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Wyndham Grand Fallsview Hotel

4.0 star property
Hotel connected to a shopping centre in Niagara Falls with 3 restaurants

Photo gallery for Wyndham Grand Fallsview Hotel

Room, 1 King Bed, Non Smoking (Fallsview) | View from room
Down duvets, pillow-top beds, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; American cuisine
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Hot tub
  • Bar
  • Pool
The current price is NZ$202
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
6455 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
    ‪1 min walk‬
  • Skylon Tower
    ‪9 min walk‬
  • Horseshoe Falls
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview) | Bathroom

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 34 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

Down duvets, pillow-top beds, in-room safe, desk

2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
2 bedrooms
  • 83 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | View from room

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
  • 43 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Room, 1 King Bed, Non Smoking, City View (Upper Floor) | View from room

Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 38.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Fallsview)

Room, 2 Queen Beds, Non Smoking (Fallsview)

Room, 2 Queen Beds, Non Smoking (Fallsview)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 36 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Fallsview)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Fallsview)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Niagara Falls

At Wyndham Grand Fallsview Hotel you'll be connected to a shopping centre and within steps of Fallsview Casino and OLG Stage at Fallsview Casino. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .The steakhouse, Ruth's Chris Steak House, serves American cuisine and is open for lunch and dinner. Enjoy access to 2 hot tubs along with a gym. 6634 square feet (616 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Fallsview hotel include Skylon Tower and Niagara Falls Convention Centre.

What's nearby

  • Fallsview Casino - 1 min walk - 0.1 km
  • OLG Stage at Fallsview Casino - 4 min walk - 0.4 km
  • Skylon Tower - 9 min walk - 0.8 km
  • Journey Behind The Falls - 15 min walk - 1.3 km
  • Horseshoe Falls - 18 min walk - 1.6 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive

Restaurants

  • ‪Skylon Tower - ‬9 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Queen Victoria Place Restaurant - ‬9 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬4 min walk

About this property

Wyndham Grand Fallsview Hotel

Hotel connected to a shopping centre in Niagara Falls with 3 restaurants
Wyndham Grand Fallsview Hotel offers its guests 2 hot tubs, an indoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 6634 square feet (616 square metres) and includes conference space. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Wyndham Grand Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Wyndham Grand Fallsview Hotel offers 404 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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  • Hot tub
  • Breakfast included
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4.0 out of 5, Very good, 11,799 reviews
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includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per day)
  • Onsite parking available only on request
  • Uncovered parking on site (CAD 70 per night)
  • Valet parking on site (CAD 100 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 8 to 20 for adults and CAD 5 to 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • IHOP Restaurant
  • Ruth's Chris Steak House
  • Starbucks
  • TGI Fridays

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Private wine tours
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,634 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 11.50 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8 to 20 for adults and CAD 5 to 10 for children
  • Uncovered self-parking fee: CAD 70.00 per night
  • Valet parking fee: CAD 100.00 per night
  • Nearby parking fee: CAD 35.00 per day (98 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Fallsview
Wyndham Fallsview Hotel
Wyndham Grand Fallsview Hotel Hotel
Wyndham Grand Fallsview Hotel Niagara Falls
Four Points by Sheraton Niagara Falls Fallsview
Wyndham Grand Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Fallsview Hotel?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Fallsview Hotel on 20 Apr 2025 start from NZ$181.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Fallsview Hotel?

Yep, Wyndham Grand Fallsview Hotel has an uncovered self car park for CAD 70.00 per night.

Does Wyndham Grand Fallsview Hotel have a pool?

Wyndham Grand Fallsview Hotel has a pool and an indoor pool.

What luxury perks are available at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel features 2 hot tubs, an indoor pool and 3 restaurants.

What makes Wyndham Grand Fallsview Hotel a romantic place to stay?

Winery tours and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Wyndham Grand Fallsview Hotel.

Is Wyndham Grand Fallsview Hotel family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham Grand Fallsview Hotel is a hit with families.

Does Wyndham Grand Fallsview Hotel serve breakfast?

Yep, full brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Wyndham Grand Fallsview Hotel?

No, Wyndham Grand Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Grand Fallsview Hotel?

Yep, you can grab a meal at Wyndham Grand Fallsview Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Wyndham Grand Fallsview Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wyndham Grand Fallsview Hotel?

No, only service animals are allowed.

Wyndham Grand Fallsview Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2230 out of 4915 reviews
Rating 8 - Good. 1274 out of 4915 reviews
Rating 6 - Okay. 682 out of 4915 reviews
Rating 4 - Poor. 354 out of 4915 reviews
Rating 2 - Terrible. 375 out of 4915 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

sherif

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hot water wasn't working in our room we called and they never sent anyone
Stayed 1 night in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff and spacious rooms. I would book again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

SHIV

Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 1 night in Dec 2024

6/10 Okay

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Always clean. Zero hot water for a shower.
Stayed 2 nights in Jan 2025

8/10 Good

Tyler

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Harvinder

Liked: Cleanliness, staff & service
Under renovation. Rooms look dated. Great location. GPS takes you across from Casino, no sign of Hotel on that street. Sign is on the complete opposite end of Hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location. Easy to park and walk the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Falls. Great view from our room. Friendly staff. Walkable to the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Megan

Liked: Amenities
Disliked: Property conditions & facilities
This is my second time staying at this hotel and for the price it isn't worth it. The walls are paper thing so you can hear full conversation's from the halls and people walking around above you and showers/plumbing from other units are very loud. Last time i had to change rooms for a hot water problem and was improved ti a “luke warm” water supply. This stay was the same no constant supply of hot water it would go cold/luke warm after a minute of running. Parking is crazy expensive even to be off site. Staff don't communicate well. The common areas are very dirty. Its not worth the price and I will never stay here again. Theres too much better variety in the area.
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t been to Niagara Falls in a couple of years. Looks like they are trying to be the Las Vegas of the north. Lovely huge accessible room. Comfortable bed. Paid parking, but half price for accessible. Convenient to walk inside to OLG Stage, but it is a long walk, shorter to go outside. Prices are definitely not cheap in Niagara Falls and then they add a tourist tax even though we live close in Ontario. Hotel gave us coupons but might find restaurants without coupons cheaper. Disappointed in the lack of heat in the room. Cold January evening and cannot control thermostat in room, not bad for sleeping but awful taking a shower. Hairs in corner of shower. Started shower and found body wash bottle empty, not good. Nice stay if you overlook these issues.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, unfortunately pool area did not have change rooms. Staff were helpful and courteous. Would definitely stay again.
Stayed 2 nights in Jan 2025

8/10 Good

James, Port Elgin

Stayed 1 night in Jan 2025

8/10 Good

Jo-anne

Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of hot water
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Found cockroach in the bathroom
Stayed 1 night in Jan 2025

6/10 Okay

Olga

Liked: Staff & service
Not the best premises and very poor noise insulation inside the rooms. However, the staff and maintenance were very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2025

2/10 Terrible

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again
Hotel smell great nice clean. Pool and hot tub nice. Staff friendly especially vallet doorman Steve very friendly. Only issue was the phone in room didnt work properly unless speaker phone and had unruley guests beside us made hard to sleep or wnjoy relaxing time
Stayed 2 nights in Jan 2025