Diamond Bay Resort and Spa

4.5 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Diamond Bay Resort and Spa

Private beach, sun-loungers, beach umbrellas, beach towels
Bungalow, Sea View
2 restaurants, breakfast served
Reception
Executive Suite | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
The price is NZ$71
includes taxes & fees
8 Nov - 9 Nov

Explore the area

Map
NGUYEN TAT THANH BVLD, PHUOC DONG, Nha Trang, Khanh Hoa (province), 18458
  • Diamond Bay Golf Course
    2 min drive
  • 100!Egg Mud Bath
    7 min drive
  • Bai Dai Beach
    10 min drive
  • Nha Trang (NHA)
    17 min drive

Room options

Bungalow, Sea View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

Deluxe Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
Shower/bath combination
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Bungalow, Garden View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 61 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

Superior Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
Separate bath and shower
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Jacuzzi Sea View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Jetted bath
Hairdryer
Bathrobes
  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Diamond Ocean Bungalow

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Diamond Garden Bungalow

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Garden Deluxe Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Diamond Jacuzzi Bungalow

  • Sleeps 2
  • 1 King Bed

Garden Superior Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Nha Trang

A luxury stay in Nha Trang awaits you at Diamond Bay Resort and Spa. You'll be 10.3 km (6.4 mi) from Bai Dai Beach and 12.5 km (7.8 mi) from Vinpearl Cable Car. Highlights at this beachfront hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and reflexology. The restaurant, Vista Grill House, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of 2 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free on-the-go breakfast is offered between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Places within a 15-minute drive of this 4.5-property class Nha Trang hotel include Long Son Pagoda and Nha Trang Port.

What's nearby

  • Diamond Bay Golf Course - 2 min drive
  • Bai Dai Beach - 10 min drive
  • Vinpearl Cable Car - 13 min drive
  • Nha Trang Port - 14 min drive
  • Nha Trang Night Market - 14 min drive

Getting around

  • Nha Trang Station - 21 min drive
  • Nha Trang (CXR-Cam Ranh) - 27 min drive

Restaurants

  • ‪Hải Sản Thanh Sương - ‬14 min drive
  • Làng bè Đảo Trí Nguyên
  • ‪Mia Resort Nha Trang - ‬7 min drive
  • ‪Thanh Sương Restaurant - ‬12 min drive
  • ‪Quán Hải Sản Thanh Thúy - ‬12 min drive

About this property

Diamond Bay Resort and Spa

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Diamond Bay Resort and Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Nha Trang hotel.

  • 342 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2008
  • To-go breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Diamond Bay Resort and Spa offers 342 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Nha Trang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Banana Leaf
  • Vista Grill House

Family friendly

  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in hallways
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during July, August, September, October, November and December:
  • Bar/Lounge
  • Beach
  • Business centre
  • Children's club
  • Dining venue
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Bay Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per vehicle (one-way)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Diamond Bay Resort And Golf
Diamond Bay Nha Trang
Diamond Bay Resort
Diamond Bay Resort Nha Trang
Resort Diamond Bay
Diamond Bay Hotel
Diamond Bay Resort & Golf Hotel Nha Trang
Diamond Bay Resort And Golf
Diamond Bay Hotel
Diamond Bay Resort Spa
Cavi Cabana Resort
Diamond Bay Resort Spa
Diamond Bay And Spa Nha Trang
Diamond Bay Resort and Spa Hotel
Diamond Bay Resort and Spa Nha Trang
Diamond Bay Resort and Spa Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Diamond Bay Resort and Spa?

Diamond Bay Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Diamond Bay Resort and Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Diamond Bay Resort and Spa on 8 Nov 2024 start from NZ$70.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Diamond Bay Resort and Spa?

Yep, Diamond Bay Resort and Spa has free valet parking.

Are there any beaches close to Diamond Bay Resort and Spa?

The closest beach to Diamond Bay Resort and Spa is Bai Dai Beach (7.1 km).

Is there a spa on site at Diamond Bay Resort and Spa?

