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Nha Trang Beach Apartments

3.5 star property
Ocean-view aparthotel with a bar/lounge, near Nha Trang Night Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nha Trang Beach Apartments

Deluxe Apartment, 2 Bedrooms, Sea View
Two-Bedroom Sky Villa with Ocean View
Beach/ocean view
Apartment | View from room
Design Penthouse, Ocean View | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Unit 3102, F 31, Muong Thanh Center Apt, 60 Tran Phu, Nha Trang, Khanh Hoa
  • Nha Trang Night Market
    4 min walk
  • Tram Huong Tower
    6 min walk
  • April 2 Square
    6 min walk
  • Nha Trang (NHA)
    13 min walk

Room options

View all photos for Apartment

Apartment

Apartment

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment with extensive sea view

Deluxe Apartment with extensive sea view | Living area

Deluxe Apartment with extensive sea view

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Microwave
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Apartment with sea front view

Flat-screen TV, pay films

Premier Apartment with sea front view

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Microwave
Stovetop
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Connected Apartment with sea view

Connected Apartment with sea view

Connected Apartment with sea view

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Sofa bed - single
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Two-bedroom apartment with balcony and city view

Two-bedroom apartment with balcony and city view | Private kitchen

Two-bedroom apartment with balcony and city view

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Hairdryer
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View

Deluxe Apartment, 2 Bedrooms, Sea View

Deluxe Apartment, 2 Bedrooms, Sea View

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Hairdryer
Microwave
  • 65 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, Multiple Beds, Beach View, Sea Facing

Family Apartment, Multiple Beds, Beach View, Sea Facing | View from room

Family Apartment, Multiple Beds, Beach View, Sea Facing

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Microwave
  • 60 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Triple Room

Family Triple Room | In-room dining

Family Triple Room

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Studio
  • 1 bathroom
  • Beach view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Ocean View, Oceanfront

Executive Apartment, 1 Bedroom, Ocean View, Oceanfront

Executive Apartment, 1 Bedroom, Ocean View, Oceanfront

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Microwave
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Beach View, Oceanfront

Premium bedding, in-room safe, desk, iron/ironing board

Family Apartment, 1 Bedroom, Beach View, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment with sea view and city view

Deluxe Apartment with sea view and city view | View from room

Deluxe Apartment with sea view and city view

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Microwave
Stovetop
  • 55.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

Luxury Apartment, 1 Bedroom, City View | Private kitchen

Luxury Apartment, 1 Bedroom, City View

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Microwave
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Apartment, Partial Ocean View, Corner

View from room

Exclusive Apartment, Partial Ocean View, Corner

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Microwave
Stovetop
  • Sleeps 4
  • 2 Queen Beds

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About the area

Nha Trang

Nha Trang Beach Apartments puts you in the heart of Nha Trang, connected to the convention centre and within just a 10-minute stroll of Nha Trang Night Market and Tram Huong Tower. Highlights at this beachfront aparthotel include 3 restaurants, 3 coffee shops/cafes and in-room kitchens. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free bottled water and a safe. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. A living room, a hairdryer and an iron/ironing board are also available. .For a drink, you can stop by the aparthotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Tran Phu Beach aparthotel include April 2 Square and Louisiane Brewhouse.
View more Aparthotels in Nha TrangOpens in a new window

What's nearby

  • Nha Trang Night Market - 4 min walk - 0.4 km
  • Tram Huong Tower - 6 min walk - 0.5 km
  • April 2 Square - 6 min walk - 0.6 km
  • Vincom Plaza Le Thanh Ton - 11 min walk - 0.9 km
  • Dam Market - 3 min drive - 2.7 km

Getting around

  • Nha Trang Station - 7 min drive
  • Nha Trang (CXR-Cam Ranh) - 44 min drive

Restaurants

  • ‪Highlands Coffee - ‬1 min walk
  • ‪Oh! Sushi Bar - ‬5 min walk
  • ‪Костя - ‬5 min walk
  • ‪Galangal Traditional Vietnamies Restaurat - ‬2 min walk
  • ‪Prime Hotel - ‬5 min walk

About this property

Nha Trang Beach Apartments

Ocean-view aparthotel with a bar/lounge, near Nha Trang Night Market
There are 3 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Nha Trang Beach Apartments also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nha Trang aparthotel.

