Newport Harbor Island Resort

4.0 star property
Bayside hotel with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Newport Harbor Island Resort

3 restaurants, breakfast, lunch, dinner served; seafood
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Couples treatment room(s), body treatments, aromatherapy
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is NZ$368
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
1 Goat Island, Newport, RI, 02840
  • Regatta Place
    1 min walk
  • Newport Harbour
    1 min walk
  • Belle Mer
    3 min walk
  • Newport, RI (NPT-Newport State)
    18 min drive

Room options

Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Bi Level Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Harbor Two Queen

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Narragansett Waterview King Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Harbor King ADA

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

Waterview King Patio

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Waterview King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Liberty Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Narragansett Waterview King Patio

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 1 King Bed (Harbor)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

Waterview King ADA

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Waterview Two Queen

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Narragansett Waterview Two Queen Patio

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Harbor Two Queen ADA

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Narragansett King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Bi-Level Suite Balcony Narragansett

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bi-Level Suite Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite ADA

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Narragansett Two Queen

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Waterview King Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Narragansett Waterview Two Queen Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Newport

At Newport Harbor Island Resort you'll be within a 20-minute stroll of Thames Street and Bowen's Wharf. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at The Spa at Newport Harbor Island Resort can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, 1639, serves seafood and is open for dinner. The Firepits is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, outdoor swimming pool, gym and sauna. 30000 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Newport hotel include St. Mary's Catholic Church and International Tennis Hall of Fame and Museum.

What's nearby

  • Thames Street - 14 min walk - 1.2 km
  • Bowen's Wharf - 19 min walk - 1.6 km
  • Cliff Walk - 5 min drive - 3.6 km
  • Newport Mansions - 5 min drive - 3.5 km
  • Fort Adams State Park - 13 min drive - 7.8 km

Getting around

  • Newport Ferry Station - 14 min walk
  • Providence, RI (PVD-T.F. Green) - 37 min drive

Restaurants

  • ‪Brick Alley Pub & Restaurant - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Gas Lamp Grille - ‬17 min walk
  • ‪Drift Cafe - ‬16 min walk
  • ‪Bar 'Cino Newport - ‬15 min walk

About this property

Newport Harbor Island Resort

Bayside hotel with 3 restaurants and full-service spa
Newport Harbor Island Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Newport Harbor Island Resort. Parking is available for a fee.

This 4-star Newport hotel is smoke free.

  • 257 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Newport Harbor Island Resort offers 257 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The Spa at Newport Harbor Island Resort has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 20 for adults and USD 4 to 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1,639
  • The Bakery
  • The Firepits
  • The Pineapple Club
  • Torpedo Bar & Lounge

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 53.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Housekeeping
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 for adults and USD 4 to 20 for children
  • Self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney's Newport Resort
Gurney's Newport
Gurney's Newport Resort Marina
Newport Harbor Island Newport
Gurney's Newport Resort Marina
Newport Harbor Island Resort Hotel
Newport Harbor Island Resort Newport
Newport Harbor Island Resort Hotel Newport

Frequently asked questions

What is the cancellation policy at Newport Harbor Island Resort?

Newport Harbor Island Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Newport Harbor Island Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Newport Harbor Island Resort on 1 Dec 2024 start from NZ$277.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Newport Harbor Island Resort?

Yep, Newport Harbor Island Resort has a self car park with in/out privileges for USD 35 per night.

Are there any beaches close to Newport Harbor Island Resort?

The closest beach to Newport Harbor Island Resort is Narragansett Beach (12.4 km).

Is there a spa on site at Newport Harbor Island Resort?

Yep, The Spa at Newport Harbor Island Resort is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Newport Harbor Island Resort have a pool?

Yep, and guests love it! Newport Harbor Island Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Newport Harbor Island Resort?

Newport Harbor Island Resort features a full-service spa, an outdoor pool and an indoor pool.

What makes Newport Harbor Island Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Newport Harbor Island Resort.

Is Newport Harbor Island Resort family-friendly?