Yep, there is an onsite spa at Diamond Bay Resort and Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Diamond Bay Resort and Spa have a pool?

Diamond Bay Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours.

What luxury perks are available at Diamond Bay Resort and Spa?

Diamond Bay Resort and Spa features a private beach, a full-service spa and an outdoor pool.

Is Diamond Bay Resort and Spa family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Diamond Bay Resort and Spa is a hit with families.

Does Diamond Bay Resort and Spa serve breakfast?

Yep, free on-the-go brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Diamond Bay Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Diamond Bay Resort and Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Diamond Bay Resort and Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Diamond Bay Resort and Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Diamond Bay Resort and Spa?

There is a golf course next to Diamond Bay Resort and Spa.

Diamond Bay Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 339 reviews" "
Rating 8 - Good. 114 out of 339 reviews" "
Rating 6 - Okay. 49 out of 339 reviews" "
Rating 4 - Poor. 17 out of 339 reviews" "
Rating 2 - Terrible. 12 out of 339 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Phong, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is not upkeep to the 5 star standard
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort, staff were second to none. I would totally recommend this resort if you don't mind being a little outside of busy Nha Trang, however this resort will provide a complimentary shuttle bus twice daily and if outside the alotted shuttle bus times, a taxi will cost approx €8 and the hotel will arange this everytime for you. Would definitely visit this resort again.
Stayed 15 nights in Jun 2024

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better then was is being charged!
Staff was so kind and helpful, very good english. We got am upgrade in room and of our requests were granted. The Bangalo room is so comfy and has a great bathroom which reminds a spa itself. Also tbe Songlo Spa was so great. Best massage in all of the 6 massages I got during my stay. Please make sure to reserve in advance as it is very popular. We wanted to do again before checkout but there was so slots available. Definitely going back again!
Stayed 1 night in May 2024

2/10 Terrible

Siew Ping

Disliked: Cleanliness, property conditions & facilities
There was nothing that I really like about this resort overall. Very old, not well maintained condition. Whole resort landscaping looks horrible, wild death leaves were all over surrounding our villas and spa area.Small private beach area is extremely poluted due to the waste disposable area across the bay approximately 1/2 KM away. Garbage waste,plastic trash were litterilly on the beach area on this resort surroundings.Water is not safe for swimming, its cloudy and muddy.Breakfast buffet has the same varieties ecxept for the pho noodles.Restaurant service is terrible, not attentive and slow service on food orders. Food tasted horrible. When we first checked in our hotel room - Ocean View Villa I DID NOT LIKED the room at all as the room is facing a public toilet /bathroom with a bunch of bush covering the pool area and there is barely any beach view for what we pay for. We can hear where the kids and adults were loud at the pool area that is in front of us. 👎👎👎👎👎 So we complained and requested to change to another villa. Checked in villa 6101 was not any better as the bathtub is filty dirty with bugs and flies. Toilet seat with pubic hair. Room view is also facing a public toilet and the beach in front of us is full of trash and water is polluted and not swimmable.👎👎👎👎👎. Free bicycle rental is only free for 2 hrs a day and very limited bikes availabe and all of them are rusty and in old condition.
Stayed 5 nights in Feb 2024

6/10 Okay

Douglas

Travelled with partner
Simple requests for tea/coffee in room refused.Cold tea /coffee breakfast buffet always cold.Cold water in room mornings.Resort felt desolate at times ,out of season?
Stayed 3 nights in Oct 2023

6/10 Okay

Sandra

Disliked: Staff & service
Resort was beautiful but the staff at reception, at the bar, and at the restaurants was inattentive, lazy, and rather rude. We stayed at many hotels in Vietnam and this resort had the poorest service.
Stayed 1 night in Jan 2020

6/10 Okay

Ha

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel under 4 star
Stayed 2 nights in Oct 2019

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort only thing i marked down was the variety of food. I would have liked to see more Western dishes at breakfast.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inly disapointed about beach area rest of the hotel was amazing
Stayed 6 nights in Sep 2019