  • 10 guestrooms or units
  • 3 dining venues
  • 3 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Nha Trang Beach Apartments offers 10 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Nha Trang aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Beach

  • On the beach

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 100,000 per night)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 250,000 per person
  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: VND 220,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • Near the ocean
  • On the bay

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should note that the entrance to the reception for this property is on the left side of the same building as Muong Thanh Hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 220000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 per person
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Valet parking fee: VND 100000.00 per night
  • Rollaway bed fee: VND 220000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. The property is professionally cleaned.

Property is also known as

Nha Trang Beach Apartments
Nha Trang Apartments Nha Trang
Nha Trang Beach Apartments Nha Trang
Nha Trang Beach Apartments Aparthotel
Nha Trang Beach Apartments Aparthotel Nha Trang

Frequently asked questions

What is the cancellation policy at Nha Trang Beach Apartments?

Nha Trang Beach Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Nha Trang Beach Apartments?

Yep, Nha Trang Beach Apartments has valet parking for VND 100000.00 per night.

Are there any beaches close to Nha Trang Beach Apartments?

The closest beach to Nha Trang Beach Apartments is Bai Duong Beach (4.5 km).

What luxury perks are available at Nha Trang Beach Apartments?

This property features 3 restaurants, as well as premium bedding and a living room.

What makes Nha Trang Beach Apartments a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Nha Trang Beach Apartments.

Does Nha Trang Beach Apartments serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Nha Trang Beach Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nha Trang Beach Apartments?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nha Trang Beach Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Nha Trang Beach Apartments?

No, pets are not allowed.

Nha Trang Beach Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 45 reviews" "
Rating 8 - Good. 12 out of 45 reviews" "
Rating 6 - Okay. 10 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 11 out of 45 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice apartmentt with a great sea and city view.
The apartment is at great location; i.e. cross the road to beach, walking distance to Vincom shopping centre and night market. The staffs are quite friendly and helpful with check-in, check-out process. The apartment and its furnitures are clean enough, and they do daily house keeping which is a + mark of this business. Only problem is parking, If you ride a bike/car the parking staffs try not to sell you daily parking ticket, but the one-time hop in and out parking ticket.
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Decent location minus roaches.
The rooms were decent. I saw a lot of roaches in the room here and there which disgusted me. The elevators are super slow. The room description said there would be a balcony but the entire building was without one. Other then that, everything else was nice. Location is great, atmosphere was great living here a week with my friends was great.
Stayed 5 nights in May 2020

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel in Nha Trang
The room stank, it had not been cleaned properly and there was rotting rubbish leaking under sink that made room smell. They claim a range of amenities (pool roof terrace etc.) they are not available to guests, I asked and was told they exist but we could not use them. They offer transfer to airport but at high rate also taxi at foyer does the same plus reneged on negotiated price when we reached airport and tried to charge double. Suggest get taxi away from hotel or use grab.
Stayed 2 nights in Nov 2019

2/10 Terrible

Tai Truong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet is not fresh. Apartment for 6 people but only one Toilet. Elevator is cramped & suffortcasting and wait very long to up & down. Attitude of Staff is not nice with Customer. Apartment is not like as describe and photos which were showed on Hotel.com. So We really very disappointed for vacation at Nha Trang Beach Apartment. And We feel unhappy for this trip.
Stayed 1 night in Jul 2019

