4/10 Poor
Victoria S.
16 Oct 2024
Disliked: Cleanliness
Our stay
It would have been better booking somewhere else.
First thing was the check in. I got a message through the app from the owner personally saying they'll send the codes to get in 30 minutes before we check in.
It's 10 minutes until we check in and nothing yet.
I message him saying we'll be there a little past check in and need the code. Got nothing. Messages again 5 minutes later and nothing. Had to call and they picked up saying their phone died. Phone died but can take a call when I call but not answer the 2 messages back I asked for the codes?
Got in finally and went to go eat. Came back to do laundry and it was listed as popular amenities, but couldn't find it. They're not where. I message and asked him where are they because they're listed as a aminity and nothing back. It's been over 12 hours and nothing back. That was a big reason why we booked here so we could do laundry from our previous stay. False advertisement. Thirdly, they listed a balcony and we seen it as we pulled up, but it's not accessible. It's a key lock to access that porch balcony and he did not leave a key for us to enjoy a nice sit on a balcony, even though it's advertised. He put in the text with the codes that it was under construction but that wasn’t shown on the site. Last flaw was the hot water.
It lasted for a few minutes. After that, I put it on the highest it'll go and nothing.
Victoria S.
Stayed 1 night in Oct 2024