You bet! With amenities such as free bike rentals and a picnic area, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Newport Harbor Island Resort is a hit with families.

Does Newport Harbor Island Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Newport Harbor Island Resort?

No, Newport Harbor Island Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Newport Harbor Island Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Newport Harbor Island Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Newport Harbor Island Resort?

Dogs are welcome at Newport Harbor Island Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Newport Harbor Island Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 94 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Stayed 1 night in Aug 2024

8/10 Good

Serhii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very long check-in time. There is a coffee machine in the room, but no coffee, tea or sugar. There is only one bathrobe in the closet. Breakfast is not included.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Renovations!!!
What an improvement a year makes, we always stay here at least 2 times a year, the renovations came out beautiful, tasteful and cohesive. Staff were very attentive and accommodating! If I had to point out two areas I would improve easily would be: -pavement where you unload car, wait for valet and get first impression was dirty each day except our last day, I’d power wash it and touch it up as the rest of the property is wonderful! -you have one of the best views for dining, however your pricing and service do not compare to other restaurants. Prices are crazy high and service needs a lot of training. Honestly easy fixed that don’t cost anything and will reap major benefits to all of the exceptional things going on at your property. Kudos and congratulations!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Hospitality lacking…
My friends and I stayed for two nights. I will NOT return, nor recommend anyone stay here. I tried contacting the hotel several times before arriving to request rooms next to friends, but could not get anyone on the phone l, when I finally did I spoke with a manager, Emily, who was rude and mocked my frustration. Upon check in we were not met with any hospitality at all. It was as if we were inconveniencing the staff to check in. Every question was met with a condescending response. Everyone seemed miserable. The second day we received a phone call asking why we hadn’t checked out yet, I was completely taken back bc we were booked for two nights. I then went to the front desk and again was met with a poor attitude. I showed the receipt for our two rooms for two nights and he didn’t say thank you or sorry for inconveniencing me. Then he said that one of our rooms was never checked into yesterday, I said that couldn’t be the case when we have keys for both rooms. I said I didn’t understand. And he said someone else would look into it further. He said it was a mistake. Never gave an apology or smile. Nothing. Again the staff made me feel like I had done something wrong or inconvenienced them in some way. I have NEVER encountered such poor customer service and expect more hospitable interaction when traveling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our 40th wedding anniversity! The staff couldn't have been more happy for us.We started out with an room upgrade with our private patio. It was amazing, view right on the habor. I used open table to make dinner reservations,very easy to use. Our table was perfect. Menus had many choices. Entres cooked to our specifications along with requests. We both would highly recommend this resort.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities at the hotel are fabulous - a shuttle van to town, a water taxi, nightly fire pits, lounge areas all overlooking the harbor. This hotel has it all.
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated, nice outdoor spaces a restaurants. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Newport.
Beautiful location and views. The renovations are impressive.
Stayed 2 nights in Aug 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place to stay if you want that resort feel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. We were with a large group and the service from top to bottom was excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rochelle

Great property!
Stayed 3 nights in Aug 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Leigh

Liked: Room comfort
Disliked: Staff & service
Not impressed
I’ve stayed at this hotel at least 30 times but this last weekend was my first time staying under new ownership. The room was very expensive for the service I received. The ceiling was leaking water, the room telephone didn’t work, I must have called the hotel at least 12 times from my cell phone before someone answered and I had to ask to have my room made up several times because housekeeping never came.
Stayed 4 nights in Aug 2024

8/10 Good

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at the front desk were incredible. I could see how hard they were working. They remained pleasant and helpful at all times!!! They made a big difference in my stay!!
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy Room HVAC
Everything was excellent, except the HvAC system in our room was very noisy and made it very difficult to sleep. We had the maintenance guy check it out, but they said there was nothing they could do and all the rooms were that way. Hard to believe that that would be the case and that more people would not complain about the issue. We asked to change rooms if it could not be fixed and that is when they told us it was that way in all the rooms.
Stayed 2 nights in Aug 2024