & ironing board.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful if you need anything centrally located with shops restaurants and bars within walking distance. We managed to park 2 cars on the hotel car park but we left them there and used taxis or buses if we wanted to go into town. All 3 rooms were great. Really good sizes. Would stay again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice inside The room we received faced the back alley so not a pleasant few. We tried to have the window open but to noisy. The women working the front desk was very nice and helpful! Really the only positive part of the stay. Parking lot was full and seemed like chaos. Had to park on the street till 8am. Not a huge deal. Bar downstairs was noisy, sounded like a good time if we were there to drink. The bar closed at 11pm. Bit loud till midnight. Breakfast was not good. Orange juice tasted funny. Not much left to eat but toast. Croissants and yogurt. My father and I both got ill about two hours after breakfast. Think it was the OJ. We weren’t able to eat for 2.5 days after that and threw up a lot. Put a damper on the rest of our trip. Location. Room were fine. For one night would maybe stay again if no other options but would not touch the food/drinks.
Stayed 1 night in Dec 2019

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Easy check in no problem parking.comfortable bed .nice clean room.staff very good .defo would stop here again.
Stayed 1 night in Dec 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Enjoyable
Enjoyable, staff friendly and helpful .
Stayed 2 nights in Dec 2019

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel in Jesmond
Cannot fault this gem of a hotel.....Staff are so friendly and helpful. When we walked into our room, we were shocked by how big it was...so much floorspace. Beds were extremely comfortable and the room was decorated beautifully. Had a fridge in our room which we found very useful as I use oat milk, so had somewhere to store it instead of having to flit to/from reception whenever I want to have a cuppa. Lovely touch having free bottles of water, cartons of orange juice and a kit kat for us all !! Located in a really good area, shops and places to eat within easy walking distance. Very short walk to the metro station too which is a real bonus. We will be staying here every time we visit the area. Really looking forward to it too
Stayed 1 night in Dec 2019