6/10 Okay
Miriam, Wakefield
Travelled with group
21 Aug 2024
Liked: Staff & service
This has the potential to be a great property, as the staff was always really nice and friendly and the location can't be beat. However, we stayed for 3 nights and I was a little taken aback that nobody came to empty the trash or make sure that we had enough toilet paper. We ended up running out and called the front desk only to find out that it is not staffed at night and it is an answering service. I understand the check-in says if you want room cleaned, you need to provide 24 hours notice. I don't consider emptying a trash barrel or providing a roll of toilet paper cleaning service. So, if you're looking for a no-frills property, you found it. I guess I didn't realize toilet paper was a frill?!
Miriam
Stayed 3 nights in Aug 2024