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Comfort Inn The Pointe

3.0 star property
Hotel with free breakfast, steps from Niagara Falls State Park

Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)
Free daily on-the-go breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$163
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Conference Center Niagara Falls
    ‪4 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (2976)
The price is NZ$130
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

At Comfort Inn The Pointe you'll be within just a 10-minute stroll of Niagara Falls State Park and Rainbow Bridge. Highlights at this hotel include free daily breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a terrace and a gift shop. Free on-the-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this Downtown Niagara Falls hotel include Cave of the Winds and Clifton Hill.

What's nearby

  • Niagara Falls State Park - 2 min walk
  • Seneca Niagara Resort & Casino - 5 min walk
  • Rainbow Bridge - 6 min walk
  • Cave of the Winds - 14 min walk
  • American Falls - 15 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪Blues Burger Bar - ‬9 min walk
  • ‪One Niagara International Food Court - ‬1 min walk
  • ‪Stir - ‬9 min walk

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq. m of conference space
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Comfort Inn The Pointe?

Comfort Inn The Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn The Pointe?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Comfort Inn The Pointe on 6 Mar 2025 start from NZ$162.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn The Pointe?

Yep, Comfort Inn The Pointe has a self car park for USD 10.00 per night.

Does Comfort Inn The Pointe have a waterslide?

No, there is no waterslide at Comfort Inn The Pointe, but Fallsview Indoor Waterpark is a short 17-minute walk away.

Does Comfort Inn The Pointe serve breakfast?

Yeah, our travelers give a thumbs up to the free on-the-go brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Comfort Inn The Pointe?

No, Comfort Inn The Pointe does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn The Pointe?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn The Pointe?

No, pets are not allowed.

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 595 out of 1205 reviews
Rating 8 - Good. 321 out of 1205 reviews
Rating 6 - Okay. 163 out of 1205 reviews
Rating 4 - Poor. 62 out of 1205 reviews
Rating 2 - Terrible. 64 out of 1205 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pradeep Kumar

Travelled with family
Liked: Property conditions & facilities, room comfort
There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
Stayed 2 nights in Nov 2024

8/10 Good

Hiren, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

6/10 Okay

Brett

Travelled with family
Disliked: Staff & service, property conditions & facilities
I liked how close this property was to Niagara Falls, it was very easy to walk to the vantage spots. The hotel was generally clean but very dated and run down, the night clerk when we checked in , basically ignored us and it was a major hassle for him to check us in at 8.30 pm at night. No blockout curtains in the room so people can see in , very noisy air conditioner had to turn off to get to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Chatsworth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most difficult thing was getting there after dark - the address (used for the GPS) is not the entrance to the hotel so we had to drive around to find it. Staff were very pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Falls, clean building, friendly staff
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was within walking distance to most of the attractions of Niagra Falls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sintayow

Great service
Stayed 1 night in Nov 2024

6/10 Okay

Daniela

Travelled with partner
Disliked: Staff & service
Broken curtains, bathroom door didn’t shut and make sure you chose State Park view. “City view” gets you a view of the parking lot.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dustin, Rochester ny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Contacting company in morning about being double charged for room.. this is theft
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saleha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, they had bugs on the bed, Bathroom lock was broken we got locked out, when we informed about the bug the front desk asked us to kill it and sleep on it, No microwave in the room, Asked us to use lobby microwave and it was filthy, molds all around so stinky,, Bed sheets were horrible, Stain on the comforter, when asked front desk she said it's not her job to see if room is clean or not and she cannot do anything about it.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, excellent continental breakfast, excellent service and staff
Stayed 2 nights in Nov 2024

8/10 Good

DAE IL, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Mary Folsom, Damascus

Travelled with partner
The proximity to the American Falls is incredible! It is truly a short and relatively easy walk! As for the hotel, at check-in we specifically asked for a room on the back side of the building but neither of the people at the front desk could say which rooms faced the back side. We got to our assigned room only to find it faced the front parking lot. We tried to get it changed to a back side room but the front desk attendant said “no”. As for the room itself…the carpet was thread bare and torn in several areas, the charging ports available were too lose and would not hold a charger’s prongs so there was no “in room” charging available, the plumbing under the bathroom sink was exposed and not very attractive, there was no soap in the room and the plug for the bath tub was sitting on the tub ledge (apparently broken) and the tub drained slowly while taking a shower. Not a very impressive place to stay at but the walking distance to the falls made up for what was lacking.
Stayed 4 nights in Nov 2024

4/10 Poor

Kristy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the room . 😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness
Breakfast was bland. Employees took multiple breaks and came back smelling like weed. Area around hotel, businesses were closed.
Stayed 2 nights in Nov 2024

4/10 Poor

meliza

Travelled with family
Disliked: Cleanliness, staff & service
Booked 5 rooms for an overnight stay at Comfort Inn The Pointe 11/1-11/2. 4 rooms are ok but my brother’s room has a lot of lady bugs & other insects in the ceiling. There is even a nest of the lady bugs in one corner of the ceiling. called frontdesk and they sent a guy to manually remove the bugs as he said he cannot spray chemicals. we travelled for more than 8 hrs and was exhausted already when we discovered it so my brothers family didnt want to move and changing rooms was not given as an option by the frontdesk. My nephew also reported having key issues that he has to go back and forth to front desk & their room but everytime they give him new keys it doesnt work until frontdesk used their master key to let him in the room. That morning before we left, I spoke to the manager Amber and told her what happened with the bugs & key issue. She told me bec I booked through Expedia, I have to call them & ask for a refund on 1 of the rooms. She gave me her card & I called Expedia. Expedia tried to get in touch with the Manager but they were not able to reach her after multiple tries. I emailed Manager Amber 2x to follow up and request to cooperate with Expedia to process my refund. no reply. called Expedia again after a few days to follow up finally got in touch with the Manager who only approved a $30 refund. I booked the rooms for more than $179 per night (per room) and that is the only amount they are refunding me! Expedia gave me courtesy credit of $50. Wont come back.
Stayed 1 night in Nov 2024

6/10 Okay

Kenneth

Travelled with family
Disliked: Property conditions & facilities
Expected more but it was okay.
They didnt have my name on the reservation. I still got a room, so that was okay. The light by the bedside had outlets, but the outlets wouldnt hold a plug so they were useless. I just charged my phone across the room. The toilet didnt flush in the morning. Told the front desk about the lights outlets and the toilet. Came back and the lamp hadnt been touched but the toilet flushed. Next morning, no toilet flush. The staff was friendly but it seemed more laid back than i was use to. Didnt seem like a professional enviroment, again they were friendly. Overall i felt safe, it wasnt the worst place ive ever stayed, but for the amount of money i paid for two nights i would have expected more. If they had a big special price i might stay again for the convenience of distance to niagara falls. But otherwise i would choose a different hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Venkata Omkar

Liked: Cleanliness, staff & service
No microwave in room.
Stayed 1 night in Nov 2024

10/10 Excellent

Bethann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
I loved the location of this hotel and also the breakfast was amazing! So many choices for breakfast. Location was only like 2 miles from the border. Will def be back.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024