8/10 Good

Cvo, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ,far from city pretty garden,pool big and pretty,the only thing I don’t like is the food,very expensive,they charge 10 time compare with the price in city
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jul 2019

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok experience
Experience started off well with a friendly welcome but after that it was pretty much downhill, room was fine but nothing special. All the processes of paying was painfully slow within all areas in the restaurants and check out. Only 2 of the restaurants at the resort were open so we need to travel in to Nha Trang to eat. We ate at the restaurant the first night and was told that ordering a meet dish would take two hours!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. But may be have more restaurants and drink store
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Good breakfast, good shower, very nice pool area.
Decent resort, breakfast and pool area excellent. Rooms slightly dated. Chose a large room (bedroom, living rooms separated by door) humongous waste of space of the living area by odd wooden furniture and lack of electrical outlet to use a laptop. Shower excellent though. For a biz traveler shower, bed and food is key and as good as the breakfast is the food at the restaurant is tragic. Pretty pictures and poor cooking.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The location on the water and the grounds and pool were great. The hotel restaurants provided good food and the prices were not too bad. There were no local shops that I saw. However, on the downside, the AC in the room was not very effective which made the evenings uncomfortable. Also the WIFI signal was very weak in my room and it made working very difficult.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We were there at the end of April which is low season. 2 of the restaurants were closed limiting the dining options in the evening, my wife loves fish and we really looked forward to dining in the seafood restaurant but this was closed. The hotel is a little out of town with a free bus but we did not really think much of Nha Trang a s a whole. The hotel upgraded our room but the air con seemed to struggle which meant we were warm at times, i did not raise this but wish i had. The pool is massive and was v clean the sunbeds were comfortable and plentiful.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing option to visit! Lobby must be faster in check in, people want to enjoy the pool, beach and check in takes a long time.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water at main beach in bay not that clear due to lack flow in the bay. Second beach is much better but a pain to get to as it is at least 25mins walk if you don't catch the only shuttle bus first thing in the morning as there are no other buses during the day. It's very well organised. Also you have to take the hotel towels to the second beach but this is not well advertised. Staff are very kind and helpful and the pool is huge with depths to cater for all needs.
Stayed 3 nights in Apr 2019

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquillity
Staff are amazing, they're only to happy to help. Buffet breakfast has everything you could imagine, all of it very tasty. Rooms were big and spacious, only wished the aircon could've been colder. I am sure if I asked reception would've sorted it for me. Beautiful, relaxing getaway. Not to far from Nha Trang central, about 200,000dong taxi fair.
Stayed 4 nights in Apr 2019

2/10 Terrible

CG, Guangzhou, China

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Almost all the facilities look worn out and old. The hotel´s pictures appear very nice at the Expedia Web page, but in reality the facilities look far from that. It is understandable that all hotels try to show their “best faces”, but in the case of the Diamond Bay Resort & Spa, it was completely false advertainment. There were several abandoned areas, for example, a couple of restaurants and parts of what use to be like an amusement park. There were some maintenance jobs going on, but they appear superficial and insufficient. The rooms’ furniture was old and very simple. The towels at the Gym were horribly bad-smelling and the equipment -which was minimum- were also filthy. The “private bay” beach was not really clean and we did not dare to go in. Its pictures in the Expedia Web page were obviously photo-altered to look far better that in reality. This hotel desperately needs millions of dollars to reach the 5-star level that it falsely and pretentiously bares. The hotel is 30 minutes apart from everything in the city and the free transport to center city was insufficient, therefore, some people couldn´t get in. At the end, we has to pay for taxis. All the above-mentioned elements made this a very disappointing experience. It was not the good bargain as it appeared when we signed up, it was dishonest advertisement. The hotel employees were very kind. The pool was well-kept and clean. The vegetation was beautiful, and the food at the Banana Leaf Restaurant was good.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Mar 2019

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Good
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and familiar, the pool is great as so is thecamazing beach! Very nice place!
Stayed 4 nights in Feb 2019

8/10 Good

Sagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 3 nights in Jan 2019

10/10 Excellent

Unurjargal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018