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities, room comfort
NEVER AGAIN, I TELL YOU. ABSOLUTELY NEVER!
This was my 4th stay at this property....and I have decided, it was my last! These apartments are SERIOUSLY out-of-date. They are supposed to be fully self-contained. My apartment had 1 fork and 1 spoon. Not a single knife. Not a single teaspoon! And the staff are VERY SELECTIVE about which emails they respond to. My apartment was on Level 44. Reception is on Level 31. It's usually easier to email them. My request for more toilet paper and soap was IGNORED TWICE! The air-conditioner was NOT working and they ignored me for 48 hours. They then offered me another room. The aircon in that room was also NOT working....plus the new room smelt like petrol fumes....so I moved back to my original room. NO COMPENSATION was offered for having no aircon! Yet when I emailed requesting a Late Checkout, they responded within 10 minutes telling me it would cost VND 400,000.00. Oh....and there was blood from a previous guest on the doona too! Lastly, since my last stay (9 months ago) they have adhered yellow reflective plastic to the inside of the windows. That magnificent view has been RUINED as during the day, the water looks green. At night, all you can see is a reflection of the apartment. They may as well have mirrors on the windows. Never again, I tell you. NEVER!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Very pack n busy...please update the photo of the hotel...
Stayed 3 nights in Oct 2018

6/10 Okay

Bich-Van, Washington, USA

Disliked: Property conditions & facilities
It is ok, Great view, great location. Room not clean Elevator slow
Stayed 2 nights in Sep 2018

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nha Trang views
Nice little apartment as shown in photos very clean and tidy within proximity of shops beach and nightlife.
Stayed 9 nights in Jan 2018

10/10 Excellent

HISHAM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

Ursh, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is the only thing that saved this hotel
This was a big disappointment. The booking ad promised pool, pool side bar, bbq, spa, bars and 3 restaurants (including photos). This hotel is just the room. NOTHING ELSE IS THERE. I tried to complain while I was there and only offer $45 back from WOTIF. I had booked this hotel for 4 nights to sit by the pool an drink cocktails while my kids could swim, this could not happen as this hotel does not have a pool. Complete waste of money and ruined my holiday. If you want to use any facilities you have to pay another hotel to use theirs as this hotel has nothing. There was mould everywhere and the skirting boards are falling off. One day the room was not cleaned (which also means no water). The promised slippers are really someone else's used rubber thongs. Also could not get extra pillows etc. We asked but one pillow each was all you were allowed.
Stayed 4 nights in Aug 2017

2/10 Terrible

Sean, New York...

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse hotel I have ever stayed in.
The rooms in this apartment hotel are old and out dated. Don't be fooled by The pictures. The elevators are the worst. You have to wait sometime 5 to 10 minutes for them. Check in is on the 31st floor. The day before we left, the elevators broke down and was still down the next day. Had to walk up to the 46th floor and the same checking out. The only good thing about this hotel is the cleaning Staff. Worse experience of my life. Made a mistake choosing this hotel.
Stayed 3 nights in Aug 2017

2/10 Terrible

Thi Bich Nga

Disliked: Cleanliness, property conditions & facilities, room comfort
I am so disappointed this apartment. I will never stay here anymore. It's not value.
Stayed 2 nights in Jul 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED IT...LOVED IT...LOVED IT...for the mostpart
I absolutely LOVED Nha Trang Beach Apartments....for the mostpart! I didn't realise the rooms were so new and modern - a very nice surprise. The view from the 2-bedroom apartment was just breathtaking. It was a bit odd that the bathroom door didn't go right up to the ceiling and one of the bedrooms had no door on it - just a curtain. I found the bed to be quite firm as seemed to be the general rule-of-thumb in Vietnam. Also odd that there were no tea cups in the room and no tea or coffee. There was a kettle, but BYO tea/coffee. When we got the actual rooms that we booked (2 apartments with a joining door), they were also very nice. View was still excellent but not as breathtaking. LOVED using the facilities from the hotel underneath. The pool was excellent although a bit more shade would be ideal and I also made good use of the well-equipped gym. The service at the apartments was very good > excellent. The lifts were a pain as there are only 3 lifts for all those guests. The apartments start on Level 31 and go to Level 45 or 46. Stunning views if your apartment faces the water but lifts were slow and often full. Loved the local area. All the restaurants, cafes and shopping you could need. 1-minute walk to the beach - it's over the road! We absolutely LOVED our visit to Nha Trang and it comes highly recommended. Lovely apartments, but like any property, there are a couple of small issues. In the grand scheme of things, we had an awesome time!

