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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Hotel with 2 restaurants, steps from Oakes Garden Theatre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Balcony view
Point of interest
Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)
2 restaurants, breakfast served

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Oakes Garden Theatre
    2 min walk
  • Clifton Hill
    2 min walk
  • Queen Victoria Park
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Jetted bath
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Niagara Falls

At Crowne Plaza Niagara Falls Fallsview, an IHG Hotel you'll be within steps of Fallsview Indoor Waterpark and Oakes Garden Theatre. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering at Christienne Fallsview Spa can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, The Rainbow Room, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the water park, gym and sauna. Other amenities include a coffee shop/cafe, a business centre and concierge services. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 3.5-property class Clifton Hill hotel include Queen Victoria Park and Casino Niagara.

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel with 2 restaurants, steps from Oakes Garden Theatre
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers its guests a full-service spa, a water park (surcharge), and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7578 square feet (704 square metres) and includes conference space. A casino, a fitness centre, and spa services are also featured at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel. For a fee, parking is available.

  • 234 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • 7578 sq ft of conference space
  • 704 sq. m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and fridges can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free casino shuttle
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 9 October 2024 to 19 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 per cent destination fee will be charged.
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 24.95 for adults and from CAD 14.95 for children
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on 20 Nov 2024 start from NZ$120.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel has a self car park with in/out privileges for CAD 40 per night.

Is there a spa on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, Christienne Fallsview Spa is available for guests. You'll enjoy heaps of services like facials and hot stone massages.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a waterslide?

No, there is no waterslide at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel, but Fallsview Indoor Waterpark is a short 3-minute walk away.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 567 out of 1871 reviews" "
Rating 8 - Good. 444 out of 1871 reviews" "
Rating 6 - Okay. 339 out of 1871 reviews" "
Rating 4 - Poor. 256 out of 1871 reviews" "
Rating 2 - Terrible. 265 out of 1871 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
First, our room door didn't shut or open without applying maximum force. Then the room was so hot, 2 fans were brought up so we could sleep. The shower door was only a half door, so if anyone showered, the bathroom and hall flooded. We were moved to a new room, much better cooling, etc., yet there was not a second lock on the door. Also, anyone walking in from off the street can gain access to all the floors. No safety measures in place at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark Joseph

Stayed 1 night in Aug 2024

2/10 Terrible

Marcia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived there was no one to help with my luggage, happens with a hotel rated that rating. Place was very dark and unkept. Even though you made appropriate bookings you had to take what they gave you. The food service was excellent the staff that area but for buffet at that price was very limited better to go on the street Overall I was happy my stay was short. The hall way to the rooms were very scary.
Stayed 1 night in Jun 2024

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendly staff who directed us to bus transportation as well as taxi transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Bathroom VERY small. Cost to park TOO high, $25 a day. No refrig in toom. Beautiful view of falls.
Stayed 3 nights in Jul 2024

4/10 Poor

Roy

Travelled with family
Disliked: Amenities, property conditions & facilities
Air-conditioning noisy in one room. They switched us to another room next day. Not as noisy but no cool air. Lobby and all of hotel to warm non existent Air-conditioning throughout the hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Alyssa

Disliked: Property conditions & facilities
Incredibly small, hot room. Door keys would work only once then need replaced.
Stayed 2 nights in Jul 2024

8/10 Good

Kuldeep Dave, Ponoka

Travelled with family
Liked: Cleanliness, staff & service
Great location, good staff and housekeeping.
Stayed 5 nights in Jul 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice view of the falls from our room.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

4/10 Poor

Cecilia

Disliked: Cleanliness, property conditions & facilities
to small room no mirror batharoom to small dirt rug parking to spence
Stayed 4 nights in Jul 2024

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel was just average, but the staff was great and very helpful. The hotel is centrally located and you can easily access the we go green transportation line for all major excursions. The hotel is close, very close to eateries, entertainment and more. Though my room was very dated, the area was amazing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Apr 2024

4/10 Poor

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Mixed opinions
Easy location, convenience was good, Starbucks on sight great Bathroom shower had hair in it and was very small Headboard on bed was peeling and worn Pictures on hotels.com website had pictures that were misleading and some were NOT OF THIS HOTEL Prime restaurant food and service not worth the money Had to ask for room refrigerator and ice machines not working
Stayed 2 nights in Jul 2024

6/10 Okay

Radan

Liked: Cleanliness
Disliked: Room comfort
First thing there is no lock in the bathroom . no microwave no refrigerator. parking is really expensive.
Stayed 1 night in Jul 2024

4/10 Poor

Javad

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms here are very small and outdated our bathroom had lots of black mold in the shower i think it is all original. No room for a vanity for makeup etc lots of dust and just poor quality our room was not maintained whataover. Who h is not the cleaning staffs fault. Thos hotel needs a major renovation. The ac in our room was not blowing well at all i wont be staying here again. Stagf sas nice, breakfast was decent also, but great area to the falls so thats a bonus.
Stayed 1 night in Jul 2024

6/10 Okay

Eileen

Travelled with group
Disliked: Property conditions & facilities, room comfort
Very small 2 queen room. Hotel needs a modern update. Very convenient location just over the bridge, easy parking, very walkable to everything!
Stayed 1 night in Jul 2024

8/10 Good

Doreen

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

LING

Travelled with family
Liked: Cleanliness, staff & service, amenities
facility is old. There is no ventilation in the bathroom. Stuff are friendly. Breakfast is worthy for fall view.
Stayed 1 night in Jul 2024

10/10 Excellent

bodhisatwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Walkable to all major attractions, centrally located. Good views of the falls and fireworks from the room, king bed was great! At the reception Akshay was kind, attentive, informed and helped made our stay pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Edward, Blu Bell

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great falls views. Very friendly and helpful staff. Rooms are large, clean, comfortable and well-equipped. Many dining options. Great fun stuff for kids: waterpark, arcade, fireworks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffery

Liked: Staff & service, property conditions & facilities
Classic old hotel, we’ll-maintained, courteous staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yanette

Travelled with partner
Liked: Staff & service, property conditions & facilities
I love falls view
Stayed 3 nights in Jul 2024