6/10 Okay

Jerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low service appartment
Very nice view at 45 and 46 floor but terrible reception service

6/10 Okay

Undraa

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean enough, odd smell. Location is good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby is dirty. And as it is in an apartment, it is large but not clean enough. For example, The rubbish bin is filled up of rubbish when we first go in the room.

4/10 Poor

Luis, Portland OR

Disliked: Staff & service, room comfort
Very disappointing - Confusion and more confusion.
Well, several hours traveling from a different country and dealing with Immigration in Vietnam, taxi drivers and long waiting lines we finally got to the hotel ( not a hotel: probably a person who owns few apartments on the building and hire a person to "rent" them). We got to the place called reception ( a small room on a dark aisle of the 31st floor). And my wife, two daughters and I hear the scary sentence: "Sorry sir, but we dont have any reservation under your name. Sometimes this happen when people use Expedia. I calmly showed the girl that Yes, I have booked and paid for a Luxury Beachfront Penthouse. She said that they have no availability on this kind of apartment and proposed me to accommodate us in two small apartments and move us to a two bedroom sea view apartment next day. As we didn't have any choice at that point ( was about 9 pm with two kids) we accepted, asking to discuss the apartment next day. So we stayed on two apartments and then moved to the third one on the next day. And she returned 20 US/day. Well, how it was? All apartments we visited have a toilet inside the shower. Lets say, not so conventional or convenient; Two bedroom apartment means one bedroom and another bed on the small living room. Sea view means that, as you are on the 39th floor, you can see the sea on the side of the building. Cleaning staff was great, nice and helpful. Two doors with big lockers should ring the security bell, but nothing happened after all.

2/10 Terrible

Oxana, Hanoi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I live in Vietnam, so I know about all the tricks the hotels/landlords are trying here. This is outrageous experience even for Vietnam. The room booked was not available upon arrival. The personnel was not aware of the room type ordered and continued insisting that this is the room booked. Only after a big scandal, and this is at 8:30 pm it was accepted that the room I ordered is not available and the monez booked from my credit card will be paid back. Now still after one month money are not reimbursed. The appartment is a private porperty and has nothing to do with the 4star hotel managed on the lower levels. What is more astonishing the Hotel.com was absolutely useless, pretending they do not understand the matter. This is a real review from the real case and I have photos of the property and personnel running away when asked to identify themselves.

4/10 Poor

Marty , Qld Australia

Liked: Cleanliness
Disliked: Staff & service
Nice view, access to MuongTuang pool and gym.
Access to the apartments is a nightmare. No information given on how to get to the apartments. Once someone came down we were told that the booking wasn't done even though we had a booking number. Checked us into a basic room and was told to come back in 2 hours.Came back and our bags were gone and someone else in the room. Finally someone came showed us our apartment, all good except the bedding. I was told to pay again even though I showed confirmation of payment. Air conditioner didn't work first night ,but views were awesome.

6/10 Okay

Thu Huong

Stayed 1 night in Mar 2020

8/10 Good

Mike

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
전망은 더할나위없이 좋다 숙박비용대비 숙박시설 및 편의시설은 그냥 so so 해변 중앙에 위치해 여기저기 이동하기편리함 출국전 짐보관 및 공항픽업 요청도 가능해 짜투리시간 이용도 용이하다 공항까지 500,000동^^
Stayed 3 nights in Jan 2020

8/10 Good

quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

chris, 대한민국

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
시간이 너무많이 남아 잠시 쉴려고 체크인했으나 위생이 엉망이라 실망했습니다. 내부는 어두컴컴하니 특히 여성은 위험해보입니다. 왠만하면 호텔로 가세요~
Stayed 1 night in Jun 2019